iCrossing

www.icrossing.com

iCrossing Reviews

Updated 17 January 2015
Updated 17 January 2015
52 Reviews
2.7
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Powley
23 Ratings

Review Highlights

Pros
  • Good work/life balance, easy work load, flexible with working from home, big name clients (in 6 reviews)

  • You'll learn a LOT very quickly and that experience will be in high demand from other employers (in 4 reviews)


Cons
  • Bloated senior management with little vision (in 4 reviews)

  • Extremely top-heavy organization (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for with lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Analyst in Chicago, IL (US)
    Current Employee - Media Analyst in Chicago, IL (US)

    I have been working at iCrossing

    Pros

    Flexible work life, good office culture

    Cons

    Promotions are hard to get

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An uneasy and uninspired work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer in Chicago, IL (US)
    Former Employee - Designer in Chicago, IL (US)

    I worked at iCrossing full-time (more than a year)

    Pros

    Some talented individuals are there. Opportunity to work with a number of clients. Decent to standard benefits packages. Flexible schedules and work-from-home capabilities depending on your role and manager.

    Cons

    Lower than average pay for roles below the executive level. No significant raises really given in the past two years. Clique-ish environment that harbors an attitude of self preservation rather than supporting and bettering one another. Lack of clear communication between staff and upper management. Elitist attitudes and egos hold back a lot of the potential for great work. Lack of company culture leaves people to fend for themselves in a "sink or swim" environment. You won't find encouragement or support for career growth.

    Advice to ManagementAdvice

    Start treating employees fairly and provide a clear career trajectory. Invest in your employees with actual support and opportunities for development. Don't treat people as being expendable or they will surely move on to greener pastures where they are appreciated and given the support and encouragement they need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in New York, NY (US)
    Current Employee - Analyst in New York, NY (US)

    I have been working at iCrossing

    Pros

    Good work life balance and good people.

    Cons

    no opportunity for meaningful growth

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Choose Your Own Adventure

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing

    Pros

    If you want to take on more job responsibilities or learn more about other departments, you have free reign to do so. You can REALLY build up your resume if you choose to. Also great opportunities to write for the blog.

    Cons

    Promotions are non-existant, at least in the social department. People have job titles that are a full year behind the work they are actually doing. That is likely what will cause me to leave.

    Advice to ManagementAdvice

    Take the social team more seriously.

  6.  

    Digital Analytics

    • Senior Management
    Current Employee - Director Insights & Data Science in Chicago, IL (US)
    Current Employee - Director Insights & Data Science in Chicago, IL (US)

    I have been working at iCrossing full-time (more than 3 years)

    Pros

    We do work with larger clients that have interesting questions around marketing effectiveness, cross channel attribution and media planning.

    Cons

    Managing the analytic deliverable expectations with the hours we have scoped on some accounts.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 6 people found this helpful  

    Horrible, Delusional agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY (US)
    Current Employee - Manager in New York, NY (US)

    I have been working at iCrossing full-time (more than a year)

    Pros

    Um, nothing to do with the agency directly. More with its location, that is, it being located in the Hearst Tower.

    Cons

    Delusional that they think they are competitors to the agencies that create great work such as RGA, 360i, Razorfish, etc.

    Management is ineffective, nasty, bad attitudes and only out for themselves. No interest in developing great talent.

    Culture is like no other. People think they are better than their co-workers and are not friendly. There really is no culture.

    High turnover. Can't find good talent. They hire you based on whether they get a "good vibe" in the interview and nothing to do with your qualifications.

    Might gain incremental work but don't win new work.

    Have no idea what some of these departments actually do and try to hype themselves up.

    Basically don't work here. Whether you are fresh out of college or a veteran.

    Could be a great agency if they hired talent, re-evaluate who are the so-called leaders, and focus on producing great work vs. office politics.

    Advice to ManagementAdvice

    Fire yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Quiet as a mouse. A veritable army of Mice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in San Francisco, CA (US)
    Former Employee - Senior Project Manager in San Francisco, CA (US)

    I worked at iCrossing full-time (less than a year)

    Pros

    If you like quiet. Zero interaction with coworkers. Hung out on a limb. Given the worst assignments with zero direction or support. No communication from management. Half-hearted army of drones looking down their food stalls. Then this is the place for you.

    Cons

    If you don't thrive on neglect. If you wish your masochism was more dramatic and forthright. If benign indifference rubs you the wrong way.

    Advice to ManagementAdvice

    Come out of your closed door offices from time to time. Pretend that you care about the workers out in the cubicle farm.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Great Place to Learn, but the Office Culture Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing full-time

    Pros

    Channel Leads on some of the accounts are subject matter experts to some degree, that I'll give them.
    Lots of learning sessions you can sign into if you have the time

    Cons

    As with any company, in the end it all comes down to the team (or teams) you work with that will ultimately shape your experience. With the account I work on (one of the main cash cows):
    - For the most part feels like a little sorority/girls club. Very catty, they spend all day gossiping and speaking negatively about people and each other. Very exhausting negative energy to be around all day. If you're not in their little clique, prepare for indirect harassment.
    - Not friendly at all, and very arrogant
    - This is "my turf" feel. Very divisive.
    - Extremely disorganized.
    - Poor onboarding process within the team. Give you little to nothing to work with yet expect high returns.

    With the company as a whole, typical ad agency vibe, nothing new.

    Advice to ManagementAdvice

    Focus on your company culture.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Poorly organized and dysfunctional agency

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iCrossing full-time

    Pros

    The SEM practice and the agency's technology platforms are the strongest assets this agency has going for it.

    Cons

    Unfortunately, iCrossing is not a fully integrated digital marketing agency. Client work suffers from a lack of structure and clear organization.

    Advice to ManagementAdvice

    Get agency objectives clearly defined and communicate them to staff to minimize employee turnover and dissatisfaction.

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