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TripAdvisor
3.7 of 5 105 reviews
www.tripadvisor.com Newton, MA 1000 to 5000 Employees
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TripAdvisor Reviews

Updated May 15, 2013
All Employees Current Employees Only

3.7 105 reviews

                             

85% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(86 ratings)

70% of employees recommend this company to a friend
105 employee reviews
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  • Disapproves of CEO

1 person found this helpful  

Current Employee – been working at TripAdvisor full-time for more than a year

Pros- Small travel benefits
- Fun industry
- Good if you're right out of college and looking to make new post college friends

Cons- Awful management
- No career growth opportunities
- Senior management doesn't listen and only hears what they want to hear
- Poor communication with employees
- Location is far out of the city and they plan to move even further in 2013

No, I would not recommend this company to a friend

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2 people found this helpful  

Current Employee – been working at TripAdvisor

ProsGreat people to work with who really care about TripAdvisor. Great working environment, a little quiet on occasions. Excellent benefits.

ConsLack of communication within teams.
Inter-departmental fighting for glory.
Lack of respect for others (there's someone who brings his dog into the office most days and allows it to wander around, complaints have been made by those frightened of dogs and nothing has been done).

Advice to Senior ManagementSome managers should not be managers, they have over inflated egos and will take the praise for the work of their team, they are only out for themselves and their next payrise or promotion.
Steve, ask employees how they are yourself rather than believe the hype that you are getting fed.

Yes, I would recommend this company to a friend

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Newton, MA (US)

Current Employee – been working at TripAdvisor full-time for more than a year

ProsGreat work/life balance
Very intelligent coworkers
Fast paced, small 1-2 week projects
Free shuttle to/from the office
Pretty much never have to pay for lunch

ConsLots of legacy code to support, can be a disaster at times
Office is a way out of the city

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Newton, MA (US)

Current Employee – been working at TripAdvisor full-time for less than a year

Pros- Amazing benefits
- Great company perks - daily/in the office as well as events held for employees
- Things move very quickly.
- New products coming out all the time and opportunities to work on new things
- Lots of opportunities to make suggestions through contests, surveys, etc., regardless of job level

Cons- Much of the communication between departments is done via email instant messaging - most of the time that is fine, but sometimes you need in person meetings.

Advice to Senior Management- Much of the communication between departments is done via email instant messaging - most of the time that is fine, but sometimes you need in person meetings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Newton, MA (US)

Current Employee – been working at TripAdvisor full-time for more than a year

ProsTripAdvisor treats their employees like gold! The benefits (other than vacation time) are the best around and the people working here are genuinely nice and smart. Truly the best working environment I have ever been in. I may have gained 10 pounds though due to the amazing free lunches and the unlimited "snack" wall.

ConsAs I mentioned above, they could be better about vacation time, especially for a travel company. You start with 3 weeks vacation, no personal days. They give "Summer Fridays" but you end up having to put in 40 hours during the week that you take a summer Friday so it doesn't really feel like a perk.

Also, there are a lot of layers of management that probably do not need to exist. TA could save some money by eliminating a few layers. They can get a lot more productivity out of the staff they currently have.

Advice to Senior ManagementThere could be better training opportunities in general. They bring in outside consultants sometimes but it seems like it would be better to have people on staff full-time since from what I have seen the outside consultants they have for training are not very impressive.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Boston, MA (US)

Current Employee – been working at TripAdvisor as an intern for less than a year

ProsSmart People
Nice collaboration environment
free lunch
high growth

Consnot a clear path for career advance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Newton, MA (US)

Current Employee – been working at TripAdvisor full-time for more than 3 years

ProsUnlike their peer tech companies (Amazon, Google, Facebook...), TripAdvisor has the flexibility to allow people to move into new roles. If you don't like what you're doing, you can talk to folks and try out a new role. Engineers are regularly encouraged to rotate through other teams to get new perspectives and ways to work. In some cases, the movement is through to non-engineering departments. Again, unlike most places, TripAdvisor works to prevent the "round hole/square peg" problem.

ConsIt is a little intimidating to work with this many smart folks. You have to play at the top of your game. I would also prefer the office to be in a cooler location. Then again, we're outgrowing this space, so perhaps we will move.

Advice to Senior ManagementIn some small elements, shift from a fast-follower to being perceived as thought leaders.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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London, England (UK)

Current Employee – been working at TripAdvisor full-time for more than a year

ProsSoho Square location with roof terrace
Social committee who try to get engagement amongst people
Multi-cultural staff
Great product in marketplace

ConsNewton power struggle to maintain control across a 'global company'
Internal politics
Pathetic HR leadership in Newton
No career growth pathways

Advice to Senior ManagementFoster more team work and spirit amongst employees - Newton is a morgue and london will head the same way soon too.

No, I would not recommend this company to a friend

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Beijing, Beijing (China)

Former Employee – worked at TripAdvisor full-time for more than 3 years

ProsGood collegues, friendly, relax working environment

ConsBit show in decision making
Change a lot

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Newton, MA (US)

Former Employee – worked at TripAdvisor full-time for more than 3 years

ProsNicely designed environment, beautiful salt water fish tank, free food & drinks (if that's what your going for in a career move), some (SOME) really good talent, useful website and excellent Iphone app.

ConsCompany projects itself one way, but internally acts very differently. Hugely political, so plan to play the game and it's not always nice. Roadblocks everywhere. Very poor to no leadership. Creativity killer. So quiet most days (w 200ish people), I used to call it the morgue. No objectives or plan laid out, just day to day work, nothing to work towards. No collaboration, no communication. Non-competitive salary (I make a lot more now that I have left).

Advice to Senior ManagementLead. Inspire. Motivate. Manage. Like you've been hired to do. Recognize the talents and assets on your team, and tap those. Respect the members of your team. Take your ego down a few notches so you can actually see who is working for you. Don't (repeatedly) blow people off. Everyone's time is valuable, not just yours. Recognize that people come w skills and experience, so let them use them. LISTEN once in awhile.

No, I would not recommend this company to a friend

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