TripAdvisor

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TripAdvisor Reviews

Updated 19 August 2014
Updated 19 August 2014
185 Reviews

3.7
185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
145 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 14 reviews)

  • benefits are good, free lunch, outting, etc (in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work- great product, great people and company commitment to careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    Pros

    Very smart people. Company commitment to developing employees and their careers. Great product with strong, entrepreneurial leadership. Exciting workplace.

    Cons

    Fast moving. Don't come out TripAdvisor if you want a slow moving, relaxed company. The dress code is relaxed- but be prepared to move fast. Speed wins isn't just a motto.

    Advice to ManagementAdvice

    Continue to balance the start-up feel while the size of the company increases. Though more infrastructure will be needed over time, the critical view of bureaucracy makes TripAdvisor unique- and it works.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work at TripAdvisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    smart and innovative people to work with
    diverse and interesting projects to work on
    Risk taking environment---great opportunities to test new programs/ideas

    Cons

    commute can be difficult
    work/life balance can suffer at times

    Advice to ManagementAdvice

    As evolve, keep the innovative "feel/tone" of a small company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Growing company, great leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Needham, MA (US)
    Current Employee - Manager in Needham, MA (US)

    Pros

    Growing company, great leadership. A place where stock actually matters.

    Cons

    Not as friendly with flex time or working from home as other companies I have been at.

    Positive Outlook
    Approves of CEO

    TripAdvisor Response

    Nov 14, 2013Global Manager, Talent Acquisition

    Glad to hear that you're a fan of our company and leadership--thank you! Thanks also for your feedback on flex time and working from home. We pride ourselves on having a flexible working culture and ... More

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  5. 1 person found this helpful  

    It all comes down to your manager"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  London, England (UK)
    Current Employee - Sales Manager in London, England (UK)

    Pros

    Great brand, great concept and great industry to work in.

    Cons

    Many of the managers I have come across are not qualified as 'managers' - to coach, mentor, challenge and grow their staff.

    Some managers are intimidated by smart employees and deal with this by micro-managing.

    Employees are not held responsible for deadlines or delivery or work.

    As the company has grown, global policies have been implemented across operations, sales, pricing etc. that do not fit with specific market needs and way of working.

    Advice to ManagementAdvice

    Stop having favourites, don't be intimidated by smart staff below you and be proactive in managing your team members.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    TripAdvisor Response

    Nov 06, 2013Global Manager, Talent Acquisition

    Thank you for your feedback on our global policies and manager development. We recognize that we continuously need to review and iterate on our company policies to ensure that they scale as the ... More

  6.  

    Just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer  in  Newton, MA (US)
    Former Employee - Software Development Engineer in Newton, MA (US)

    Pros

    1. Great working environment! Free snack and soda.
    2. People are friendly and like to help each other.

    Cons

    1. Although they said that they require people to handle both front-end and back-end, they keep giving me front-end job, no chance to touch their back-end at all! Maybe because I am just an intern.
    2. My manager seems don't care about my project. He has no idea what I was doing, and even doesn't care whether I can finish it or not.
    3. Seems my team doesn't care about the intern. No welcome and farewell lunch, which is unusually compared to the other team.

    Advice to ManagementAdvice

    For some managers, although we are intern, please pay a little bit attention to us!!! We are your team member, and not the air!

    Approves of CEO

    TripAdvisor Response

    Nov 06, 2013Global Manager, Talent Acquisition

    Thanks for your feedback on our internship programs. It sounds like your experience as an intern could have been improved with more exposure to the management within your teams. This is helpful ... More

  7.  

    Great place for great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resource Department  in  Beijing, Beijing (China)
    Current Employee - Human Resource Department in Beijing, Beijing (China)

    Pros

    more project to get more experience.
    speed up!
    very good benefit and flexible

    Cons

    if the local website would be more localization, that may be better impact of branding in China.

    Advice to ManagementAdvice

    great company, great experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I LOVE WORKING AT TRIPADVISOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    Pros

    -Supportive Management team
    -GREAT CULTURE
    -Smart people
    -Innovative
    -Practical

    Cons

    -work life balance can be a challenge.

    Advice to ManagementAdvice

    continue to keep the culture in tact to continue our journey of success.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Super Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    Pros

    Lots of opportunities, smart and innovative employees, successful company, constant encouragement to learn and develop.

    Cons

    At times a bit demanding. Sometimes there is too much emphasis on Speed Wins.

    Advice to ManagementAdvice

    Keep up the good work. Continue to recognize talented employees and reward them appropriately.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    TripAdvisor is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Recruiter  in  Newton, MA (US)
    Current Employee - Senior Recruiter in Newton, MA (US)

    Pros

    Dynamic fast-paced environment - "Speed Wins"
    Collaborative culture
    Smart people
    Career growth opportunities
    Great benefits
    Visionary leadership
    Transparency
    Moving to a new state-of-the-art building in 2015

    Cons

    Commuting to Newton is a challenge for some.
    We could use a few more interview and conference rooms as we continue to grow.

    Advice to ManagementAdvice

    Keep innovating!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing company, amazing growth, amazing culture

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    Pros

    -Perks and benefits--free lunches, company-paid for health care for me, small every day things like being able to bring my dog to work

    -Fast pace--getting stuff done

    -Growth--nice to be at a company that's on the upswing

    -Smart people--I like my team

    Cons

    -Fast pace can also be tough at times

    -Expectations for individual success could be more clearly defined

    Advice to ManagementAdvice

    Keep thinking about communicating big and small things to employees---we move really fast so this can get lost

    Recommends
    Positive Outlook
    Approves of CEO

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