Xerox

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Xerox Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.6 1,583 reviews

29% Approve of the CEO

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns

(851 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros(in 97 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO(in 53 reviews)


Cons
  • No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE(in 100 reviews)

  • Most upper management have received salary increase over the last 6 years but staff has not(in 64 reviews)

1,583 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Spinning my wheels

    Client Associate (Current Employee)

    ProsThose on the lower rungs tend to work together and help each other get their jobs done.
    2 weeks vacation and numerous days off within the first year.

    ConsNo raises. Told the only way we'll get more money is "to do more." Yet, they will overhire(at more pay than you) if they think they need somebody. With an attitude like that, how can you take on more responsibility?
    Favoritism seems rampant.

    Advice to Senior ManagementStart working with people you manage. When you sit in your offices all day in meetings, how do you know what's going on out there? We know, so ask us. You might actually learn something.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It allowed me growth opportunities.

    Team Leader (Former Employee) Rosemont, IL (US)

    ProsBenefits were fair. The people were friendly.

    ConsBad choices of management. Lacks training.

    Advice to Senior ManagementTrain your managers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Review of old ACS sector, not traditional Xerox. If you are looking to move up quickly and not as concerned about pay.

    Systems Development Manager (Current Employee) Vancouver, WA (US)

    ProsThere are a lot of opportunities to move up in the company for those that are hard working and capable.

    ConsOld ACS division. It's an outsourcing company so there is a lot of offshoring and low budgets.

    Advice to Senior ManagementDecisions need to be vetted with lower managers instead of made without full insight.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Two year xerox associate/account manager

    Sales Executive (Current Employee)

    ProsDepending on what agency you work for this can be variable but my agency and agent owner are great. We get great support - in terms of longevity things are drastically changing in the print industry. The business is different every year with technology advances and paperless and scan functions, may be obsolete soon enough.

    ConsFuture outlook - shaky for the industry in general
    Tons of competition make sales very difficult even when you've identified opportunity
    Must be self motivated and hard to keep up since the commissions are so small considering the amount of work

    Advice to Senior ManagementCut some support staff and amp up salaries and commission percentages for better reps, this way we can afford to stay

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    One of Choice

    Anonymous Employee (Current Employee)

    ProsHigh Basic Salary
    Work Balance
    Near malls
    n/a
    n/a

    ConsLow Allowance
    Health card not good
    n/a
    n/a
    n/a

    Advice to Senior ManagementNeed to evaluate benefits.

     

    Meh

    Anonymous Employee (Former Employee)

    ProsDecent pay, ample opportunity for theoretical bonuses.

    ConsStressful work, outdated technology, seemingly inept technical staff.

    Advice to Senior ManagementGet with the times.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    Challenge

    Account Manager (Current Employee) Regina, SK (Canada)

    Prosgreat training, proven sales practice

    Conscould be sometimes rough, but thats what sales is all about.

    Advice to Senior Managementgreat management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Corporate image, no culture, high volume busy work for far below market pay, poor benefits

    Anonymous Employee (Former Employee)

    ProsLots of great people to work with -- if you need a workplace that allows you to exercise your social muscles then this is the place to be.

    ConsPoor pay, poor benefits, no work life balance or respect for people's personal lives outside of the office

    Advice to Senior ManagementBe up front and honest about the true demands of the position. Don't hire in people who are truly looking for a good, long term opportunity just so you can make your numbers and look good to those above you. Give people a break....literally. It will prevent them from burnout of all kinds.

    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    My first 9 years were good but the rest were not. Part was due to the economy and part to the idiot sales force.

    Anonymous Employee (Former Employee)

    ProsExcellent benefits in the beginning.

    ConsNo compassion from higher management

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Wonderful

    Customer Service Representative (Former Employee) Lisbon (Portugal)

    ProsLovely Environment and very easygoing management

    Conslack of communication between certain departments

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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