Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated 9 December 2014
Updated 9 December 2014
661 Reviews
2.8
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
286 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 87 reviews)

  • Work life balance - is great as long as you get what you need done (in 26 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 31 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Amazing organization with great leadership on all levels. Ability to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX (US)
    Current Employee - General Manager in Houston, TX (US)

    I have been working at Williams-Sonoma full-time

    Pros

    Williams-Sonoma has been nothing but a great experience for myself. From challenging me to be a better leader in my business to giving me the ability to make decisions in my space that I need. Within the WSI brand family there are many different promotion opportunities. The organization believes in their people and putting the people in the right places. Cross branding employees is extremely important to leverage the high-caliber talent within the company. I would personally recommend William Sonoma to anyone looking to eagerly grow with an organization. Leadership on every level from the district manager, regional vice president's, Director of stores , president and CEO they are all extremely engaged and the everyday practice of the stores. They are "hands on" and focused on making WSI a better place for both internal and external customer.

    Cons

    The technology could definitely use an update. I would like to see the organization spend the money updating stores scheduling system as well as register system to maximize the profitability and increasing the ability to engage the customers better. Within a world of leading technology as a retailer of high-end goods we should be a little bit more in sync with technology. Retail is always a high demand job so they're always challenges but staying positive and working through your people are always the answer.

    Advice to ManagementAdvice

    Continue what you're doing associate opinion surveys are great and we appreciate you using the outcome of those surveys to better the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Too much politics with no recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in San Francisco, CA (US)
    Former Employee - Product Manager in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 3 years)

    Pros

    Work life balance - is great as long as you get what you need done.
    Discount - not only with discount, but sample sales are nice, sometimes they have special extra discounts during the holidays
    People - the people is what makes it worth coming to work
    Open environment - it's not all cubed up

    Cons

    Too many cooks - you want IT to go run with projects, but yet CEO is too hands on with projects and always want changes.
    Benefits and pay - way too low, with the long commute, only work life makes it worth it. Everyone is super underpaid, especially being in IT.
    Lack of growth - having 360 feedback is all BS because the people who suck up to higher ups will always move up and get promoted, where the people who work hard, have great business relationships get nothing
    Too much red tape - sometimes we'll work on projects and next thing you know, we either stop, or there are major changes
    Indecisive - People can't make up their minds what they want in a project, and often times takes too long to figure it out
    Not IT driven - it's all business driven and whatever IT's input is with projects, it generally gets trumped by business

    Advice to ManagementAdvice

    Recognize the people who work on projects, stop focusing on negatives, but the positive, move people up the ladder for growth and pay people better. OR just have even work remotely because the pay is unjustifiable.

    You have this huge 'DREAM' theme, but it doesn't mean anything if executives don't follow it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Williams-Sonoma

    Pros

    You get paid every week and you get a yearly bonus check.

    Cons

    It's a warehouse it gets hot.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Working for Williams-Sonoma I was a material Handler it include the daily requisition of making sure all materials .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Washington, DC (US)
    Former Employee - Operations Manager in Washington, DC (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    It's a very good job to have and to work for very friendly and very good pay.

    Cons

    My job was only temp.

    Advice to ManagementAdvice

    Work hard and you will enjoy the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    Former Employee - Cashier in Chicago, IL (US)
    Former Employee - Cashier in Chicago, IL (US)

    I worked at Williams-Sonoma part-time (more than 3 years)

    Pros

    Friendly staff, great management, great products. A very fun place to work. Provides great service to customers

    Cons

    Pay is fairly little compared to other retail jobs. Long hours and working weekends gets tiring.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Oak Brook, IL (US)
    Former Employee - Sales Associate in Oak Brook, IL (US)

    I worked at Williams-Sonoma full-time (more than 8 years)

    Pros

    great staff, fun environment, good customers

    Cons

    no promotion within, favortism, bad bay

    Advice to ManagementAdvice

    promote within based on performance, hr do your job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Great brands and products so the discount is worthwhile. Good associates. Women in upper management and not just young talent.

    Cons

    There is a disconnect between associates and upper management. High turnover.

    No opinion of CEO
  9.  

    Good place for dedicated teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader in San Francisco, CA (US)
    Current Employee - Store Leader in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time (more than 10 years)

    Pros

    Strong heritage culture, and customers are very appreciated and valued. The culinary culture is rich, and management wants people to succeed.

    Cons

    We work hard, and always ask people to improve

    Advice to ManagementAdvice

    We could use more diversity and inclusion

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Companay Need to Honor their Offers to Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    A wide variety of Interesting products

    Cons

    Customers get angry because they are agressive with offers, but then renigs on them after the customer purchases

    Advice to ManagementAdvice

    Always act honorably with your customer, as well as your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Nice place to hang out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Warehouse Architect in San Francisco, CA (US)
    Former Employee - Data Warehouse Architect in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    Company discount, low pressure, friendly people, honest and straightforward management, tangible consistent goals and results, family- and community friendly culture

    Cons

    Like most retailers, little budget for great technology investment, except for store operations. Lots of old-times with little innovation, much to risk-averse. Average pay and benefits.

    Advice to ManagementAdvice

    Continued the consistent growth and results with time-honored brands and marketing. Exploit technology and be innovative to cut costs/extend margins/become more efficient

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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