W.W. Grainger
3.3 of 5 417 reviews
www.grainger.com Lake Forest, IL 5000+ Employees

W.W. Grainger Reviews

Updated Apr 09, 2014
All Employees Current Employees Only

3.3 417 reviews

                             

85% Approve of the CEO

W.W. Grainger Chairman, President, and CEO Jim Ryan

Jim Ryan

(272 ratings)

62% of employees recommend this company to a friend
417 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great benefits, reputable company, The profit sharing plan is very strong"
    in 88 reviews
  • "Very professional environmnet and great benefits"
    in 41 reviews
Cons:
  • "Work Life balance is good not great"
    in 8 reviews
  • "Upper management all the same---and that's not a complement"
    in 13 reviews
  • Show more review highlights

Reviews

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  • Comp & Benefits
         
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  • No Opinion of CEO

1 person found this helpful  

Seemingly perpetual restructuring, but a good place to work

Marketing (Current Employee)

I have been working at W.W. Grainger full-time

ProsBenefits!!! This is the reason the company is so high on the Forbes list. They really take good care of their employees!
Competitive salary by location

ConsNo position is indispensable
Not much room for advancement

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Very corporate but liked it, really nice people!

Corporate Communications (Former Employee)
Lake Forest, IL (US)

I worked at W.W. Grainger as an intern for less than a year

ProsGreat people, gorgeous head quarters, lots of benefits, great work environment

ConsVery corporate in structure and hierarchy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great company!

Government Account Manager (Current Employee)
Columbia, SC (US)

I have been working at W.W. Grainger full-time for more than 8 years

ProsVery professional environmnet and great benefits

ConsFamily work balance can be a challenge.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

A company that understands the importance of a healthy employee workforce

Government Account Manager (Current Employee)
Seattle, WA (US)

I have been working at W.W. Grainger full-time for more than a year

ProsGreat company with solid leadership. Very competitive compensation. Fair. Open door policy across most ranks. Very casual and informal.

ConsSlow in adapting to a fast changing competitive landscape.

Advice to Senior ManagementContinue to evaluate contributors outside of sales results and look at the overall impact they create on the business such as employee retention, profitability, productivity

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great company for self confident realistic people.

Leader (Current Employee)
Lake Forest, IL (US)

I have been working at W.W. Grainger full-time for more than 10 years

ProsProfit sharing
Strong financials
Invests in growth initiatives
Recognizes it is not perfect and wants to improve
Cares about the engagement survey feedback
Very capable executive team
Cares about employees
Is well aware of the competitive landscape and needed change

ConsEmployees with poor leaders don't scream loud enough
Not perfect but no company is
Leaders with 1 or 2 direct reports is silly
There is an issue with being a gossipy culture
If you are great at managing up and presenting, some may progress further than they should
Too slow to remove unproductive incompetent employees and leaders
Uncomfortable with respectful candor
Too many employees have an entitlement or blame others mentality instead of being self aware they have some ownership in in their current situation
HR team could be better at playing a role in developing leaders and equitable compensation across the company

Advice to Senior ManagementThank you for doing what can be a thankless job. Grainger is a great company but we have work to do. Read the comments in the reviews posted here and in engagement surveys and challenge yourself to think about how much time you spend to understand what root cause is and do something about it. It is not hard to find poor leaders but it is hard to have the discipline and rigor to make it a priority. We all have responsibility to make sure Grainger is successful and not taking action is not ok. The biggest impact you can have is demanding and validating you have the best leaders in every leader role based on a set of balanced standards.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good employer, great benefits but it lacks something, not the type of company I will recommend to a family member.

Customer Service Associate (Current Employee)
Springfield, VA (US)

I have been working at W.W. Grainger part-time for more than 5 years

ProsProfit sharing and paid vacation.

ConsIts culture needs some work. Very honest and ethical but not a fun place to work at.

Advice to Senior ManagementNeeds to rethink its hiring practice and should require all future employees and CEO to rewrite some of its culture values.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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very nice

Onsite Coordinator (Current Employee)
Buffalo, NY (US)

I have been working at W.W. Grainger full-time for more than 5 years

ProsThe yearly pay is nice

ConsThe hours are not bad

Advice to Senior Managementnothing

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Grainger Discriminates Against Women, Minorities

Account Manager (Current Employee)

I have been working at W.W. Grainger full-time for more than 8 years

ProsDecent Benefits, Average pay, Great customers.

ConsThis company discriminates against women. It is an old boy network who hires women in support positions but never promotes them and doesn't support them.

Advice to Senior ManagementStop humiliating and mistreating your female employees before you get a law suit!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sound organization that truly cares about the happiness of the employees.

Anonymous Employee (Current Employee)

I have been working at W.W. Grainger

ProsStrong work/life balance
Room for Growth with access to upper management
Profit sharing
3 to 1 charitable contribution matching
Growing and hiring in several markets

ConsYear over year growth can be difficult depending on account package. Pay is competitive for the industry but sellers can make more in tech, finance, etc.

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Senior Supply Chain Manager

Senior Supply Chain Manager (Current Employee)
Chicago, IL (US)

I have been working at W.W. Grainger full-time for more than 5 years

ProsGood People, Room to grow

ConsPoor systems, poor talent management

Advice to Senior ManagementActively manage your talent pool

Yes, I would recommend this company to a friend

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