Walgreens Reviews

Updated 1 October 2014
Updated 1 October 2014
3,546 Reviews
2.8
3,546 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
1,887 Ratings

Review Highlights

Pros
  • Profit sharing is a nice added bonus, however it isn't like it used to be (in 222 reviews)

  • Good benefits but they were changing these as I was leaving not sure they are still good (in 135 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 91 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 137 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    2.5 years experienced manual Tester at Walgreens

    Former Employee - Manual Tester  in  Chennai
    Former Employee - Manual Tester in Chennai

    I worked at Walgreens full-time for more than a year

    Pros

    Good place to work with .You get exposed to Application Domain- Product Based

    Cons

    Salary Hike can be higher

    Advice to ManagementAdvice

    Salary Hike can be higher

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Able to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    I started with the company as a PT cashier and have been able to work all the way up to an ASM. I've had a strong support system with most of my store managers and mentors.

    Cons

    New restructures have limited the opportunities for new hires and even employees that have been with the company for various durations.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    It wasn't too bad...at first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens for more than a year

    Pros

    Experience
    Certain coworkers
    "Employee discount"
    Nothing else
    Nothing else

    Cons

    Everything else.

    It's a good job if you have no experience an would like to gain some or of you're in college. That's it. My advice: get your experience and get out while you can. This company is going downhill fast. Corporate changes rules almost every week, making it near impossible to keep up with things. You're hired as a part-time employee with the promise that you'll go full-time, but you never do.

    Advice to ManagementAdvice

    If you have to make changes, make them feasible for someone in retail; many of the tasks and rules sound "good" on paper but cannot be applied to real life scenarios. Your employees are not robots and customers are numbers; stop treating them as such.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Walgreens Cashier  in  Milwaukee, WI (US)
    Former Employee - Walgreens Cashier in Milwaukee, WI (US)

    I worked at Walgreens part-time for more than 5 years

    Pros

    Needed the flexibility and money, plus my managerial staff was very accommodating

    Cons

    Had to be a people's person, but during the late night the work environment can get very chaotic

    Advice to ManagementAdvice

    Continue working with your employee

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Implementation Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time

    Pros

    Great Corporate Culture. Great Pay and benefits.

    Cons

    Management tends to play favorites.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great involvment from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  New Smyrna Beach, FL (US)
    Former Employee - Customer Service Associate in New Smyrna Beach, FL (US)

    I worked at Walgreens part-time for less than a year

    Pros

    Management cares about employees like family, good community involvement.

    Cons

    Pay could have been better

    Advice to ManagementAdvice

    Adapt more to changes in the market, especially with what CVS is doing

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Used to be an employee/customer care focused company, but has become only concerned with the bottom line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist  in  Columbia, SC (US)
    Current Employee - Pharmacist in Columbia, SC (US)

    I have been working at Walgreens full-time for more than 10 years

    Pros

    The pay rate, health insurance, and PTO policy are comparable to what is offered by other retail pharmacy employers. The other employees and the customers are the main reason I like working for Walgreens. Everyone works together as a team and management is somewhat supportive.

    Cons

    The number of tasks that have been added to an already stressful job as a pharmacist has become ridiculous. The amount of technician help that is allowed is preposterous in a pharmacy that processes 350+ prescriptions per day, along with giving various immunizations, providing MTM, and making the ridiculous number of annoying patient phone calls. This company has ignored the potential for serious mistakes to be made on a daily basis just for the sake of "the numbers". Walgreens has developed a fast food mentality. More paperwork, redundant phone calls, less support help and added tasks have made it impossible to give good customer service and still feel like a you're doing your job as a healthcare professional.

    Advice to ManagementAdvice

    Listen to your employees. We have been there longer than most of you. There is a very low employee satisfaction. It is not all about money. Without your lower level employees, you will not have a business. We are very aware that the healthcare business has changed drastically , but we cannot continue to work at the pace at which we have been expected.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good Experience for inexperienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Walgreens Service Clerk  in  Houston, TX (US)
    Former Employee - Walgreens Service Clerk in Houston, TX (US)

    I worked at Walgreens part-time for less than a year

    Pros

    Worked with your hours and school, friendly place to work overall

    Cons

    No real cons, just having to work weekends, but that's with any retail job.

    Advice to ManagementAdvice

    Keep doing a good job

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Its turning into Walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Team Lead  in  Delavan Lake, WI (US)
    Former Employee - Shift Team Lead in Delavan Lake, WI (US)

    I worked at Walgreens full-time for more than 3 years

    Pros

    You get to learn a lot about everything that goes on in the company.

    Cons

    Hours keep getting cut, and you are forced to do even more with virtually no resources. People are actively discouraged from taking sick days and vacation time because there are not enough hours to cover anybody's vacancy. If you are sick, no one can cover your shift because everyone is already working the max amount of hours allotted.

    Advice to ManagementAdvice

    Loosen your belt. Stop treating your managers a dollar sign, and treat them as people. The customers are not the ONLY people who have rights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Made great money, but wouldn't recommend working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RXM  in  Jacksonville, FL (US)
    Former Employee - RXM in Jacksonville, FL (US)

    I worked at Walgreens full-time for more than 8 years

    Pros

    The computer system was state-of-the-art, and the services provided were first of their kind when I started working there. Salary and bonuses were great also.

    Cons

    The upper management seemed disconnected with team staff in that store-level problems were sometimes ignored by supervisors. A general turn from patient-centered goals to numbers/dollars-centered goals left staff and customers feeling resentful.

    Advice to ManagementAdvice

    Pharmacy providers should be consistent throughout a company, and their focus should be primarily on patient-care.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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