Ulta Beauty

  www.ulta.com
  www.ulta.com

Ulta Beauty Reviews

Updated 24 November 2014
Updated 24 November 2014
826 Reviews
2.8
826 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
159 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • Upper management is not always aware of activities that go on in the store (in 52 reviews)

More Highlights

Employee Reviews

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  1.  

    Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty full-time (more than an year)

    Pros

    My store level teammates were great and the beauty industry is a fun industry.

    Cons

    Upper management was horrible--from the district manager, HR and on up. Never have I seen such unprofessional and disrespectful behavior.

    Advice to ManagementAdvice

    Get off your high horse, open your eyes and LISTEN and RESPECT the people who work in your stores.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Rude coworkers and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Designer I in Murfreesboro, TN (US)
    Former Employee - Hair Designer I in Murfreesboro, TN (US)

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    Good selection of products p, lots of opportunities to grow business

    Cons

    The people working there were very stuck up and rude. Could not stand to be around them. Literally.

    Advice to ManagementAdvice

    Management was horrible and rude.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very clique. NO leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Macon, GA (US)
    Current Employee - Anonymous Employee in Macon, GA (US)

    I have been working at Ulta Beauty full-time

    Pros

    Gratis, Salon discount. Knowledge of beauty information (makeup techniques, ect...)

    Cons

    No leadership, vey clique. one of the few worst managers I've ever had! The managers simply do not do anything. They sit in the office & break room playing & gossiping with associates and/or vendors vs managing the floor & helping guests. Not focused on customer service. Favoritism with select associates & vendors. The ones they do not care about, they are simply rude to. There was no training. They simply put forms & videos in front of you& that is it. Company seems not to care about training, morale and the guest.

    Advice to ManagementAdvice

    Upper Management(DM & above) should visit store more often to see what is going on. They should talk with associates & vendors ( it is surprising what a 8 hr/week a vendor observes on leadership & how the store is not managed) not only the store manager. 1. To get to know them & make them feel valued 2. To see how they feel the store is lead.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    This is the most stressful job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prestige Consultant in Flowood, MS (US)
    Current Employee - Prestige Consultant in Flowood, MS (US)

    I have been working at Ulta Beauty part-time (less than an year)

    Pros

    I love my coworkers, the discounts, and the fact that I do get to come to work with out of the norm hair and makeup on a daily basis. I really enjoy sharing my love and knowledge of makeup with guests and doing makeup applications. It's also neat learning about the newest products months before they even come out.

    Cons

    The pay is ridiculously low for all the work that is expected to be done by one associate. Always understaffed. Management talks down to associates and always places all blame on associates. GM is hardly ever in the store, and when she is, she's locked in the office all day.

    Advice to ManagementAdvice

    Be present and proactive and LISTEN to your associates!

    No opinion of CEO
  6. 2 people found this helpful  

    Ulta Beauty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Beauty Advisor
    Current Employee - Lead Beauty Advisor

    I have been working at Ulta Beauty part-time (more than an year)

    Pros

    Great makeup knowledge and discounts! Opportunity to move up!

    Cons

    I believe the pay should be higher... A lot of work needs to get done for the amount paid

    Advice to ManagementAdvice

    Everyone needs to be on one accord... Better communication with employees

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Do the job of 5 people. PS it's still not good enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prestige Manager
    Current Employee - Prestige Manager

    I have been working at Ulta Beauty full-time (more than an year)

    Pros

    If you love the beauty industry, there is nothing like working in a store with multiple lines. Really fun.

    Cons

    Ulta spends no money on payroll. As a result, you are expected to do the job of 5 people. The stress is never ending and NOTHING is ever good enough. The customers are valued far more than the employees.

    Advice to ManagementAdvice

    Consider keeping your employees happy by giving them enough payroll to adequately staff the store so that your employees aren't overwhelmed and stressed out. Happy employees are productive employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Salon Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Atlanta, GA (US)
    Current Employee - Salon Manager in Atlanta, GA (US)

    I have been working at Ulta Beauty full-time (more than an year)

    Pros

    Wonderful place to work. Company really cares about their employees. Worked for Regis before........No stArs for them but 10 stars for Ulta.

    Cons

    Really I cant see anything .

    Advice to ManagementAdvice

    My company is awesome

    Approves of CEO
  9. 1 person found this helpful  

    Love the company and the benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX (US)
    Current Employee - General Manager in Houston, TX (US)

    I have been working at Ulta Beauty full-time (more than 8 years)

    Pros

    Job stability and salary is comfortable.

    Cons

    Work and home life balance can be difficult at times. Company doesn't fund enough payroll to complete the expectations for customer service and operations.

    Advice to ManagementAdvice

    Listen to your people that are at store level and don't make your store employees work on holidays that corporate takes off ( thanksgiving and easter.)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Hair stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Stylist in Columbia, SC (US)
    Current Employee - Salon Stylist in Columbia, SC (US)

    I have been working at Ulta Beauty full-time (more than an year)

    Pros

    Redken education. Easy way to buid clientele

    Cons

    Little benefits. Low salaries to start off

    Advice to ManagementAdvice

    Redken education does count toward ceu hours....need to get classes registered thru state old.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good job for a beginner in retail/people who like cosmetics, but be prepared for management to expect a lot out of you with no acknowledgement for what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ulta Beauty part-time (less than an year)

    Pros

    Good discount, lots of hours once you prove yourself.

    Cons

    No breaks, management issues, high turn around rate, not enough training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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