Universal Health Services

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Universal Health Services Reviews

Updated 21 February 2015
Updated 21 February 2015
94 Reviews
2.5
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
54 Ratings

Review Highlights

Pros
  • provided good benefits and other pleasant positives for job (in 5 reviews)

  • non management personnel are awesome- team work and supportive (in 4 reviews)


Cons
  • Non existent communication, terrible patient care, dangerous staffing ratios (in 6 reviews)

  • High turnover rate; high complaint rate from residents (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Absolutely disgraceful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff RN
    Former Employee - Staff RN

    I worked at Universal Health Services

    Pros

    Not much. My manager was a decent person but it went as far as following what the terrible CEOS said, which was profit before care

    Cons

    No support from management.
    Unsafe patient assignments.
    High turnover (like 1 employee per month).
    Disrespectful management.
    Insulting pay (19/hr for RN-Bsn)
    Unrealistic workload (30 acute care psych patients to 1 nurse, preparing and passing medications to all, pulling mess out of a bin and having to label envelopes and prepare and pass for 30 while taking admissions, covering breaks, discharges, taking non-stop faxes from assessment, drawing blood, assessment, ect).
    Unprofessional management and staff with loads of drama.
    Money over quality of care.

    Advice to ManagementAdvice

    I can't believe what they are allowed to operate and treat people. It is disgusting what they do to people's lives and careers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not supportive or their nurses

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    Good benefits, nice coworkers. Compensation is fair. Training is good.

    Cons

    Management. High turnover. Extremely high work load

    Advice to ManagementAdvice

    Take better care of your nurses.

  3.  

    Positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Behavior Counseling Technician in Youngstown, OH (US)
    Current Employee - Behavior Counseling Technician in Youngstown, OH (US)

    I have been working at Universal Health Services

    Pros

    As much OT as you can stand at times. Most staff as team players. Management has your back if you are professional, more so if you demonstrate skill and knowledge in your are of expertise.

    Cons

    - Pay
    - Sometimes organization and communication between staff and supervisors.

    Advice to ManagementAdvice

    Focus more on hiring staff/ employees who are skilled (more than five years of experience) or who are college educated with some experience in the field.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    Benefits are ok. Supportive DON, supervisors and manager. Great co workers

    Cons

    Not appreciated by upper management, low pay, only get 3 paid holidays, all pt accepted if census is low reguardless of the acuity, or ability to manage them correctly, little reguard for staff safety.

    Advice to ManagementAdvice

    Pay more attention to what your staff is telling you. Accept suggestions and make an effort to institute changes.

  6.  

    Over worked, under respected, and treated like idiots.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health Technician in Tulsa, OK (US)
    Current Employee - Mental Health Technician in Tulsa, OK (US)

    I have been working at Universal Health Services full-time (more than a year)

    Pros

    All the hours you could want.
    Ok benefits.

    Cons

    Over working staff.
    Scheduler needs to update the schedule when someone calls in.
    Low pay. (Nurses get 4 dollar raise while the old techs stay at $9.30 an hour. New techs start at $12.00. Assuming we won't find out.)
    Even with a doctors note you are still left on the schedule to leave them short handed.

    Advice to ManagementAdvice

    Retrain the scheduler and don't assume that if you give one group raises that another won't find out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    System Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    National presence and good asset base. Company is standardizing their healthcare infrastructure and support model.

    Cons

    Corporate is distant and unresponsive to facility management and direction needs. Support model for urgent issues is non existent and recurring issues go unresolved.

    Advice to ManagementAdvice

    Focus more on the business line and become more involved and interested in the operations at the locations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    stressful, disorganized, costant change over of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Technician in Charlotte, NC (US)
    Former Employee - Mental Health Technician in Charlotte, NC (US)

    I worked at Universal Health Services full-time (more than 5 years)

    Pros

    paid well compared to competing companies.

    Cons

    seemed to focus more on profit then actually helping clients. disorganization, inconsistent management.

    Advice to ManagementAdvice

    make management more permanent.

    Doesn't Recommend
    Neutral Outlook
  9.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time (more than a year)

    Pros

    hours, benefits, time off,

    Cons

    pressure, FTE, commute, large corp problems

    Recommends
    Positive Outlook
  10.  

    Good Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in King of Prussia, PA (US)
    Former Employee - Business Development Representative in King of Prussia, PA (US)

    I worked at Universal Health Services full-time (more than 3 years)

    Pros

    Department i worked in, ppl at my hospital, macro managed

    Cons

    Corporate politics, not appreciated for efforts at corporate level

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook

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