U.S. Bank Reviews

Updated 30 August 2014
Updated 30 August 2014
1,412 Reviews

3.3
1,412 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
987 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 80 reviews)

  • There are lots of opportunities for advancement and lateral career changes (in 30 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 34 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Astronomer  in  Ahmedabad
    Current Employee - Astronomer in Ahmedabad

    I have been working at U.S. Bank full-time for more than 5 years

    Pros

    very rich and famous with full discipline

    Cons

    no cleanliness and poshness with strictness

    Advice to ManagementAdvice

    cleanliness should be maintained

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Demanding + Fair Compensation + Great Street Cred.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Minneapolis, MN (US)
    Current Employee - Vice President in Minneapolis, MN (US)

    I have been working at U.S. Bank full-time for more than 8 years

    Pros

    Demanding. Mostly fantastic people. Also, the U.S. Bank name says a lot on your resume. The brand is strong and a successful run at USB will get people's attention.

    Cons

    Slow to identify talent and advance people's careers. Harder to open doors inside the bank than it should be. Bank is so risk averse that it is afraid to fire people who need to be fired.

    Advice to ManagementAdvice

    Identify talent & create more opportunities for you best people.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Bank On It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    Great Company, Great Branch Manager

    Cons

    Gallup Sample Size to Actual Customer Volume

    Advice to ManagementAdvice

    Eliminate franchise mentality and get back to Market Specific and Community Service. The basics are still the same!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Fun and supportive! And great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Manager  in  Cincinnati, OH (US)
    Current Employee - Sales and Service Manager in Cincinnati, OH (US)

    I have been working at U.S. Bank full-time for more than 3 years

    Pros

    Supportive Development.
    Great coworkers.
    Ok incentive for retail banking.
    Clear expectations.
    Evolving job roles.
    Most customer are great to deal with.
    Involvement in the community.

    Cons

    Incentive should be reviewed for retail bankers. It's not bad but can be confusing at times.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales Rep 24 Hour Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 24 Hour Call Center Personal Banker With Selling  in  Cincinnati, OH (US)
    Current Employee - 24 Hour Call Center Personal Banker With Selling in Cincinnati, OH (US)

    I have been working at U.S. Bank full-time for more than a year

    Pros

    The atmosphere is great! Management is easy to talk to, simple job, goals easy to attain once you understand fully what needs to be done, and I love the pay. I have had the pleasure to hear the CEO Richard Davis speak on two occasions and he is a wonderful speaker, very motivational, and not like the usual awful CEO stigma he actually seems down to earth and easy to understand. Appears to be a genuinely great guy. The site director Mr. Schulte is very soft spoken but very friendly and willing to help and goes out of his way to say hi to his bankers when passing them.

    Cons

    Payout for reaching sales goal could be higher more money is always nice.

    Advice to ManagementAdvice

    Be fun and exciting, continue to believe in your bankers. The mental support is awesome

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    Great benefits, hours, and hour lunches! They really are trying to be more employee involved with morale boosting and team building events.

    Cons

    Room for advancement lies with those in the "clique". If you're not a friend of someone in upper management, dont count on being promoted. This is the department where you start and get experience, then move on.

    Advice to ManagementAdvice

    Switch up the current way of deciding who gets into management. You're not looking at the people who are most qualified, just those who would "go along to get along"

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Short N Snappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In-Store Banker  in  Rosemead, CA (US)
    Current Employee - In-Store Banker in Rosemead, CA (US)

    I have been working at U.S. Bank full-time for more than a year

    Pros

    I work as a 30 hour Full time in-store banker. It's extremely flexible as I am current still attending school. It's a great place to start. If you have no banking experience, skipping the whole teller position and starting as a banker is always a plus. They offer tuition reimbursement, health, dental, vision, and match 401k up to 4% I believe.

    Cons

    Advancement: This is a pro and a con. I believe it is easier to move up in an in-store environment, but it's still not easy. It really depends on your manager and how eager they want to help advance you. There's a lack of communication between upper management and yourself.

    Advice to ManagementAdvice

    Now I'm not saying you need to brown nose, but you need to get your numbers up and continue. You will need to get commitment from your management. Being consistent with higher than average sales, may not get you anywhere.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company to work for with room for growth.

    Former Employee - Universal Banker
    Former Employee - Universal Banker

    I worked at U.S. Bank full-time for more than 3 years

    Pros

    They care about there employee, at US Bank they make you feel that you are just not another number such as some employers.

    Cons

    The benefits could be better but they are still some what competitive.

    Advice to ManagementAdvice

    N/A

  10.  

    great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Peak Time Teller  in  Cedar Rapids, IA (US)
    Current Employee - Peak Time Teller in Cedar Rapids, IA (US)

    I have been working at U.S. Bank part-time for less than a year

    Pros

    compensation is great, great room for advancement

    Cons

    need more hours for more benefits

  11.  

    very laid back work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In -store Personal Banker II  in  San Francisco, CA (US)
    Current Employee - In -store Personal Banker II in San Francisco, CA (US)

    I have been working at U.S. Bank full-time for less than a year

    Pros

    Very laid back work envionment, I have worked for the big four banks previously and they have been nothing close to the work culture here, on top of that competitive pay, perks and benefits. I would definitely recoomend this job to someone who wants to stay in the banking industry long term wise.

    Cons

    IT tech needs improvement. part of the hardware/software that USbank has are couple years behind it competetors.

    Advice to ManagementAdvice

    keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

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