W.W. Grainger
3.3 of 5 420 reviews
www.grainger.com Lake Forest, IL 5000+ Employees

W.W. Grainger Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.3 420 reviews

                             

85% Approve of the CEO

W.W. Grainger Chairman, President, and CEO Jim Ryan

Jim Ryan

(274 ratings)

62% of employees recommend this company to a friend
420 Employee Reviews
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Review Highlights

Pros:
  • "Great benefits, reputable company, The profit sharing plan is very strong"
    in 99 reviews
  • "Very professional environmnet and great benefits"
    in 43 reviews
Cons:
  • "work/life balance is a challenge at times"
    in 11 reviews
  • "Upper management all the same---and that's not a complement"
    in 14 reviews
  • Show more review highlights

Reviews

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  • Comp & Benefits
         
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  • Approves of CEO

1 person found this helpful  

Great Company with awesome opportunities!!

Major Account Manager (Current Employee)

I have been working at W.W. Grainger full-time

ProsThis company is filled with the best in the industry. Through hard work and networking there are unlimited opportunities. The compensation with PST is unbeatable.

ConsWithout cross function experience it can be hard to handle the work load. There are many resources and you must be able to navigate them. Your manager can make the work difficult sometimes.

Advice to Senior ManagementContinue doing what you are doing! Be aggressive!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Very corporate but liked it, really nice people!

Corporate Communications (Former Employee)
Lake Forest, IL (US)

I worked at W.W. Grainger as an intern for less than a year

ProsGreat people, gorgeous head quarters, lots of benefits, great work environment

ConsVery corporate in structure and hierarchy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great company!

Government Account Manager (Current Employee)
Columbia, SC (US)

I have been working at W.W. Grainger full-time for more than 8 years

ProsVery professional environmnet and great benefits

ConsFamily work balance can be a challenge.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Seemingly perpetual restructuring, but a good place to work

Marketing (Current Employee)

I have been working at W.W. Grainger full-time

ProsBenefits!!! This is the reason the company is so high on the Forbes list. They really take good care of their employees!
Competitive salary by location

ConsNo position is indispensable
Not much room for advancement

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

A company that understands the importance of a healthy employee workforce

Government Account Manager (Current Employee)
Seattle, WA (US)

I have been working at W.W. Grainger full-time for more than a year

ProsGreat company with solid leadership. Very competitive compensation. Fair. Open door policy across most ranks. Very casual and informal.

ConsSlow in adapting to a fast changing competitive landscape.

Advice to Senior ManagementContinue to evaluate contributors outside of sales results and look at the overall impact they create on the business such as employee retention, profitability, productivity

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Good employer, great benefits but it lacks something, not the type of company I will recommend to a family member.

Customer Service Associate (Current Employee)
Springfield, VA (US)

I have been working at W.W. Grainger part-time for more than 5 years

ProsProfit sharing and paid vacation.

ConsIts culture needs some work. Very honest and ethical but not a fun place to work at.

Advice to Senior ManagementNeeds to rethink its hiring practice and should require all future employees and CEO to rewrite some of its culture values.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

Commercial Account Manager

Commercial Account Manager (Former Employee)
Wichita, KS (US)

I worked at W.W. Grainger full-time for more than a year

ProsGrainger was a good company to work for. They offered a good base salary, very affordable health insurance, an excellent benefits package, and a somewhat flexible work schedule. Grainger employs some of the brightest sales people you will ever meet. The culture is very professional and they do seem to care about their employees. The CEO, Jim Ryan is Top Notch.

ConsThe problem with working in the MRO industry is the competition. There are an endless number of companies selling the exact same products and services at a fraction of the price that Grainger charges. The sales rep ends up discounting products to the point where there is no profit left. Grainger likes to talk up the "unlimited" income potential that it's sales reps can make, but they raise the sales goals twice a year to a point that is unattainable. You WILL end up working for your base salary only. In addition, if you fail to hit your goal, which is a completely arbitrary number with no basis in reality, you will be targeted for termination. They almost set it up so that they turn over their sales force on a regular basis. This is not a rant against the company, but a reality of the competitive position that they find themselves in. They are the highest priced MRO provider by far, and at some point will have to completely change how they go to business. Its hard to sell a "value proposition" over price when your competitor will give the same service and the same products at a third of the cost. You just can't talk your way around that. On a positive note, the company has good top level Management and they will find a way to compete, I just would not want to be a member of the outside sales force in the coming years, Not much job security.

Advice to Senior ManagementNot sure what the answer is. My guess is that in the next decade, the Grainger sales force will look completely different. Grainger Account Managers already have to compete with their own company ( Zoro Tools). You might as well move the entire organization in that direction. I don't see a future for the Account Manager as it exists today.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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very nice

Onsite Coordinator (Current Employee)
Buffalo, NY (US)

I have been working at W.W. Grainger full-time for more than 5 years

ProsThe yearly pay is nice

ConsThe hours are not bad

Advice to Senior Managementnothing

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Sound organization that truly cares about the happiness of the employees.

Anonymous Employee (Current Employee)

I have been working at W.W. Grainger

ProsStrong work/life balance
Room for Growth with access to upper management
Profit sharing
3 to 1 charitable contribution matching
Growing and hiring in several markets

ConsYear over year growth can be difficult depending on account package. Pay is competitive for the industry but sellers can make more in tech, finance, etc.

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Senior Supply Chain Manager

Senior Supply Chain Manager (Current Employee)
Chicago, IL (US)

I have been working at W.W. Grainger full-time for more than 5 years

ProsGood People, Room to grow

ConsPoor systems, poor talent management

Advice to Senior ManagementActively manage your talent pool

Yes, I would recommend this company to a friend

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