Verio Reviews

Current Employee – been working at Verio full-time for more than 10 years

Pros – Good friendly people. Flexible work schedule.

Cons – Management changes and changes direction regularly

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Verio full-time for more than a year

Pros – The name of NTT behind the company, even though they have little to do with the day to day selling cycle.
Supposedly the lack of debt and the presence of deep pockets.

Cons – No clear, sustainable direction from management.
Product is falling well behind the competition. Anything new is mostly marketing fluff.

Advice to Senior Management – Decide what you want to be long term and put the right team in place to get you there. Then support the team, the message and the customer in a consistent manner.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Verio full-time

Pros – Good Benefits, 401K, Insurance, employee discounts, nice amount of vacation/sick time

Cons – Hourly pay rates not the best in the world

Former Employee – worked at Verio full-time for more than 3 years

Pros – Coworkers were very personable, there was good camaraderie among them. Verio used to be quite a leader in the web hosting industry, had some of the best government and corporate high power companies for clients, and manage huge hosting facilities connected to MAE west; not sure the connectivity on east coast. Not sure of their lead at this time.

Cons – Top out of country management gave orders that were not reasonable: hire 20 people this month, cut 10 next month, etc. Middle and low managers would come and go - every 4 months we got new management and there was a lot of turmoil around it.

Sales managers had this idea that clients should be contacted every 3 months, or the rep would lose them. This caused for a lot of scramble and unfair fighting. Why spend a lot of time with a client, only to have them call back for upgrades and get assigned to a new rep who had not made the investment?

There was also too much emphasis on making 60-100 calls a day, which did not lend to quality time with clients, nor to follow up with clients, nor getting any paperwork done. Both strategies were not well managed. Also, when we got a deal, there was very little hoopla and praise. Perhaps its better now in CO.

Corporate layoffs (I experienced 3) were often, and usually cut salaries. For example, layoff someone making $60k, and rehire someone else at $35k a few months later.

Advice to Senior Management – Look for qualities of character when hiring, not just brag sheet. Consider promoting from within more; they are generally your best people anyhow, not outsiders that do not know the company yet. When I was there, promotion within only happened roughly 20% of the time. A lot of good talent was lost and went away because of that.

No, I would not recommend this company to a friend

Former Employee – worked at Verio full-time for more than 3 years

Pros – From 1998-2002 it was great. Stock Option checks. Dot com boom. Was a growing company and promotions were handed out like stock options. It was a lot of fun.

Cons – Getting laid off in 2002.

Advice to Senior Management – The management is all different now.

Yes, I would recommend this company to a friend

Former Employee – worked at Verio full-time for more than 8 years

Pros – There is a steady paycheck and decent benefits for someone just starting out, IF you can be a full time employee. Overall, it's a clean place to work, with a decent starting salary if you don't want to be in retail tech or sales.

Cons – Nepotism, idiocy and failure are all qualifications for management. Frequently, the people who know the least, succeed the most.

Advice to Senior Management – Learn to listen to your employees and stop trying to cut the company to the bone trying to compete with places like GoDaddy.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Verio full-time for more than 3 years

Pros – Benefits are good, financially stable - backed by NTT Communications Company.

Cons – Poor Executive Management, no clear direction, Japanese-owned company with different business approach/management style from most US companies.

Advice to Senior Management – Get your act together, clearly communicate the vision and direction for the company

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Verio full-time

Pros – Verio is owned by the deep-pocketed NTT Communications group, so layoffs (when they happen) are generous in severance (3-6 months, depending on tenure). Most of the people are nice, every-day people.

Cons – There have been so many shakeups and restructuring, corporate decapitations and layoffs over the years that people are really in survival mode.

Advice to Senior Management – Either find a core product that you can get behind (that the market will buy) or else sell your customer base to the highest bidder.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Verio full-time for more than 7 years

Pros – Worked with really smart and great people. The company in the early 2000's cared a lot about the employees and keeping us happy. Ping ping, pool, food and drinks. A lot of learning options too.

Cons – Cliquish at times, and the company went in many different business directions. Exec team changes as often as some people change their underwear... Lots of re-orgs etc. Constant fear of layoffs at the time.

Yes, I would recommend this company to a friend

Former Employee – worked at Verio full-time for more than 7 years

Pros – There are a number of people - particularly at the old iServer offices (Utah) - that are nice, intelligent, and have a clue about hosting.

Cons – The management is all driven by marketing and M&A - without any real understanding of the underlying business. This disconnect leads to serial poor decisions and sustained pressure on the employees. Layoffs happen frequently, and the entire company would be gone if not for sustained support from the parent corporation. Those with the most mobility (best education, most experience, strongest prospects) are all going or gone.

Advice to Senior Management – Reorganizing teams does not equal productivity.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company