United Stationers

  www.unitedstationers.com
  www.unitedstationers.com
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United Stationers Reviews

Updated 19 September 2014
Updated 19 September 2014
56 Reviews
3.1
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
21 Ratings

Review Highlights

Pros
  • Company is very supportive of work/life balance (in 4 reviews)

  • job was close to home with good pay & good benefits (in 5 reviews)


Cons
  • poor work-life balance and disrespect between associates ignored by management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  Orchard Park, NY (US)
    Current Employee - Customer Care Representative in Orchard Park, NY (US)

    I have been working at United Stationers full-time for more than 3 years

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible Company to Work For. Run The Other Way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Deerfield, IL (US)
    Former Employee - Anonymous Employee in Deerfield, IL (US)

    I worked at United Stationers full-time

    Pros

    Good coworkers
    Good vacation and sick days off

    Cons

    Upper management has no idea how to run their department or manage employees.
    Managers, VP's and Directors lack people skills..
    A LOT of corporate politics.
    Upper management will lie to your face.
    Management will make promises but nothing will ever follow through. They will lie to you to buy more time so they don't have to follow through on the promise.
    Work from home policy is a company wide policy but it all depends on your manager if they will allow it. It varies from person to person.
    Managers and VP's will NOT promote from within the company even if you have 5, 10 or 15 years of experience. They prefer to hire their relative, friend or a previous coworker from their old jobs to fill new positions.
    Many old employees who have been with the company for 15, 20 or 30 years refuse to except change and have been in the same position all their life. They refuse to leave even if they have been demoted..
    HR department is a joke. It is very difficult to get hold of someone in HR to answer your questions or address concerns. it takes days if not weeks to get a face -to-face meeting with someone in HR.
    Don't expect an orientation when you are hired. You'll meet someone from HR that you've never heard of and they will give you a very ugly mug, have you sign a few pieces documents and off you go. You'll be lucky if someone from your department will meet you and bring you to your department.
    Lack of communication within various departments.
    This industry is declining and they have no solid future plan on how to survive.
    if you suggest changes the upper management is willing to listen but that's where it stops. Nothing ever gets done.
    No sense of belonging to a department. Everyone does their own thing.
    There aren't any perks such as Christmas party or summer picnic. This depends on your manager whether they want to have a party or not.

    Advice to ManagementAdvice

    Promote from within the company.
    Stop favoritism with employees.
    Hire good managers and VP's based on experience and not based on your relationship with the person.
    Take action against manager, VP's and Directors if constant complaints are made against them.
    Create a corporate culture.
    Hire young and talented people with experience.
    .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good Culture overall, Work Life balance depends on your Dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supplier Assistant Product Manager  in  Deerfield, IL (US)
    Current Employee - Supplier Assistant Product Manager in Deerfield, IL (US)

    I have been working at United Stationers full-time for more than a year

    Pros

    - Decent compensation
    - Great mid-level managers
    - Some senior leaders are super friendly & down to earth

    Cons

    - Certain senior VPs are adverse to change
    - Whether you get to work from home depends on your director/VP - some get 2 days some get 0. There is not a consistent rule throughout the company
    - Certain directors have been here too long and are coasting
    - Industry is declining
    - Raises are small
    - No real career path.
    - MBA's are not valued or have no positions open after you get your MBA. Only way to advance is to leave.
    - HR is terrible.
    - Can be a boys clubs with older VPs.

    Advice to ManagementAdvice

    Make sure the culture you talk about trickles down from top to bottom. Evaluate directors more often.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    maintenance mechance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic  in  Cranbury, NJ (US)
    Current Employee - Mechanic in Cranbury, NJ (US)

    I have been working at United Stationers full-time for more than 8 years

    Pros

    good co workres grate pay

    Cons

    pore management.thay lie to your face

    Advice to ManagementAdvice

    dont matter thay cant hear

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Ambiguity is the Rule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Deerfield, IL (US)
    Former Employee - Anonymous Employee in Deerfield, IL (US)

    I worked at United Stationers full-time for more than 3 years

    Pros

    Pay and benefits were pretty good, and there are some good managers at mid-level. Lucky employees end up with one of these good leaders.

    Cons

    Even in smaller departments, ambiguity and conflicting priorities rule the day. It's easy to flounder for a long, long time waiting to get clear direction, but taking initiative to lead or decide is politically dangerous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Flexible to needs, lots of opportunities, office being resigned with associates in mind. HR willing to listen to associates, not an automated phone service

    Cons

    You might not like an ever changing environment. Some turnover issues in some departments, but most are moving forward.

    Advice to ManagementAdvice

    React to associate feedback

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great work/life balance; ability to grow your career in several different directions within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Deerfield, IL (US)
    Former Employee - IT Analyst in Deerfield, IL (US)

    I worked at United Stationers full-time for more than 3 years

    Pros

    Work/life balance
    Great, dedicated workforce
    Training
    Fair compensation
    Communication about direction business is going

    Cons

    Some people tend to stay too long in the same position

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Just OK - Need to get with the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Coworkers are good to work with

    Cons

    Will not invest in technology... annual "merit" increases are a joke

    Advice to ManagementAdvice

    Invest in your people

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Snake Pit

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Stationers

    Pros

    Stable company but mismanaged by people with no background in area they oversee

    Cons

    Mismanaged, people with no IT background making decisions about things at great expense in terms of productivity

    Advice to ManagementAdvice

    Leave the IT work to IT pros, not people with a subscription to Wired magazine

  11.  

    company has lots of crimes being committed by employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  North Sacramento, CA (US)
    Former Employee - Warehouse Associate in North Sacramento, CA (US)

    I worked at United Stationers full-time for more than 3 years

    Pros

    communication by management and supervisors

    Cons

    problem solving between management and supervisors

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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