Washington Mutual
3.1 of 5 337 reviews
www.wamu.com Seattle, WA 5000+ Employees

Washington Mutual Reviews

Updated Mar 17, 2014

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3.1 337 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
337 Employee Reviews
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Review Highlights

Pros:
  • "Good work/life balance, employees treated fairly, good company values, nice culture"
    in 39 reviews
  • "They offered great benefits and good supports for the families of employees"
    in 14 reviews
Cons:
  • "Senior management was a mixed bag; lack of accountability at the highest levels"
    in 35 reviews
  • "Upper management pushes some questionable growth numbers"
    in 15 reviews
  • Show more review highlights

Reviews

  • No Opinion of CEO

 

It was good while it lasted

QA Analyst (Former Employee)
Pleasanton, CA (US)

I worked at Washington Mutual full-time for more than 5 years

ProsIt was a nice work environment, coworkers were great.

Constoo much red tape and hard to get point across

Advice to Senior Managementlisten more to your reports.

No, I would not recommend this company to a friend

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Company Review

Associate General Counsel (Current Employee)
Seattle, WA (US)

I have been working at Washington Mutual full-time for more than 8 years

ProsGreat people, great benefits, great job.

ConsExtremely poor executive management who destroyed the Bank.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Lack of Leadership at all levels.

Human Resources Business Partner (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than a year

ProsGenerally a fair working environment.

ConsLack of integrity at the leadership levels.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good people hurt by bad decisions

Senior Financial Analyst (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 10 years

ProsI was in a great group that drove enterprise finance support for the company. We had a lot of synergy and were recognized as subject matter experts in our roles. My manager was demanding but also collaborative and supportive.

ConsShame that so many good people who worked hard were impacted by such a short-sighted risk management strategy.

No, I would not recommend this company to a friend

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Teller

Anonymous Employee (Current Employee)

I have been working at Washington Mutual

ProsGood Working Conditions, Friendly Atmosphere

ConsRenumeration is not that great, Work Life Balance is Poor

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great bank and opportunity, depending on your position

Recruiting Assistant (Current Employee)
Santa Rosa, CA (US)

I have been working at Washington Mutual full-time for more than 3 years

ProsFocus on work-life balance
Young company, with most employees in the 18-45 age range
Good benefits
Frequent 1:1 meetings with management
Lots of communication

ConsPerformance reviews and expectations not in line with those advertized.
Performance reviews were changed so that the vast majority of employees received a "3" out of 5, which meant doing your job well, but not enough for even a cost of living raise.
Salaries for employees varied widely and sometimes had jumps of up to 50% of base salaries.
Salaries are not in line with corporate standards for areas with higher cost of living.
Frequent micromanagement
No margin for any error, which was, of course impossible, even 97% was not good enough.

No, I would not recommend this company to a friend

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A rewarding experience

Senior Database Administrator (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 5 years

ProsCareer development
Training opportunities
Fair Recognition and Rewards

ConsOnce you are good in a field they were not encouraging or supportive of switching. Techies were discouraged from going into management for example.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Washington Mutual

Teller (Former Employee)
Atlanta, GA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsI managed to get along with my bosses and my coworkers. I did like the benefits and all the employee discounts available.

ConsI hated the fact that as a teller you had to stand up. Our stations were setup like a cell phone store but worse because there was an area for the customers to look around on the screen as you processed their transactions. This was invasive and uncomfortable for the employee. Now that I think about it, this was dangerous given that anyone could come in and easily physically assault us since it was a bank after all. I felt like WAMU did not care about our safety. My legs would hurt after a long day of standing up.

Advice to Senior ManagementGet your employees some chairs!! And put them behind a bullet proof window please!!!

No, I would not recommend this company to a friend

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It's about leadership

VIce President (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 10 years

ProsThe vision was exciting at first and I was proud to be a part of WaMu. I was able to do some of my best work, with some very creative and bright people.

ConsLeadership--and by that I mean the C suite--got caught up in ego gratification and hubris. For the three to four years before the company went under it was all about the numbers.

Advice to Senior ManagementLearn from your mistakes and surround yourself with people who tell you the truth ... and then resist the urge to run them off if you don't like what you're hearing.

No, I would not recommend this company to a friend

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Great company that went under.

Senior Teller (Former Employee)
Visalia, CA (US)

I worked at Washington Mutual full-time for more than 5 years

ProsGreat compensation compared to larger banks.

ConsUnfortunately it went under however was saved by JP Morgan Chase.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Washington Mutual reviews and ratings - including employee satisfaction and approval ratings for Washington Mutual CEO James Dimon . All 337 reviews are posted anonymously by Washington Mutual employees.