Glassdoor is your free inside look at hmv reviews and ratings - including employee satisfaction and approval ratings for hmv CEO Trevor Moore. All 17 reviews are posted anonymously by hmv employees.
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Trevor Moore
I worked at hmv part-time for more than a year
Pros – the staff... NOT the suits upstairs
Cons – the suits upstairs dont exactly care about those in the shops
Advice to Senior Management – -
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-14 04:16 PDT
I worked at hmv as an intern for more than a year
Pros – Friendly team and company
Great office
Good benefits and freebies
Really enjoyed the year I was at HMV the team I was in was really helpful and friendly. Really sad that they went into administration, I hope they survive and start to get stronger.
Cons – Times I werent doing much
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-08 00:20 PDT
I worked at hmv
Pros – Very very very nice music.
Cons – Other employees were sometimes unhelpful.
2013-04-12 22:24 PDT
I worked at hmv full-time for more than 7 years
Pros – Great to work for largely with some great perks
Cons – Treated poorly upon entering administration
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-22 14:22 PST
I worked at hmv part-time for more than 3 years
Pros – Good benefits and events eg. Conferences
Cons – Must always keep up to date with new releases for films, music and tech, easy for full timers, more difficult for part timers.
2012-09-27 23:06 PDT
I have been working at hmv full-time for more than a year
Pros – + It's nice to be working with what I love as my enthusiasm for the product is genuine and I feel that the customers recognise this.
+ The staff discount, although its not that much, is very handy, especially for birthdays/Christmas.
+ A lot of the staff on my level are very friendly and have a genuine love of what they sell.
Cons – - The store manager uses fear as their primary motivational tool.
- The management are always in contradiction with one another so you're ALWAYS going against someone's instructions.
- No regard for illness or pain when tasks are being delegated. I've often complained of my injuries being made worse by my work, only to be offered no sympathy. I'm currently very ill but I fear the consequences of taking time off.
- Disproportionate punishments follow menial crimes. For example, an employee is awaiting a disciplinary hearing for going to meet a friend outside of work hours to ask a favour of them when he was off sick. He received a barrage of verbal abuse from the manager for this.
- The store is absolutely FILTHY. No-one reports the store to environmental health as they fear being fired. There was a dead mouse in the audio department for a VERY long time and mice regularly eat the confectionary that's for sale. The half-eaten treats are removed rather than the whole batch. I die a little inside every time a customer buys a chocolate bar. The staff kitchen areas are disgusting and rodent-infested and I refuse to eat or prepare food in them. It's also so dusty that my hands are black after half an hour of work. Disgusting.
Advice to Senior Management – This place needs a massive overhaul in the way in which it's managed, starting with respect and decency towards its employees. If I didn't have to worry about my wife and forthcoming family prospects, I'd leave right now. It's sad, because I spent my teenage years dying to work in HMV only to find out how awful it is to work there. I hope other stores fare better.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-13 23:54 PDT
I worked at hmv
Pros – you met awesome people (both other employees that you worked with and the occasional famous person), the discount was alright
Cons – corporate office down to managers were incredibly pushy with sales and would write you up for not up-selling products at cash, the stores are always a mess, the overhead radio plays all of twenty songs over and over again until you've gone crazy, the customers are rude, the backrooms are chaotic and dangerously messy, hard to take time off, hours are always being cut, no benefits for a full year (even if you are full time)
Advice to Senior Management – stop treating your employees like garbage - brand loyalty is not established with pushy sales people that are constantly terrified that they'll lose their jobs for not selling enough product
No, I would not recommend this company to a friend
2011-09-15 21:36 PDT
I worked at hmv
Pros – Hmv has a flexible for staff if you are a music/dvd lover you find some good obscure stuff. Managers usually try to accomodate you as best as you can.
Cons – Higher ups at HMV didn't adapt and see the changes coming and now place is going under. Most senior staff saw it for a while.
Advice to Senior Management – Should listen to staff and adapt to trends quicker and faster. Might be too late but good luck to HMV.
No, I would not recommend this company to a friend
2011-07-10 20:18 PDT
I have been working at hmv
Pros – One of the best reasons to work for HMV group is the support for going into professional qualifications such as ACCA
Cons – Once professional qualifications are complete at HMV, there may not be open vacancies within the organisation to progress into a more senior role
Advice to Senior Management – HMV leadership is very good ideas and always looking forward, constantly keep employees aware of the plans of the company
2011-05-30 03:28 PDT
I worked at hmv
Pros – There' access to great music, movies, cd, dvd, blu-rays, just about anyting you want ot watch or listen to you can find it at hmv
Cons – they don't really treat their employees that well, and there isn't really any room for improvement or any place to move up to
Advice to Senior Management – you guys should make employee communication more easy and foster that kind of relationship instead of just bashing everyone around
No, I would not recommend this company to a friend
2011-03-23 09:09 PDT
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