W.W. Grainger

www.grainger.com
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Employee Reviews

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  1.  

    It's okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Associate
    Current Employee - Distribution Center Associate

    I have been working at W.W. Grainger full-time (more than 3 years)

    Pros

    Starting out pay isn't that great, but stick with the company and you will make a good amount. A lot of good benefits.

    Cons

    Terrible yearly raises, very strict rules, and very slow to make any improvements.

    Advice to ManagementAdvice

    Be honest about issues, always make sure your employees are well informed, and offer more training to those who want it.

    Recommends
    Negative Outlook
  2.  

    Good company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    People work really well together

    Cons

    People feel they must be careful what they say in certain leaders

    Advice to ManagementAdvice

    Recognize people for providing their perspective

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Use the experience, look for better pay elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - On Site Service Consultant
    Former Employee - On Site Service Consultant

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    The profit sharing was the only reason I stayed.

    Cons

    Near the end of my career (I left of my own choosing), I had become very disenchanted with Grainger. It truly is a company of haves and have nots. There is a sense of entitlement among middle management and above, it's really truly striking. I worked with numerous account managers and all left within 2-3 years. Its true they will increase your yearly sales goal to something that's completely unattainable and unrealistic. The "good old boy network" is alive and well at Grainger. I had several managers tell me "the days working your way up are gone". You need to be in the same building as a DSM or other district manager to even have a shot at moving up... and then, why would you want to be an account manager if you're most likely going to be gone (or want to leave) in 2-3 years.

    Advice to ManagementAdvice

    Lose the sense of entitlement. Ask shareholders at the annual if they want either A) Employees advanced based off of "networking", OR 2) Employees promoted due to skill and what they've accomplished. Just ask them, see what they say, then do it. The company will be much better off.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Be ready for change....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Government Account Manager
    Former Employee - Government Account Manager

    I worked at W.W. Grainger

    Pros

    Great variety of products to sell

    Cons

    Management and territory assisgment are in a bit of a flux...

    Advice to ManagementAdvice

    Listen more to those in the field....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Management was a mess. It's changed now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - User Experience Research in Chicago, IL (US)
    Former Contractor - User Experience Research in Chicago, IL (US)

    I worked at W.W. Grainger as a contractor (less than a year)

    Pros

    Had smart, good co-workers. Downtown location was convenient.

    Cons

    They were growing fast, and had brought on inexperienced management in UX Research. Dept head was a poor communicator, yet demanding. Bad combo.

    Advice to ManagementAdvice

    Be smarter with your hires! This person was a freelancer for years and years before heading up the dept.

    Doesn't Recommend
    Positive Outlook
  7.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Forest, IL (US)
    Current Employee - Anonymous Employee in Lake Forest, IL (US)

    I have been working at W.W. Grainger

    Pros

    Strong financial performance, strong profit sharing program and competitive base salaries. Great people... Hard working and smart folks.

    Cons

    Politics, hard to navigate if you are new to the company. Archaic systems. work life balance a challenge with so many competing priorities.

    Advice to ManagementAdvice

    Continue to invest in systems to enable growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A Growing industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (more than 5 years)

    Pros

    Great opportunities for advancement. Very focus on developing people for roles of greater responsibility. Safe work environment. Leader in the industry with stable career outlook.

    Cons

    Very focused on Wall St. Perception and shareholder value while loosing sight of employee satisfaction. Cuts in profit sharing, hours for hourly team members and focus on "optimizing" staffing levels has made the work environment more stressful and less fun.

    Advice to ManagementAdvice

    Change is good but too much too quick is hard on morale. Even the strongest teams can only take so much in a short period of time.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I feel I am growing with the company, and have seen so much positive change over the last 4.5 years here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    I am always enabled to work towards and achieve my career goals here.

    Cons

    Growing diverse population, opportunity to improve workforce planning, slow to change (though change for improvement is ALWAYS a focus)

    Advice to ManagementAdvice

    Ensure to take pride in developing & promoting those on your team.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Wilmington, DE (US)
    Former Employee - Account Manager in Wilmington, DE (US)

    I worked at W.W. Grainger full-time (more than a year)

    Pros

    Great support from branch staff & sales team, profit sharing was great if you planned on being there long enough to benefit from. Challenging but fun when you start establishing relationships with your accounts.

    Cons

    coaching from sales manager was non existent, too much time spent documenting activity (by the hour). This is not an effective way to coach, will not make you a better sales consultant. Work / Life balance was a major challenge, expect to work 60+ hrs per week with all of the reports needed.

    Advice to ManagementAdvice

    coach your team, there is a huge difference in coaching vs. micro-managing. When someone asks for help, respond & help them so that they can find success. Sales managers here don't always come with prior sales management experience...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    A company that wants to be their employees #1 choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager in Oakland, CA (US)
    Current Employee - Commercial Account Manager in Oakland, CA (US)

    I have been working at W.W. Grainger full-time (more than a year)

    Pros

    Great salary, supportive of growth, lots of potential to move forward, and a very rewarding job knowing that you're helping to support critical jobs via industrial supplies.

    Cons

    That we are so big and so focused on data to help us better help our customers, we have created a relatively difficult internal system to navigate.

    Advice to ManagementAdvice

    Keep being as transparent and accessible as you have been and focus on simplifying our systems.

    Recommends
    Positive Outlook
    Approves of CEO

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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