Wendy's Reviews

Updated 20 October 2014
Updated 20 October 2014
655 Reviews
3.1
655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wendy's President and Chief Executive Officer Emil Brolick
Emil Brolick
184 Ratings

Review Highlights

Pros
  • A fast paced working environment, get to meet people your age (in 27 reviews)

  • Flexible hours- they worked with my high school and college schedule (in 27 reviews)


Cons
  • The worst part is the fact that you're making minimum wage for all of the stuff you put up with (in 41 reviews)

  • The cons to working at Wendy's is that it's hot in the back and it is usually for long hours (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fast Food Cashier in Davenport, FL (US)
    Current Employee - Fast Food Cashier in Davenport, FL (US)

    I have been working at Wendy's full-time (more than an year)

    Pros

    I was excited to see on your website that you feature employees talking about how great it is to work for your company. These days so many people seem to hate where they work for one reason or another. It's wonderful to see that your employees are proud to talk about how much they love their jobs."

    Cons

    Listen to every member. The extent to which you genuinely hear others will increase confidence, acceptance, and success. Problems are more easily solved when people keep an open mind and listen to others' perspectives. Listening carefully to others also helps us understand and appreciate how group members feel and think.

    Advice to ManagementAdvice

    If you are not absolutely clear and provide the clarity needed for all to understand, you will have a confused team. They will not truly understand the mission, vision, and goals. Confusion turns into anxiety, which then turns into fear. Your team clearly needs to know what is expected of them, the value of their strengths, and the actions you will take to achieve the objective. With the information you will learn throughout this course, you will be able to confidently implement the necessary actions for the team to achieve the objectives and goals.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    I increased my knowlegde on working a great profit and losses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager Fast Food in Durham, NC (US)
    Current Employee - Assistant Manager Fast Food in Durham, NC (US)

    I have been working at Wendy's full-time (more than 10 years)

    Pros

    Meeting new people and simply having conversations with customers.

    Cons

    Crew members calling out every week consistantly.

    Advice to ManagementAdvice

    When carrying out disciple, follow thru on what is expected.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Riverview, FL (US)
    Current Employee - Restaurant Manager in Riverview, FL (US)

    I have been working at Wendy's full-time (more than 3 years)

    Pros

    A good environment to work in.

    Cons

    Dealing with customers all day every day.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    customer service/dining room/cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Room in Jacksonville, IL (US)
    Current Employee - Dining Room in Jacksonville, IL (US)

    I have been working at Wendy's part-time (less than an year)

    Pros

    if you work hard it will cover up what you lack in skills.

    Cons

    started cashier-bad move on my part I moved. dining room attendant drive thru runner

    Advice to ManagementAdvice

    front line workers swears in front of customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Pretty cool job for teenager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safety Marshall in Frisco, TX (US)
    Former Employee - Safety Marshall in Frisco, TX (US)

    I worked at Wendy's full-time (more than an year)

    Pros

    environment was good, we always had fun. management was great

    Cons

    pay is minimum wage which is fair for a fast food place, we have soooo much work to do for very little pay

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Pittsburgh, PA (US)
    Current Employee - Anonymous in Pittsburgh, PA (US)

    I have been working at Wendy's full-time (more than an year)

    Pros

    There is a lot of room for upward mobility, and the company truly wants to promote people from within.

    Cons

    Long hours at the management level and above.

    Approves of CEO
  8.  

    First job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Wendy's

    Pros

    Opportunity for employment and helping customers

    Cons

    Dealing with problems concerning either the team or the customers

    Advice to ManagementAdvice

    Listen, train well, and pay attention to what matters most

  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Philadelphia, PA (US)
    Former Employee - Cashier in Philadelphia, PA (US)

    I worked at Wendy's part-time (more than an year)

    Pros

    Friendly environment. Enjoyed working with my co-workers and manager.

    Cons

    Pay, it was just above minimum wage. Long hours of constantly standing.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Alberta, AL (US)
    Former Employee - General Manager in Alberta, AL (US)

    I worked at Wendy's full-time (more than 3 years)

    Pros

    Decent company to work for.

    Cons

    Promotions hard to advance if no room above you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I like working at Wendy's, but some things could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Kent, OH (US)
    Current Employee - Crew Member in Kent, OH (US)

    I have been working at Wendy's part-time (more than an year)

    Pros

    Nice Crew, Good managers, nice setting. After working there for a year, it's almost like a big family. Everyone respects one another and even though it's just minimum wage, it's a decent job.

    Cons

    cranky customers. The worst part about the job is when you get people coming inside complaining about their sandwiches or their orders being wrong. If they would simply speak up and talk clearly to cashiers, mistakes would rarely be made.

    Advice to ManagementAdvice

    Food quality, crew friendliness, and customer satisfaction would all improve if management would not focus so much on getting orders thrown in bags and out the window as fast as Lightning McQueen and focused more on getting orders right, quality, and the customer's satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO

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