Victoria's Secret Stores

www.victoriassecret.com

Victoria's Secret Stores Reviews

Updated 30 January 2015
Updated 30 January 2015
1,749 Reviews
3.3
1,749 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
640 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fun yet stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Knoxville, TN (US)
    Current Employee - Sales Associate in Knoxville, TN (US)

    I have been working at Victoria's Secret Stores

    Pros

    AMAZING FREEBIES AND "BUY-INS"...fun atmosphere, great music, lovely products, fun team environment for the most part. Some managers are absolutely phenomenal while others are so-so. PROVIDE THE TEAM WITH FANTASTIC LEARNING TOOLS AND TRAINING COULDN'T BE BETTER. really amazing company to work for, just sometimes they fall short bc of it being such a large team or large store!

    Cons

    fighting off shoplifters in a constant struggle. always understaffed at closing time so closing employees have to stay way later then they should!!! management sometimes is oblivious to what the girls need bc they have to be dug out of their piles of paperwork or LONG phone calls with corporate.

    Advice to ManagementAdvice

    management sometimes is oblivious to what the girls need bc they have to be dug out of their piles of paperwork or LONG phone calls with corporate. They need to hire more girls and schedule better to have more coverage when they need it. better enforcement of dress code would make for a more professional work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Pretty good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Wrap in Columbus, OH (US)
    Current Employee - Cash Wrap in Columbus, OH (US)

    I have been working at Victoria's Secret Stores

    Pros

    Great learning experience. Everyone was nice

    Cons

    Closing can take anywhere from 30-4 hours. Depending if you're busy

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lovely place to work, good team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)

    I have been working at Victoria's Secret Stores

    Pros

    Good management,
    Positive feel to the store,
    Pink team are amazing,
    Motivated by positivity

    Cons

    Making your spah and competing with keeping your 'customers' on the shop floor.

    The stress of making your spah and meeting targets.

    Shifts are long but with hard work, they go fast.

    Advice to ManagementAdvice

    Less focus on the spah system and less pressure on associates. More recognition for associates would benefit staff.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I am a sales associate at Victoria's Secret and I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bolingbrook, IL (US)
    Current Employee - Sales Associate in Bolingbrook, IL (US)

    I have been working at Victoria's Secret Stores part-time (less than a year)

    Pros

    Working with great girls
    Connecting with customers to make a great experience
    Able to exceed in my sales goals

    Cons

    Recovering the store can take a long time

    Recommends
    Positive Outlook
  6.  

    satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    great customer service, team building, developing rapport,

    Cons

    retail hours, poor work life balance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Corporate, Competitive, Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Los Angeles, CA (US)
    Current Employee - Manager in Los Angeles, CA (US)

    I have been working at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    Gratis. Company Values. Fast-paced environment. Always evolving and changing business plan. Strong development.

    Cons

    Stressful. "Too many cooks in the kitchen." Unrealistic expectations.

    Advice to ManagementAdvice

    A lot of time, money, and energy is put into developing strong management and sales teams. Support your stores with adequate payroll if you want to see the fruits of your labor. No one performs at a 100% when they're burnt out. The best practices being taught won't be put into place if there isn't the staff to implement it.

    Recommends
    Neutral Outlook
  8. 2 people found this helpful  

    Company gives great incentives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA (US)
    Former Employee - Store Manager in Los Angeles, CA (US)

    I worked at Victoria's Secret Stores full-time (more than 5 years)

    Pros

    Associates are given promotional discounts and free products. Flexibility with part time associates schedules.

    Cons

    No life and work balance for management. Improvements can be made in the choice of health insurance packages. Management lack support in loss prevention area.

    Advice to ManagementAdvice

    District Managers are unrealistic in setting goals and expectations. They put a lot of pressure on the store team mgmt. in making numbers which can be discouraging for the team. Billion dollar company that does not put money in protecting merchandise but holds mgmt. team accountable. Managers have to act as security most of the time. Store Managers does not have a work life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Nashville, TN (US)
    Current Employee - Sales Associate in Nashville, TN (US)

    I have been working at Victoria's Secret Stores part-time (less than a year)

    Pros

    Decent pay and great environment to work in.

    Cons

    Can not use store coupons and high volumes on holidays.

    Advice to ManagementAdvice

    No advice, management is good as is.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    The best team workers are there! Friendly and always ready to help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    Atmosphere, deff atmosphere is the best thing there

    Cons

    Closing shifts... They are tough

    Recommends

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