Vanguard Reviews

Updated 16 April 2015
847 reviews filtered by
  • Any Location
  • Any Job Title
3.2
847 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
503 Ratings

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)

Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (3)

    Didn't Appreciate what I had until I was gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As you get older, you appreciate the 'total compensation' package even more.
    The health benefits are steller as is the PTO and retirement. I have not seen a company even compare.

    No mass layoffs

    Cons

    Some Depts are great, some aren't. It all depends on the dept that you are in. If you are not in a dept that you enjoy, then post out to another one. A bad dept is not a reflection on the company as a whole.

    Advice to Management

    Appreciate your employees and offer more flexible scheduling for work life balance.

  2. beautiful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Executive in New Delhi
    Current Employee - Sales Executive in New Delhi

    I have been working at Vanguard full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Beautiful building ... other than that not much

    Cons

    Salary pretty less...
    No growth potential

    Advice to Management

    nothing specific i would want to say

  3. CRA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits (medical, dental, PTO)
    They are very flexible for those in the Military (reserves/guard).
    Fantastic 401(K) benefit package.

    Cons

    Moving toward an employment model of hiring through a contractor company. Makes it a longer process for new hires to become full employees and obtain their certifications.
    Phone positions are never glamorous - keep that in mind.

    Advice to Management

    I wish that more supervisors were focused on crew development.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fantastic client owned company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Administrator in Phoenix, AZ (US)
    Former Employee - Client Relationship Administrator in Phoenix, AZ (US)

    I worked at Vanguard

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and staff, wonderful clients

    Cons

    Most jobs involve sitting in front of a computer, which is not good for your health.

    Advice to Management

    Offer adjustible desks to all the crew

  6. Helpful (1)

    Investment Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's an easy job. Get you're feet wet. Great work life balance. Lots of people right out of college.

    Cons

    micro managed because you're on the clock

  7. Intelligent people always doing the right thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fantastic 401k plan and health benefits. Senior management is very engaging with the employees, much more so than in previous Wall Street financial institutions that I have worked for.

    Cons

    Non IT roles have limited to zero opportunity to work from home. Work life balance tends to suffer since the amount of time off is limited, especially if you are not in a management role or your tenure is under 5 years.

    Advice to Management

    Do not let the global push turn the organization into a slow behemoth, one that takes too long to adjust do to large stubborn administrative hierarchies. Keep the investment strategy fresh.

  8. Helpful (1)

    I friendly working environment that challenges you to become a top professional in the financial industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retirement Plan Specialist in Scottsdale, AZ (US)
    Current Employee - Retirement Plan Specialist in Scottsdale, AZ (US)

    I have been working at Vanguard full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best part of Vanguard is that anyone from any industry can work here. They offer wonderful benefits. The Vanguard culture is rich and welcoming. IF you love the financial industry, working for Vanguard is a must. Vanguard is a solid company and their goals are very clear. If you love a challenge and your loyal to the company, this company will reward you, BIG.

    Cons

    There is a lot to learn about the industry. Retirement plans are not something simple but definitely a challenge. The job requires patience, dealing with participants who don't know much about their retirement plans and being kept on your toes by management to reach the company goal. Once you learn the institutional side of the business, you have many opportunities to learn the world of mutual funds and retirement plans.

    Advice to Management

    Keep up the good work. Every company has room to grow. I hope that more is invested in the institutional side. Management is very understanding and flexible. They are very clear about the goals that need to be reached.

  9. Helpful (2)

    They change direction frequently and rarely complete what they begin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Charlotte, NC (US)
    Current Employee - Data Analyst in Charlotte, NC (US)

    I have been working at Vanguard full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    It is a good place to get an entrance into the professional world. They take diversity seriously and take great care to train new hires to handle their new positions.

    Cons

    Pay is 15% less than similar jobs for other investment firms. Not much connection between the goals set by senior management and the actual jobs being done at the ground level.

    Advice to Management

    Managers should pick a direction and sick with it. Then he willing to own it when that direction doesn't pay off like they expected. They should keep their goals based on concrete, measurable information instead of changing gears to hide poor performance.

  10. Great experience working with Vanguard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Malvern, PA (US)
    Former Employee - Project Manager in Malvern, PA (US)

    I worked at Vanguard full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great potential to move up with the company

    Cons

    Technology improvements need to be made

  11. Helpful (9)

    Loosening up, but still culturally rigid and too hierarchical to adapt to market needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Valley Forge, PA (US)
    Former Employee - Anonymous Employee in Valley Forge, PA (US)

    I worked at Vanguard

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Retirement plan benefits are in line with cultural vision.
    - Stable company with decent benefits and becoming less rigid with more nuanced expectations across different job roles.
    - Efforts are made to appear culturally inclusive as the need for talent expands due to demographic shifts in client base.
    - Surprisingly loyal company with smart amount of discretionary temp workers, making full-time employees entitled to job protection with market fluctuations.
    - Nice place to start a career.

    Cons

    - Publicly, there's lots of bravado of being leader in asset management, but privately, there's lots of confusion over business goals and company direction towards pushing advice vs. self-directed, inactive clients.

    - Outside consultants have clearly told someone at the company that more assertiveness is needed in selling to squeeze more from a low-margin, high-volume business.

    - Got the sense of a culture of Ayn Rand zealousness.

    - Lots of talk about "innovation," "creativity" and a desire for "strategic" thinking, when in reality, an established, risk-averse company does not want or value non-conformist thinking.

    - Overly complex and rigidly hierarchical "management" layers, with people in roles that have no true influence and decision matrices that create stagnation, fear of error, little-to-no time for skills upgrades and training.

    - Job satisfaction will totally depend on which team you are placed in and which random project you're assigned to, along with who you know. You have zero control of that.

    - False sense of libertarian utopia and people pretending they have "ownership" of what they are told to do.

    - Rigid delivery schedules with on-time, under-budget quantifiers don't allow for quality and effectiveness and measurements of project success.

    - Administrative "leaders" are given compensation and credit out of scale with those making tangible contributions.

    - Work-life balance doesn't work if you want recognition and promotion and willing to wait a LONG time.

    - Lots of middle-management rotation with select people on fast-tracks based on who they know, often leaving a mess behind them no better than when they found it, yet get promoted.

    - Surprising amounts of analysis paralysis and shockingly lacking nuance to policies, procedures, compensation, roles and responsibilities.

    - Unless you plan on committing your life to the "cause" and like a culture of just following orders, get out before your market-valued skills are diminished. Use the highly-recognized name on your resume as a stepping stone elsewhere.

    Advice to Management

    - While lots of volumetric growth and slow-and-steady process has been effective, there are far too many sycophants in middle management roles.

    - Recent shifts have improved the physical work environments (new real estate purchase from former Wyeth buildings), it hasn't changed the limited role and rigid silos preventing clear and honest communication.

    - Surprising amount of time spent rallying troops from desperate division leaders who can't increase compensation in many areas that are to scale with industry

    - Reevaluate job descriptions and be more specific on role, skills and expectations with job evaluations based on individuals competing against themselves and not others

    - Re-evaluate preconceived notions of job roles and reduce administrative roles having so much power over things they know so little about.

    - Be cautious of the fake-it-till-you-make-it crowd working its way up the "ladder" on the backs of others, especially contractors who aren't provided benefits and compensation employees are.

    - Consider encouraging more direct language and review HR policies to make job roles more specific.

    - Be cautious of people without subject matter expertise in high profile roles obscuring information they don't think leadership can handle.

Vanguard Photos

Work at Vanguard? Share Your Experiences

Vanguard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.