W.W. Grainger Reviews

Updated 1 October 2014
Updated 1 October 2014
543 Reviews
3.5
543 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
356 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 129 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 30 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 17 reviews)

  • Middle and upper management was very disappointing (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Associate  in  Fort Worth, TX (US)
    Current Employee - Distribution Center Associate in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for less than a year

    Pros

    Company has excellent benefits. There is no 401K to contribute into. The company supports the retirement plan and overall a person will receive a better plan this way. This year employees received @ 21% of their yearly salary to go towards their retirement.

    Cons

    Inconsistency of processes and advancement promises. I was told one thing during my interview concerning a supervisory career from the process manager; they were impressed about my collegiate accomplishments- this was the reason I took the position as order picker. I was told to learn the process now it's a different story; yes I'm looking to resign.

    Advice to ManagementAdvice

    Be honest with your employees and recruits. Depending on what a person is looking for, I would not recommend this company just because of management inconsistency with career advancement.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Needs to be on undercover boss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    They are a leader in the industry. However pricing is through the roof compared to the competition.

    Cons

    Accounts mangers feel like they are punished for doing good when second half goals come out with outrageous sales goals (22-35% over PY etc...)
    They have also started the process of moving out more skilled AMs and replacing them with lower paid, lower skilled Territory Sales Reps.
    The branch managers do get the resources they need in the branch either.

    Advice to ManagementAdvice

    Go on undercover boss. Take a good hard look at your company from the inside. Not from the "ivory tower" in Chicago.

  3.  

    Been there 2 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Fort Worth, TX (US)
    Current Employee - Territory Sales Representative in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    Ethical company with ethical work practices

    Cons

    Work aholics
    you can go most places and get higher pay

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Representative  in  Denver, CO (US)
    Former Employee - Territory Sales Representative in Denver, CO (US)

    I worked at W.W. Grainger full-time for less than a year

    Pros

    Generous PTO
    Profit Sharing is great!
    Ability to grow within company
    Having many many resources available at all times
    The company genuinely cares about you
    Great co workers and people, the culture is full of employees who are like minded individuals

    Cons

    If you don't live in the Illinois region, there are not too many jobs for you to go other than sales.
    Seems to be a good amount of turnover in the sales area

    Advice to ManagementAdvice

    Keep doing the right things, and treating the emoployees the right way.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Planning Analyst  in  Lake Forest, IL (US)
    Current Employee - Senior Planning Analyst in Lake Forest, IL (US)

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    I believe that the work I do makes a difference. Leadership is open to new ideas; there's tolerance and understanding that trying new ideas sometimes results in mistakes. Leadership seems consistent from what they say to what they do. I feel good about going to work each day.

    Cons

    Typical corporate politics, IT department going through massive change

    Advice to ManagementAdvice

    Share IT strategy with the internal business customers

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Detroit, MI (US)
    Current Employee - Customer Service Associate in Detroit, MI (US)

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    Above average pay, amazing benefits, PST, stock purchases, discounts. PTO is generous and normally easy to schedule. Short term disability benefits are way better than most companies.

    Cons

    It's very hard to advance in the company if you are not looking for a sales job. Management does not always handle office conflict well or in a timely matter. Nor do they know how to accurately staff a department based on workload.

    Advice to ManagementAdvice

    Quit looking at the numbers and start actually listening to the employees doing the work. You do yearly surveys for a reason. Now start acting on the results!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager  in  Baltimore, MD (US)
    Current Employee - Commercial Account Manager in Baltimore, MD (US)

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    Progressive, Dynamic, Aggressive, Strong, Innovative

    Cons

    Distributor, Pricing Structure, Commodity, Competition

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    Fair Hours for the job

    Cons

    Poor Training/ I had no manager

  10.  

    Corporate Done Right

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    The pay its at the top end of competitive. The work is simply defined, and simple. The benefits are unmatched, the retirement program is amazing, and there's plenty of room for upward movement if you're willing to go the extra mile.

    Cons

    Although it's the best one I've ever worked within, it is still a corporate environment. Expect things to seem "unfair" at times. Expect empty lip service. Expect to be told that you aren't just a number, even though you definitely are.

    Advice to ManagementAdvice

    Transparency, transparency, transparency. If you want numbers, say you want numbers. If you don't want input, don't say you do.

  11. 2 people found this helpful  

    Working as a TSR for W.W. Grainger, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Oakland, CA (US)
    Current Employee - Territory Sales Representative in Oakland, CA (US)

    I have been working at W.W. Grainger full-time for less than a year

    Pros

    One of the best training programs in sales, great experience, wonderful benefits (apart from salary), and excellent corporate culture.

    Cons

    Salary is pretty low, no real short-term compensatory benefits, and salary is non-negotiable. Company gears its payout to its employees towards the future and only benefits employees who spend their careers there. Not much room for advancement, moving up is almost too hard and happens very slowly.

    Advice to ManagementAdvice

    Give your employees raises and turnover rates will decrease. Also, make income adjustments for those living in high cost areas (there is no adjustment and salary is not negotiable).

    Recommends
    Positive Outlook
    Approves of CEO

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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