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Xerox
2.7 of 5 751 reviews
www.xerox.com Norwalk, CT 5000+ Employees

Xerox Reviews

Updated Jun 18, 2013
All Employees Current Employees Only

2.7 750 reviews

                             

28% Approve of the CEO

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns

(395 ratings)

34% of employees recommend this company to a friend
749 Employee Reviews
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IT Consultant - Xerox Outsourcing

IT Consultant (Current Employee)
Southfield, MI (US)

I have been working at Xerox full-time for more than 7 years

ProsWork life balance is great. Management is very understanding of family life issues. They pay $4000 per year for education.

ConsBenefits, raises are a joke. Upward mobility only if you are on someone's good side, not based off your abilities.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not the dynamic company it used to be

Anonymous Employee (Current Employee)

I have been working at Xerox full-time for more than 10 years

ProsRecognized Fortune 500 company. Technology products are the best in the industry

ConsDue to the continuing downsizing of employees across the board, it is hard to do the core responsibilities of the job you were hired to do. Basically employees have to do the work of 4-5 employees (the ones who are no longer there). Low morale due to constant IVIF's. The only employees who make money or get raises are the executives (VP's and above). Really sad as it was a great place to work.

Advice to Senior ManagementStop working remaining employees to death due to constant laying people off. Try reducing senior level positions, and perhaps not taking bonuses while you laying off employees. Grow revenues by selling product, vs using reduced SAG to impact revenue

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unaccountable Management

Finance (Current Employee)

I have been working at Xerox full-time for more than 10 years

ProsSomewhat flexible work schedule, ability to work from home, minimal travel requirements. Have some benefits that can help first-time home buyers.

ConsManagement has absolutely no accountability for their results. Very top-down driven, and due to no changes at the upper and middle management levels, no innovation is the result. Benefits continue to decline.

Advice to Senior ManagementNeed to get fresh blood and fresh ideas, obviously having the same people in upper and middle management has not worked so far.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Time to move on

Anonymous Employee (Current Employee)

I have been working at Xerox full-time for more than 10 years

ProsGreat people, great products, great customers

ConsLost culture, low morale not competitive salaries

No, I would not recommend this company to a friend

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Great work/life balance .......Great co-workers

Operations Manager (Current Employee)
Rochester, NY (US)

I have been working at Xerox full-time for more than 10 years

ProsValue a strong work/life balance, pay is very competetive for the area although that is slowly changes with no raises for years, managers treat you fairly and truly seem to want to help you, or put you in a position, to succeed.

ConsLayoffs occuring all of the time. Numbers of each layoff are kept low to avoid reporting, but a constant. I see different groups hit a couple of time a month. No job security and, as with the rest of the US business, instead of sharing success with the employees, leaders and deep-pocketed investors are the only ones rewarded

Advice to Senior ManagementStart realizing - as most companies did back in the 50's, 60's, 70's and early 80's, that long term success is dependent on sharing prosperity and rewarding employees instead of treating them as nothing more than a line on the balance sheet.

Yes, I would recommend this company to a friend

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Organized Chaos

Tier I - Computer Support (Current Employee)
Cheshire, CT (US)

I have been working at Xerox full-time for more than a year

ProsCoworkers have a wealth of knowledge, Competitive Salary, Decent Training before putting you on the phone.

ConsNo chance for upward mobility. Corporate Culture is damaged. Lots of Racism/Bigotry. Company insists on keeping staff who are damaging the company, and will let good staff go. Company runs afoul of labor laws including Title VII and CT laws. The management plays favoritism with staff, certain staff will continuously get bonuses while other top performing staff get nothing, or gets written up.

Advice to Senior ManagementActually do performance reviews instead of giving all the employees the same grade and comments.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great work life balance at the cost of compensation and growth

Anonymous Employee (Former Employee)
Norwalk, CT (US)

I worked at Xerox full-time for more than a year

ProsGood work life balance and nice people

ConsLimited growth opportunities. Merit increases are almost non-existent and a promotion is accompanied with minimal salary raise. Bonus only for top management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great training, decent floor support; poor client. High turnover rate.

Technical Support Representative (Former Employee)
El Paso, TX (US)

I worked at Xerox full-time for less than a year

ProsCompany atmosphere on behalf of xerox was positive. Training was well done; trainers were very supportive and kept employees well informed. Tech Support Reps are open and willing to help you as well. Floor walkers were integral.

ConsSprint was not forthcoming about towers down to customers; created some difficult calls. Some supervisors are unwilling to do their job and have foul language, but the floorwalkers are great replacements.

Yes, I would recommend this company to a friend

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Great training opportunities

Senior Engineer (Current Employee)
Santa Ana, CA (US)

I have been working at Xerox full-time for more than 8 years

ProsGreat team to work for

ConsNo raises and terrible healthcare

Yes, I would recommend this company to a friend

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Good experience

Summer (Current Employee)

I have been working at Xerox part-time

Prosworking with experts in the field

Consbed weather, snows in winter

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