Yelp

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Yelp Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.5 195 reviews

89% Approve of the CEO

Yelp Co-Founder & CEO Jeremy Stoppelman

Jeremy Stoppelman

(144 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Fun office culture with free food, offsite activities, young employees(in 25 reviews)

  • free food and drinks, beer, very young laid back culture(in 10 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok(in 15 reviews)

  • There tends to not be the best work/life balance(in 6 reviews)

195 Employee Reviews
Relevance Date Rating
in
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    Great beginner company for corporate minded individuals

    Junior Account Executive (Former Employee) Scottsdale, AZ (US)

    ProsThey have amazing perks(free food, happy hour on friday, offsite team outings, give-a-ways, commission checks), The people who run the company really care about their employees happiness and success. They always work with you in trying to get you to that next level, and you're always very aware of where you stand.

    ConsBeing an advertising salesman/woman. The day to day grind of cold calling prospective clients is taxing on anyone who has a conscience.

    Advice to Senior ManagementBe very clear it's a cold-calling job. Give people relocating across the country more money to do so. Get the training process down a little bit better

    Yes, I would recommend this company to a friend

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    Great Opportunity

    Account Executive (Current Employee) Phoenix, AZ (US)

    ProsUncapped income, competitive base salary, great culture! Growth is crazy fast and there are always opportunities for movement within the company!

    ConsThe demographic is mostly young.. if you are over 25 you will feel old.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Experience and Growth

    Account Executive (Former Employee) Scottsdale, AZ (US)

    ProsBuild an understanding of business and advertising in a fast paced environment with excellent training for growth.

    ConsLearn to handle difficult conversations with business owners and you'll be ok.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Comp & Benefits
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    Great place to work

    Anonymous Employee (Current Employee)

    ProsCulture, Benefits, environment. You can't ask for more.

    ConsIt is still a very difficult job, but that's not necessarily a con.

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    Fantastic people, fantastic company

    Account Executive (Former Employee) San Francisco, CA (US)

    ProsThere are a ton of young, high energy people in one place, working towards one thing, making sales. The free food is cool. The co-workers and bosses are the best. Bosses will work with you to get you to the level you want to be at. Co-workers will become great friends, the culture is fun and upbeat, and there is a great training program in place. There is plenty of room to move up.

    ConsThere is a very conservative policy regarding the conference rooms

    Advice to Senior ManagementNothing. The people running the show are the best

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Amazing place to work if you excel in sales

    Elite Account Executive (Current Employee) San Francisco, CA (US)

    Pros- You can make a lot of money if you put in some time and excel at the job
    - Yelp pays for food and offsite parties
    - selling ads to business owners is REALLY easy
    - As much time off as you want if you are a high producer
    - flexible hours
    - Most managers and directors are awesome

    Cons- if you are not great at sales you wont make much money
    - company culture has gone way down since I started. The company is focusing on hiring aggressively and less on keeping current employees happy
    - Hiring very young managers. Most right out of college and only a year on the job
    - account managers are very poorly trained and overloaded with accounts you will close. This results in a lot of chargebacks with unhappy clients and money out of your pocket

    Advice to Senior Management- Increase the standards for management hiring. There are high performing reps like myself with several years of leadership experience and the desire to manage a sales team that are being passed op by college kids. Hire leaders that will hold their reps accountable and be a boss not cheerleaders that want to be friends with their reps
    - Give account managers smaller books of business. They need to be trained on how to keep frustrated business owners happy, not just be there to cancel their program when the ads dont work

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great culture, sales just not for me

    Account Executive (Former Employee) San Francisco, CA (US)

    ProsGreat training program, manager was supportive, employees are young and tech-savvy, and the off-sites and team-building exercises are very fun.

    ConsPay isn't very competitive if not highly exceeding quota (sales dept), they assign territories and will change your territory without notice, even if you're performing well

    – I'm optimistic about the outlook for this company

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    It's like CrossFit for Sales People!

    Account Executive (Current Employee) San Francisco, CA (US)

    ProsManagers and colleagues invest in your success. Often times, they care more about your development than you are.

    ConsStarting salary and commission is low. But it makes sure you really want to be there.

    Advice to Senior ManagementYelp is growing. Please keep the Yelp culture going.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Sexy Brand, Not So Sexy Compensation

    Elite Account Executive (Former Employee) San Francisco, CA (US)

    ProsIt's a really well known brand (now), fun company culture, great co-workers.

    ConsTerritory distribution is REALLY bad, and a rookie might end up with a better territory than a seasoned vet. They will lie about the territory they give you to try to convince you it is better than it really is. Salary is REALLY low. I went to another company and make $120/year with benefits. At Yelp the most I made was $70K, and I was in the top 1% of reps.

    Advice to Senior ManagementStop promoting children to management.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Cool if you like sales

    Sales Trainee (Current Employee) San Francisco, CA (US)

    ProsEnvironment is cool, free food all day, young staff (if that's what you're into)

    ConsStressful, boring, no real skills learned. You are a telemarketer.

    Advice to Senior Managementmake more creative positions for talented graduates

    No, I would not recommend this company to a friend

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