hmv

www.hmvgroup.com

hmv Reviews

Updated 14 January 2015
Updated 14 January 2015
33 Reviews
3.6
33 Reviews
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Recommend to a friend
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hmv CEO Trevor Moore
Trevor Moore
5 Ratings

Employee Reviews

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  1.  

    Passionate about the product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at hmv full-time (more than 10 years)

    Pros

    Working with like-minded people, who care passionately about the product they sell
    Even when times are tough, everyone pulls together
    hmv colleagues are friends for life

    Cons

    Tough working for a company that is in a declining market that receives such negative press

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent place to work

    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)
    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)

    I have been working at hmv part-time (less than a year)

    Pros

    Fun co-workers, management was nice enough

    Cons

    Kind of hectic, short breaks

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Toronto, ON (Canada)
    Former Employee - Supervisor in Toronto, ON (Canada)

    I worked at hmv full-time (more than 3 years)

    Pros

    Staff discount, good if you like music movies

    Cons

    Mall hours, low pay and not much time off

    Advice to ManagementAdvice

    Pay more

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Love this brand, directors were too ancient to move forward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in London, England (UK)
    Former Employee - Marketing in London, England (UK)

    I worked at hmv

    Pros

    Great fun, friendly workplace
    Relaxed
    Nice benefits

    Cons

    My manager was not encouraging and being connected to the HR director at the time it was hard to put forward.
    Made redundant very soon after hire
    Frustrating as implementing change and progression was held back

    Advice to ManagementAdvice

    Well back then it would be buckle up, I'm sure now things have changed. (Hopefully)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Facing the music...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Temp
    Former Employee - Seasonal Temp

    I worked at hmv full-time (less than a year)

    Pros

    Getting to listen to new music
    Friendly team of colleagues
    Had a rota system so got to mix tasks up a bit
    Lenient with piercings and weird hair colours
    Watching the managers sweat when the CEO turned up for a visit.

    Good hours for a temporary contract
    Discount despite being a temp.

    Cons

    Worked at a Pop-up store, was told we would get 60p above minimum wage during interview, then we were texted later that it was in fact minimum wage.

    Thought working in HMV would be dynamic and interesting, but turned out to be a soulless profit making exercise. Maybe I've been watching the movie 'Empire Records' too much.

    Took the fun out of customer service and retail by treating customers like gods.

    Some of the tasks we were told to were a bit silly.
    (1) Stand at the entrance and hand out offer leaflets, of which customers would pick up then discard in various places around the store, e.g inside DVD cases.
    (2) Walk around the store in a clockwise fashion and approaching customers and asking if they need any help, while your colleague would do the same, so you would end up annoying customers twice. Also to hand out more leaflets.
    (3) The mentioned walk was briefly updated with the most ridiculous thing ever. We had to selotape DVD's together like you would be holding a spread deck of cards, and you would hold this in 1 hand while offering assistance. Bizarre marketing ploy.

    We were also told despite being on a 6 week contract, that there would be possibilities for career opportunities at the closest permanent store, but we were told strictly no positions will be available by other management. Very confusing.

    Oh and the pink Tshirt. Not so good for guys

    Advice to ManagementAdvice

    Better pay and don't bend the truth about permanent opportunities.

    Recommends
    Neutral Outlook
  7.  

    OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    Good merch and staff discount

    Cons

    store played robbie williams all the time
    high turnover

  8.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)

    I worked at hmv part-time (more than 3 years)

    Pros

    people, some of the discounts

    Cons

    never got shifts, schedules too variable and not consistent

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

  10.  

    Constant Tasking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Toronto, ON (Canada)
    Former Employee - Assistant Manager in Toronto, ON (Canada)

    I worked at hmv full-time (more than a year)

    Pros

    Product you are selling is something people are interested in so it makes for great conversations with customers.

    Cons

    Constant tasking makes it difficult to focus on customer service, even though that is what you will be challenged on as a manager.

    Recommends
    Negative Outlook
    No opinion of CEO

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