Lots of client incentives Good comp off system Good leave policy Good career improvement
working Culture is considered good.good representative to help out agent there and trainer is also very helpful. good for trainee
I liked the way they used to give incentives which was a little extra for anybody apart from the salary.
No sick leaves option ( i mean unplanned leave for medical and family emergency )
Family insurance is one thing which is of a great benefit. Also, the way in which Sitel takes care of its employees in terms of insurance and other help is amazing.
Good company transport and average cafeteria
Benefits only for Level 1 agents and team leader - Not for SME or Quality Analyst
They provide you 2 way transportation but with no AC on even on rainy days. There is body shaming from the managers & team leaders . Rude behaviour and bad atmosphere to work.
Besides usually salary and health insurance , there is nothing else
Worst thing is management is not good .Mediclaim is not processed if someone is in the hospital .Even if u give documents for Mediclaim it will not be processed . It is a bogus company.
List based on reports from current and former employees. It may not be complete.