Unum Group Reviews

Updated 29 October 2014
Updated 29 October 2014
133 Reviews
3.7
133 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
89 Ratings

Review Highlights

Pros
  • Unum stresses a great work-life balance and backs it up by offering a generous amount of vacation time (in 13 reviews)

  • Strong benefits package and lots of paid time off (in 16 reviews)


Cons
  • Upper management and business leaders do not value technology or staff (in 6 reviews)

  • big company, unrealistic goals, too number focused (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, slow moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Carlow (Ireland)
    Current Employee - Programmer in Carlow (Ireland)

    I have been working at Unum Group full-time (more than 3 years)

    Pros

    The benefits are great.
    Lots of opportunities.

    Cons

    Very slow moving, it can take months to get projects approved, let alone started. In that time assigned work can become mind numbing.
    Would not recommend for young, driven developers.

    Advice to ManagementAdvice

    Unum is a great company, who looks after their employees well.
    Identify stand-out developers who enjoy the job for the challenge, don't let them stagnate in their role.
    Identify those who enjoy the repetitive tasks (they do exist), and give them the work that is pushing the stand-out developers out of the door.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group

    Pros

    The staff (claims reps, vocational, medical staff) are great to work with.

    Cons

    This company has a revolving door- so many employees leave after a short time there.
    No matter how well you do your job, directors/management tend to focus on the negative too much. I believe they are trained to do this.
    If you are a working mom, forget about being good enough to make it to their annual performance/achievement club, mostly at Disney World. I kept a log, mostly young single employees who are able to devote more time and go to happy hours tend to make it on this list. Women who make it are young and/or single.

    Advice to ManagementAdvice

    Re-evaluate a "manageable case load". given all of the "extra" steps reps. must take on claims, Management is out of touch and seems focused solely on profit.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Coworkers great; unethical upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Worcester, MA (US)
    Current Employee - Anonymous in Worcester, MA (US)

    I have been working at Unum Group full-time (more than 10 years)

    Pros

    People are great to work with; some tools are very useful; great locations.

    Cons

    Upper management cares more about their own pockets than shareholders. Decisions affect management bonuses positively, stock value negatively. Be careful with this group.

    Advice to ManagementAdvice

    Do what you are supposed to do. Shareholders first, your pocket last.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Assistant in Boston, MA (US)
    Former Employee - Field Assistant in Boston, MA (US)

    I worked at Unum Group full-time (more than 3 years)

    Pros

    Great company to work for. Great benefits and great pay

    Cons

    I did not have any issues with this company

    Recommends
    Approves of CEO
  6.  

    Four months with temp agency then moved on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Records Order Specialist in Chattanooga, TN (US)
    Former Employee - Medical Records Order Specialist in Chattanooga, TN (US)

    I worked at Unum Group full-time (less than an year)

    Pros

    Great people, easy job, very lenient.

    Cons

    My experience at Unum was valuable yet restricted in advancement opportunities.

    Advice to ManagementAdvice

    Do some work and don't stand around.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    great employer to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group

    Pros

    compensation, management, and opportunity to advance

    Cons

    market competitiveness and difficult to do business with

  8.  

    Great place to work - If you are in the right area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant III in Chattanooga, TN (US)
    Current Employee - Financial Consultant III in Chattanooga, TN (US)

    I have been working at Unum Group full-time (more than 10 years)

    Pros

    Paid time off
    Salary
    They treat you like a human

    Cons

    The performance review process is an anti-selective joke

    Advice to ManagementAdvice

    Ditch the performance calibration process - it is pulling the whole company down

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    good benefits and co workers - bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FMLA Leave Specialist in Chattanooga, TN (US)
    Former Employee - FMLA Leave Specialist in Chattanooga, TN (US)

    I worked at Unum Group full-time (more than 5 years)

    Pros

    the benefits are excellent with good vacation, insurance and 401k. the co workers are also good

    Cons

    the management typical works you to death to meet numbers. they say they care about employees but its all about numbers to them. the pay is not reasonable compared to what someone with the same degree can make elsewhere

    Advice to ManagementAdvice

    if a caseload for a specific job is 250 do not give someone 150% then wonder why everyone is behind. use common sense and listen to the specialist not a number on a computer. use commons sense!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Insanely great benefits, good environment/culture, great growth opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist I in Chattanooga, TN (US)
    Current Employee - Customer Service Specialist I in Chattanooga, TN (US)

    I have been working at Unum Group full-time (more than an year)

    Pros

    Beautiful facility, comfortable environment....the benefits are incredible - affordable and reasonable costs...management is encouraging and personable....a great amount of growth opportunity....reasonable salary for the area....good schedule.

    Cons

    Training program needs improvement for Customer Contact Center - very bumpy and uncertain. The systems are outdated and there are too many (over 20) to work from. The budget really needs to focus more on improving the call center capabilities, programs, and training program.

    Advice to ManagementAdvice

    More focus is greatly needed on improving the call center programs and training program

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    solid experience at Unum

    Current Employee - Technical Consultant
    Current Employee - Technical Consultant

    I have been working at Unum Group full-time (more than 5 years)

    Pros

    solid insurance product - strong recurring sales;

    Cons

    aging IT systems, Silo'd management and IT teams, lack of agile thinking and close understanding of the business needs.

    Advice to ManagementAdvice

    need to truly understand the importance of lean and customer experience.

Unum Group Photos

Unum Building, Chattanooga (Photo thanks to Flickr user Larry Miller, available under by-nc-nd v2.0)
Side of Unum building and part of parking lot during the snow storm we had a few weeks back. (Photo thanks to Flickr user Always, Erika with permission, All rights reserved.)
Unum Building, Chattanooga (Photo thanks to Flickr user Larry Miller, available under by-nc-nd v2.0)

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