Vanguard

www.vanguard.com

Vanguard Reviews

Updated 24 January 2015
Updated 24 January 2015
782 Reviews
3.3
782 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
469 Ratings

Review Highlights

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)


Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    beautiful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Executive in New Delhi
    Current Employee - Sales Executive in New Delhi

    I have been working at Vanguard full-time (less than a year)

    Pros

    Beautiful building ... other than that not much

    Cons

    Salary pretty less...
    No growth potential

    Advice to ManagementAdvice

    nothing specific i would want to say

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Great place to work, but pay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)

    I worked at Vanguard full-time (more than a year)

    Pros

    In my 10 year career across multiple industries and employers, Vanguard was THE best. The management was intelligent and actually cared about you and your career progression. The organization REALLY DOES care about it's customers and doing the right thing. Amazing uncompromising work life balance. I can't tell you how awesome getting THAT MUCH time off is! It led me to be always motivated and productive. Let's put it this way, when I left Vanguard I left all my money there and had all my family members move their money there as well. That's saying something.

    Cons

    Pay. When I was recruited outside of the industry, I was paid DOUBLE. Not 5%, not 20%, not even 50% more. DOUBLE. I would have loved to stay at Vanguard but the pay is just not competitive for high performers. For a company that doesn't release the compensation packages of the top executives, it's unfortunate that they're not even on the same planet of the rest of the working world in terms of pay.

    Another negative, is that in Scottsdale, the vast majority of the work is call center. Sure, they might call it a more fancy title, but in actuality it's a pure call center environment. The "thinker" type jobs are in Valley Forge PA.

    Basically every moment of every day that you're at work. You're monitored. They keep track of how quickly you do quite literally anything. How long you take for restroom breaks, the moment you log in until the moment you log out. It's crazy how closely you're monitored. All communications are recorded and can be used against you.

    Advice to ManagementAdvice

    Completely revamp pay, be a little less CIA about monitoring your employees, bring some better positions down from PA.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Charlotte, NC (US)
    Current Employee - Developer in Charlotte, NC (US)

    I have been working at Vanguard full-time

    Pros

    + benefits package is fantastic
    + not a job, it's a career
    + easy to move jobs within the company and learn a lot more
    + great flexibility with working hours

    Cons

    - not many chances for innovation
    - bonus may not reflect actual performance
    - VERY hierarchical

    Advice to ManagementAdvice

    = try to flatten the hierarchy to promote more expression of opinion and drive more conversation
    = promote innovation and provide opportunities to do so
    = reevaluate the process for performance bonus and give more transparency on the subject

    Recommends
    Neutral Outlook
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  5.  

    Didn't Appreciate what I had until I was gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Pros

    As you get older, you appreciate the 'total compensation' package even more.
    The health benefits are steller as is the PTO and retirement. I have not seen a company even compare.

    No mass layoffs

    Cons

    Some Depts are great, some aren't. It all depends on the dept that you are in. If you are not in a dept that you enjoy, then post out to another one. A bad dept is not a reflection on the company as a whole.

    Advice to ManagementAdvice

    Appreciate your employees and offer more flexible scheduling for work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall a great company, but

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard

    Pros

    The people are what makes this company great - Vanguard has a nice company culture. Employees are involved in community service and volunteer work regularly, the work-life balance is apparent, and people are just easy to talk to.

    Cons

    I started in a phone role (answering incoming client phone calls), and it was a very difficult experience. You are limited to the amount of breaks you can take throughout the day, lunches are often reduced to only 30 minutes, and any time that you want off the phones has to be approved. It was a physically and emotionally draining job. If you can start higher up in the company you will have a better experience.

    Advice to ManagementAdvice

    It needs to be easier for employees who work in retail to take time off. Those are the most demanding roles, both physically and emotionally, but they get very little flexibility and understanding.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time (more than 3 years)

    Pros

    MANY different positions in the company to choose from. Movement to other departments is easy and even encouraged. Good benefits right through the door and a great 401k match. Aetna insurance leaves something to be desired but is adequate coverage.

    Cons

    The trend seems to be in cost saving. They are moving to a new desk structure with VERY little space. Not just the peons but all the way up to middle management is in the same layout. Every department has the cancerous employee. Sucking up space and resources and doing very little.

    Advice to ManagementAdvice

    Remove the cancerous employees and provide real incentives to do a good job.

    Recommends
    Positive Outlook
  8.  

    Fund financial analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Pros

    Good come any and opportunity

    Cons

    Really low pay and doesn't compensate enough for people with advanced degree such as MBA or CFA

    Recommends
    Positive Outlook
  9.  

    Stable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard as a contractor (less than a year)

    Pros

    Stable, predictable, easy-going, very traditional corporate setting.

    Cons

    No real opportunities for growth

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I have had a great experience in my 15 year.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time (more than 10 years)

    Pros

    I have met some great people who are more than just co-workers. In addition, I've had great opportunities to volunteer in the community and work flexibility (remote).

    Cons

    In the NC office, there are limited opportunities for non-licensed employees and late adopters of new technologies.

    Recommends
    Neutral Outlook

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