Wendy's
2.9 of 5 476 reviews
www.wendys.com Dublin, OH 5000+ Employees

Wendy's Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

2.9 476 reviews

                             

68% Approve of the CEO

Wendy's President and Chief Executive Officer Emil Brolick

Emil Brolick

(119 ratings)

47% of employees recommend this company to a friend
476 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Nice managers, fast paced environment, decent salary"
    in 22 reviews
  • "Working at Wendy's provides a flexible schedule and a great kick start to you work life"
    in 19 reviews
Cons:
  • "don't pay you anything, been there for a year and still making minimum wage"
    in 25 reviews
  • "Long hours just like the rest of the food business"
    in 23 reviews
  • Show more review highlights

Reviews

 

Corporate office is a great place to work

Anonymous Employee (Current Employee)

I have been working at Wendy's

ProsThe company culture here, which permeates from the top down, is excellent. Great communication between business units. Able to maintain a very good work-life balance.

ConsThe performance review process needs to be modified. Too few boxes to slot people into, which makes it difficult for managers to explain why someone was ranked where they were.

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It's a great work environment. You have to deal with some rough customers, but they're few and far between.

Crew Member (Current Employee)
Murfreesboro, TN (US)

I have been working at Wendy's part-time for more than a year

ProsFlexible hours
raise every year or earlier upon manager preference
easy tasks
promotions
training only takes a week or less
there's always something to do
great co-workers
great atmosphere
good fair manager

ConsYou start at minimum wage, but you will get raises. You will probably have some difficult customers that you will have to deal with. Your hours are subject to change, but just talk about your schedule with the managers and they will do their best to work with your schedule. Other than that it is a great job.

Advice to Senior ManagementMy managers have always worked with my schedule and been extremely nice to me, so I guess I have no advice for them as they are already doing a great job!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Publicly traded Fast Food Company

Director of Operations (Current Employee)
Dublin, OH (US)

I have been working at Wendy's full-time for more than 10 years

ProsHas the potential to be a great company with the right leadership in place.

ConsAll about increasing EBITDA to hit the numbers given to the Street. Saw 3 major system reorganizations over 10 years.

Advice to Senior ManagementGo back to your cultural roots of Dave Thomas

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Thought I would retire here, until the company announced a mass sell-off to franchisees.

Administrative Assistant (Former Employee)

I worked at Wendy's full-time for more than 10 years

ProsGood work-life balance, flexible about time off. Casual office environment. Salary was competitive. Lots of opportunity for advancement unless you are office staff, or your market is sold to a franchisee.

ConsThey talk a lot about being ethical and about what a "family" they are, then they will turn around and sell you to a franchisee and never look back. Once you have worked for the company, you don't want to work for a franchisee. High deductible health plan is terrible. Office staff has no opportunities for advancement and is generally under-appreciated.

No, I would not recommend this company to a friend

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Best Fast Food job for management

General Manager (Current Employee)

I have been working at Wendy's full-time for more than 10 years

ProsGood people, Great food, Flexible schedule

ConsLong hours just like the rest of the food business

– I'm optimistic about the outlook for this company

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Enjoyable

Crew Member (Former Employee)
Edinboro, PA (US)

I worked at Wendy's part-time for more than 5 years

ProsYou gain experience at every position if you are motivated and want to learn; making friends.

ConsSalary, obviously. Dealing with unsatisfied or difficult customers.

Advice to Senior ManagementShare the profit and give more raises based on seniority.

Yes, I would recommend this company to a friend

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Good First Job

Crew Member (Former Employee)

I worked at Wendy's part-time for more than 3 years

ProsGood interaction with the customer service industry. Overall, good first job to hold. Learn many aspects of customer control. Learn to deal with many different types of people throughout a daily basis. Money counting is an important aspect of job and helpful in everyday life.

ConsGood culture if you can handle working on a team of employees. Can be difficult to deal with customers at times.

Advice to Senior ManagementOverall, keep on doing the same things.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great place

Fast Food Cashier (Current Employee)
Detroit, MI (US)

I have been working at Wendy's part-time for less than a year

ProsGreat place to work. My colleagues were fun to work with and it was overall a great company to work with.

ConsSometimes you have tricky customers who are difficult to work with. Sometimes it is hard to get time off from your regular schedule.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Wendys

Crew Member, Shift Manager (Former Employee)
Oklahoma City, OK (US)

I worked at Wendy's full-time for more than 3 years

ProsI appreciated the ability to have flexible scheduling

ConsUnimpressed with ability to move forward in company

Advice to Senior ManagementMore promotions are necessary

No, I would not recommend this company to a friend

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Must be willing to roll your sleeves up.

Crew Member (Former Employee)
Pittsburgh, PA (US)

I worked at Wendy's part-time for less than a year

ProsDuring my time it helped refine my work ethic and customer relations skills.

ConsYou start off with low pay level. The hours you work will all be tough hours. If you are looking for a slow paced environment, this is not the place.

Advice to Senior ManagementI think a better rapport with the employees can go a long way in ensuring a high work ethic.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Wendy's reviews and ratings - including employee satisfaction and approval ratings for Wendy's CEO Emil Brolick. All 476 reviews are posted anonymously by Wendy's employees.