Uber Reviews

Updated 27 August 2014
Updated 27 August 2014
73 Reviews

3.3
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Travis Kalanick
43 Ratings

Review Highlights

Pros
  • Meeting great people, making money weekly and getting paid weekly (in 3 reviews)

  • Really great work environment and great people (in 3 reviews)


Cons
  • Also, it's true that the Uber rating system is flawed (in 10 reviews)

  • I mean being a bonified taxi driver does have it's cons like being a taxi driver picking up drunk people other than that (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Exciting, Fast-Paced & Full of Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Uber full-time for less than a year

    Pros

    1. Opportunity to build a brand
    2. Global Culture leading to a lot of learning
    3. Best of minds working together

    Cons

    1. Lots of work but then a start up demands one

    Advice to ManagementAdvice

    Keep innovating & taking the company to the vision.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Incredible company! The world's best job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative  in  Washington, DC (US)
    Current Employee - Customer Support Representative in Washington, DC (US)

    I have been working at Uber full-time for less than a year

    Pros

    I've been at Uber for about a month now as a customer service rep. There isn't a lot of info about this new role online, so hopefully this helps! Taking this job was one of the absolute best decisions I have ever made; I get to work from home 100% of the time, I pretty much get to make my own schedule, the work is enjoyable, and management rules!

    You can really judge a company pretty heavily on how their leadership team asks, I have experienced nothing but positivity from my manager and from all of the senior people who work for corporate. Work-life balance is incredible. I finally have time to engage in my hobbies and spend time with my family. I am no longer exhausted from my daily commute when I get home! I can see myself with this company for a long time. Other perks include:

    -Occasional Uber credits for free rides
    -Uber swag
    -Weekly paychecks/direct deposit!
    -A dream schedule! Wanna work nights? Work nights! Mornings? You've got it.

    Cons

    The pros certainly outweigh the cons in my opinion, but obviously this role might not be for everyone.
    -Benefits are terrible, mainly because they're through another company.
    -Salary is a bit low and everyone is issued the same rate.
    -No paid time off, paid holidays, or vacations. Again, one downside to being apart of a brand new team.
    -Everything is done remotely from trainings to timesheet. If you aren't tech savvy this is not the job for you.

    Advice to ManagementAdvice

    Keep up the good work! Offer more opportunities for promotion/growth and please get better benefits for us :).

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    uber partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Partner  in  Atlanta, GA (US)
    Current Employee - Uber Partner in Atlanta, GA (US)

    I have been working at Uber full-time for less than a year

    Pros

    work on your own schedule

    Cons

    to many deductible of salary by the company

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A great place to work but will suck all of your life in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber full-time

    Pros

    Your work really affects the business in your city
    Can be VERY rewarding
    Given a lot of trust and freedom to take action
    Great internal support network
    Very open culture

    Cons

    Work life balance is absolutely horrendous
    Each city is like a small start up (albeit one which a huge resource backing) so you need to put all of you time in.
    Can be quite stressful

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Cleveland, OH (US)
    Current Employee - Driver in Cleveland, OH (US)

    I have been working at Uber as a contractor for less than a year

    Pros

    Work when I want, make over $500 a week with less than 20 hours of work. Great for college students.

    Cons

    Customers rate you and sometimes rate wrong or unfairly. I wish there was a way to know in advance how many people I am picking up at one time.

    Advice to ManagementAdvice

    Please add a tip option for the Cleveland, OH area

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    An upstart company that is proven so important to our economy and way of life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Driver  in  Atlanta, GA (US)
    Current Employee - Uber Driver in Atlanta, GA (US)

    I have been working at Uber full-time for less than a year

    Pros

    You work when it is most advantageous for you and answer to no one about your schedule.

    Cons

    You drive your own car and have to keep up with the maintenance and gas which can eat away at your earnings.

    Advice to ManagementAdvice

    Take a little less commission to allow for driver overhead then it will truly be a win-win for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Driving around town.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Driver  in  Denver, CO (US)
    Current Employee - Uber Driver in Denver, CO (US)

    I have been working at Uber as a contractor for less than a year

    Pros

    Uber allows for flexibility and independence. Drivers offer great customer service and drive when they want. The requirements of the position are simple. Keep a clean and safe car, know your city and how to get around, be an excellent driver, offer your passengers water, communicate respectfully, use the app, etc. Keep up insurance, vehicle inspections and health inspections. It is fun to meet new people everyday. It's fun learning more about the city and all the cool places to experience.

    Cons

    Demand for Uber is greatest during the evening hours. Uber keeps adding various fees and adjusting the payment percentages. You can make a lot of money, but it is not consistent from one day to the next. There is no base pay to compensate for the drive time to and from pick up locations. We are supposed to deny tips by saying they are not required. There isn't a process for giving tips through the app.

    Advice to ManagementAdvice

    Don't let expansion distract you from making the experience of working for Uber a great deal in itself. Firm up minimum fees per ride, offer base pay after X many rides, create a tip feature in the app for drivers who earn 5 stars, create more community events and organize more driver meetings. While flexibility is fantastic, it is actually consistency that will keep drivers driving. You want your drivers to say, why would I ever go back to X, I am an Uber Driver!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    5 star rating is not fair to drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Partner  in  Chicago, IL (US)
    Current Employee - Uber Partner in Chicago, IL (US)

    I have been working at Uber part-time for less than a year

    Pros

    Picking own time, service upon requests, best smile.

    Cons

    5 star rating give a lot of headache to the drivers. Most passengers don't know that drivers have their lives and families behind them. After all give 5 stars to all Uber drivers, so they can keep their job and gain more experiences while they driving for Uber.

    Advice to ManagementAdvice

    Many drivers are worried they will lose their job. Please reconsider about 5 star ratings. Passengers are passengers they don't care about drivers and their families behind them.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uber Driver  in  Indianapolis, IN (US)
    Current Employee - Uber Driver in Indianapolis, IN (US)

    I have been working at Uber part-time for less than a year

    Pros

    Make your own schedule and you determine how much you want to make in a week.

    Cons

    You only have email communication with Uber management and no real office hours to really talk to someone in person.

    Advice to ManagementAdvice

    Have more options for office hours

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    NY/NJ is the best

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber

    Pros

    Uber rolled out a navigation application for drivers on its iPhone recently, to and from destination which is GREAT!! Made my life/work so much more easier and efficient. Been driving for Uber x for a few months now and I have to say: NY/NJ is a great place to make $, NJ gas is cheap and I have a 4 cylinder new car, otherwise, you will not cover your over head and will barely break even. (not relating this comment to uber SUV and Black car, its a different ball game). Location you work in is everything in this job. No company in any industry is perfect out there but dont read in too much about negative aspects of Uber's set up; its overly exaggerated. Job as a driver is not easy period, and especially some days you feel like its all a waste of effort on your part, but this is what being a driver is all about: you have to have thick skin and brass balls.

    Cons

    fare prices could and should be hiked

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