Glassdoor is your free inside look at W.W. Grainger reviews and ratings - including employee satisfaction and approval ratings for W.W. Grainger CEO Jim Ryan. All 278 reviews are posted anonymously by W.W. Grainger employees.
86% of the CEO
Jim Ryan
Current Employee – been working at W.W. Grainger full-time for more than 7 years
Pros – Great job security, good benefits, competitive wages, tuition reimbursement. Grainger has a healthy approach about helping you further your education and have very generous profit sharing. It was recently named as one of the top 100 to work for in the US because they make a conscious effort to be flexible with employees.
Cons – difficult to advance career, it can be very political if you don't know people who will support you and help you move in the right direction.
Advice to Senior Management – promote from within more
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 21:17 PDT
Current Employee – been working at W.W. Grainger full-time for less than a year
Pros – the best part to work with grainger is we get week ends off.
Cons – no cons for this company
No, I would not recommend this company to a friend
2013-01-22 02:15 PST
Former Employee – worked at W.W. Grainger full-time for less than a year
Pros – my Boss was too good
Cons – i dont want to say any thing
Advice to Senior Management – remove high rank Bosses from here
Yes, I would recommend this company to a friend
2012-10-06 09:06 PDT
Former Employee – worked at W.W. Grainger
Pros – It is a MNC company with a good product portfolio & dealer network.
Cons – Company is totally dependent on Vendors & dealers, doesnot have any power.
The employees have been squeezed in making balance.
Advice to Senior Management – Should have a good control & bargaining power, that we can have some power in hand.
2012-04-23 21:44 PDT
Former Employee – worked at W.W. Grainger full-time for more than a year
Pros – Great pay for hourly workers
Great benefits
Some great managers
40 hour workweeks
Cons – Micromanagement at the middle-management level
Always adhering to the LEAN principle, always trying to do more with less
Silly "motivational" meetings every morning
Very hard to make upward or lateral moves in the company
Not-so-up-to-date proprietary sales technology
Advice to Senior Management – Drop the micromanagement and the LEAN stuff, the company & the system flat-out work and has worked for one hundred-something years. other than that. great company to work for.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 14:01 PDT
Current Employee – been working at W.W. Grainger full-time for more than 8 years
Pros – Autonomy, pay, growth , career builder
Cons – too much administrative work to do at night
Advice to Senior Management – development employees and align mentors
Yes, I would recommend this company to a friend
2013-05-01 22:27 PDT
Current Employee – been working at W.W. Grainger full-time for more than 7 years
Pros – Best Industrial Distributor out there.
Customer Loyalty.
Competitive Pay.
Cons – difficult to communicate between functional areas
confusing goal setting process
Advice to Senior Management – They need to understand that our customers do not always see the differences between us and our competitors as distinctly as we do.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-21 08:31 PDT
Current Employee – been working at W.W. Grainger full-time
Pros – Structured Career Path, Reputable company
Cons – Not very flexible when think outside the box to achieve better solutions for customers
Advice to Senior Management – Competition is adapting to provide customers with solutions that can help save time and money too. Value the opinions of those that are in the field..
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-08 19:22 PDT
3 people found this helpful
Current Employee – been working at W.W. Grainger full-time for more than 8 years
Pros – Benefits package, can work remotely.
Cons – Goal expectations---difficult to overcome and make real money. Income is essentially capped with unrealistic goals. Disparity of goal incremental from one employee to the next. Favoritism, good ole boy network for both men and women. Perception is everything, or you'll never get anywhere in this company. Upper management all the same---and that's not a complement. Old School Grainger people (lot of women), leaving or being forced out in droves for the younger, cheaper, straight out of school churn and burns. Lowest pay grade in the industry for compensations and bonuses. For the record, I'm one of the few that have made goal several years in a row, at the expense of my family. Looking to get out.
Advice to Senior Management – Sales people understand that they're a $$$ sign, but at least treat us with some respect. Stop with the micro-managing and the ridiculous goals. Grainger's idea of inclusion and diversity is a joke. Try being white, and over 50. You're losing first rate people for the almighty dollar, and ironically, it will cost you more in the end.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-24 08:06 PDT
1 person found this helpful
Current Employee – been working at W.W. Grainger full-time for more than 7 years
Pros – Home Office, Lap Top, Cell Phone, Great C level Leadership, Profit Sharing
Cons – Mileage reimbursement plan (Runzheimer), Commission Payback possibilities, Not much team interaction. Goal increases year over year are pretty steep. Commission structure has changed 6 times in 7 years. Sales training process is about 3-5 years behind. Annual Achievers program is virtually not attainable unless a large sale falls into your lap. Ability to make 100% sales goal year over year is not easy.
Advice to Senior Management – Get rid of Commission payback structure. Find a commission plan and stick with it. Goal setting needs to be more realistic. Allow for goal adjustments for sellers when contracts are lost that the seller has nothing to do with.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 13:32 PDT
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