Williams-Sonoma Reviews

Updated 29 March 2015
181 reviews filtered by
  • San Francisco, CA Area
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3.3
181 Reviews
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
76 Ratings

181 Employee Reviews

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  1. Helpful (1)

    Get to work in a fun environment for a great brand that sells high quality product. Focus on teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Planner in San Francisco, CA (US)
    Current Employee - Inventory Planner in San Francisco, CA (US)

    I have been working at Williams-Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people I work with. Proud of the brand. Beautiful stores, product, and marketing.

    Cons

    Systems, efficiencies around process, calender, salary.

    Advice to Management

    Make salaries more competitive to attract top talent. Push for more training, development, and promotions.

  2. Pleasant work environment, friendly coworkers, hard working people that have appreciate a work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Coordinator in San Francisco, CA (US)
    Former Employee - Visual Coordinator in San Francisco, CA (US)

    I worked at Williams-Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great exposure to upper level management even at a lower level. Very close knit company.

    Cons

    Retail level pay at corporate and slow to move up even when with the company for a long period of time.

    Advice to Management

    Reward those who work hard and they'll be more willing to stay longer!

  3. It's good for a large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Employee in San Francisco, CA (US)
    Former Employee - IT Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discount
    Pretty stress-free
    Amazingly stays pretty current on technology

    Cons

    Slow
    The quality of some of the tech staff is below-average

    Advice to Management

    None, just sell those goods

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  5. It's a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA (US)
    Current Employee - Warehouse Merchandise Processor in Brisbane, CA (US)

    I have been working at Williams-Sonoma

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and nice perks.

    Cons

    The point system is a big mistake

    Advice to Management

    Get rid of the point system

  6. Helpful (6)

    Would not recommend working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Merchandise Coordinator in San Francisco, CA (US)
    Former Contractor - Merchandise Coordinator in San Francisco, CA (US)

    I worked at Williams-Sonoma as a contractor (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Talented people and reputable brand.

    Cons

    Company culture has really gone down hill. Managers do not treat lower-level employees well. There are many bad stories going around.

    Advice to Management

    Focus on improving the work environment. Too many employees are stressed out and not treated well by managers. Williams-Sonoma is an amazing brand, but you're developing a reputation as bad company to work for.

  7. Helpful (1)

    More and more like Wall Street every year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Headquarters in San Francisco, CA (US)
    Former Employee - Corporate Headquarters in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice location. Good discount benefits. Decent benefits (health, etc.)

    Cons

    Poor pay. Greedy top management. Takes total advantage of underpaid employees. The typical, very modestly/poorly paid employees taking on more work because they do not back fill vacated positions; but no additional compensation for those left doing all the extra work. (I am talking about in the Corporate offices.). Career advancement only if you are a selfless, young, attractive, blonde woman who doesn't mind working 12 hours a day. No recognition for extra work, special projects, etc. (it really helps to look like Laura Alber!)

    Advice to Management

    Spread the wealth. You keep professing the need for "cost cutting" on the backs of employees that already can barely afford to live in the Bay Area; yet upper management and Laura Alber rake in millions in bonuses per year.

  8. Helpful (1)

    Human Resource Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Representative in San Francisco, CA (US)
    Former Employee - Human Resources Representative in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great employee discount. Office is in a wonderful location.

    Cons

    Not much internal support for new associates. The pay compared to comparable companies is significantly lower.

  9. Helpful (14)

    Terrible culture at HQ.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Designer in San Francisco, CA (US)
    Former Intern - Designer in San Francisco, CA (US)

    I worked at Williams-Sonoma as an intern (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of baked goods around from Gracious coworkers and sometimes the test kitchen would hold small tastings.

    Amazing view of the Bay and Alcatraz from the top floor of the building.

    Cons

    No focus on culture from leadership.

    Constant indecisiveness all the way up to the end of the production cycle, causing lots of spin and higher than average late nights on Janet Haye's whim.

    Frantic work environment.

    The feeling that your job isn't to have any new ideas.

    The feeling of having to come in early and stay late just to do your job each day.

    Working from home was frowned upon, and a battle to get the privilege. A real lack of flexibility.

    You don't have a voice if you're not senior level.

    If you do bring something up to management, there's a lot of red tape to go through and you're left with no real outcome, except "maybe someday".

    Old fashioned authoritative structure. No one is approachable.

    I didn't know how bad the culture really was until I left.

  10. Control Buyer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Buyer in San Francisco, CA (US)
    Former Employee - Control Buyer in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The experience and discount are amazing. It's a great place to climb the corporate ladder.

    Cons

    The culture has changed since Howard passed away. Finding the right supervisor is the key to advancement. Easy to burn out if you let yourself.

  11. Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Distribution Intern in San Francisco, CA (US)
    Former Intern - Distribution Intern in San Francisco, CA (US)

    I worked at Williams-Sonoma as an intern (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great experience working at the store and learning about the corporate life. Lots of meetings and it is very frantic work environment. Beautiful office and flag ship store is amazing to work at.

    Cons

    Pay was low
    Department was not prepared to have an intern so not much for me to do. (Though other interns were more active some were hired on immediately)

    Advice to Management

    Create a more structured internship program that can be applied throughout the company and make it more unified. Overall great program.

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