Zara Reviews

Updated 29 August 2014
Updated 29 August 2014
341 Reviews

2.9
341 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
130 Ratings

Review Highlights

Pros
  • good pay and bonus every month dependent on how the company does (in 18 reviews)

  • Employees dynamic was very positive to the work environment (in 12 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 23 reviews)

  • Rude customers, high turn over rate, 15% discount (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ZARA has a Strength to identify the trend which is demanding the customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  New Delhi
    Current Employee - Sales Assistant in New Delhi

    I have been working at Zara full-time for more than a year

    Pros

    i am happy that i have got the part of number one retailer in the world. it's culture very different from the other companies.

    Cons

    ZARA is known for it's punctuality

    Advice to ManagementAdvice

    In future it should lunch the best designed suit for the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    worlds no 1 retailer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Pros

    good company to learn basics of retail and fashion trends

    Cons

    not employee freindly, please try tyo teach your employees more of operational part along with visual merchandise

    Advice to ManagementAdvice

    try to retain old staffs and managers.

  3.  

    Over all zara experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  New Delhi
    Former Employee - Department Manager in New Delhi

    I worked at Zara full-time for more than a year

    Pros

    Learning about managment, time mgt, staff mgt as per international standard

    Cons

    Politics and HR specially Gunjan sardana she just speak without using her mind ( always demotivate the staff ) and senior mgt team are dumb. Not good in taking decision. No reatil KPI LEARNING.

    Advice to ManagementAdvice

    Grow up, keep your attitude aside and start giving respect to lower mgt to get your work done on time. Fair treatment is not there, as we use to discuss in zara. Good for customers but not for staff as attrition rate is pretty high try to work on it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Pros

    Learning, always busy in work

    Cons

    Work Pressure, Too much pressure of sales

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Fashion Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fashion Consultant  in  Chennai
    Current Employee - Fashion Consultant in Chennai

    I have been working at Zara full-time for less than a year

    Pros

    Good to start one career

    Cons

    Less payscale and long working hours

    Advice to ManagementAdvice

    Recognise

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    new things to learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Mumbai
    Current Employee - Cashier in Mumbai

    I have been working at Zara for less than a year

    Pros

    it provide a great salary as well as many benefit and growth as per the perfomance.

    Cons

    the politics of senior and their behaviour can make any one to leave the job while the manager doesnt talk to rudely as the seniors do

    Advice to ManagementAdvice

    its very good to work at zara but the senior are not good the manager doesnt talk to rudely as the seniors do.and its good to work beacuse growth is there but the senior politics and there behaviour can make anyone to leave the job on spot..

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I havery good experience in Zara

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Bangalore
    Current Employee - Assistant Manager in Bangalore

    I have been working at Zara full-time for more than a year

    Pros

    Its honor of Time ,We have to work 8 hour not more than not less than,

    Cons

    There is not having its own principal......

    Advice to ManagementAdvice

    To take care the downside management...........

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Prepares you for anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at Zara part-time for less than a year

    Pros

    Very busy environment that makes you tough and gets you ready for real life. Nice clothes. Your co-workers quickly become your family outside of work.

    Cons

    You're forced to start every shift 10 minutes earlier and you DON'T get paid for it (someone call the anti-slavery police!!) if you're contracted 20 hours p/w you'll do 30 but you'll never get a 30 hour contract, therefore your holiday entitlement and London weighting stay at 20. Same if you're contracted 30, you'll do 40 and so on. No training at all,the poorest communication ever seen, there seems to be a little "mafia" running the store. Managers don't really speak english. Staff discount isn't particularly generous. Rude mannered, nasty, demanding clientele comprised almost exclusively of incredibly rude tourists.

    Advice to ManagementAdvice

    Empower your staff to face rude customers! If you do so you won't have a team of frustrated, unhappy zombies who hate their jobs. A happy team must come before a sale!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    good working environment for staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Zara part-time for less than a year

    Pros

    frequent good discount on clothes

    Cons

    long hours after inital end of shift

    Advice to ManagementAdvice

    treat staff with better attitude

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    One of the better retail stores to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Sherman Oaks, CA (US)
    Current Employee - Cashier in Sherman Oaks, CA (US)

    I have been working at Zara part-time for more than a year

    Pros

    Plenty room for movement within the store, even possibility of transferring to different store to be a manager of some sort if you do really well. Pay was pretty decent for a retail store. I think starting was $11. The people at the location where I worked were friendly and helpful. You do get yearly reviews that allows for a chance to get a raise.

    Cons

    Black out dates during holidays. No benefits unless you're full time. Discount was 10 or 15%.

    Recommends
    Positive Outlook
    No opinion of CEO

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