What does an Account Coordinator do?

Account coordinators help account managers by handling customer service matters and assisting with marketing and advertising campaign execution. They prepare, file, and retrieve sales-related documents, including contracts or agreements, and design and renew sales proposals. They update internal databases with proper account information and coordinate meetings, calls, and demonstrations for account management teams.

Account coordinators research prospective clients and work together with internal teams to ensure proper pre- and post-sales service occurs. They communicate customer feedback to marketing, sales, and product development teams and create detailed campaign results reports. They perform market and competitive research and create promotional materials including presentations or videos. Account coordinators need proven experience in the field and a bachelor's in administration, business administration, marketing, or related fields.

What responsibilities are common for Account Coordinator jobs?
  • Issue and distribute new and renewal evidences of property to clients.
  • Research, review and provide solutions to customers and sales representatives' issues.
  • Coordinate the products, services, and marketing requirements of each assigned client.
  • Quickly identify and resolve more complex client service issues.
  • Serve as client advocate and a backup point of contact for assigned accounts.
  • Provide day to day customer service to commercial customers.
  • Prepare account summaries accurately and within required timeframes.
  • Support account lead with the creation of smart proposals for repeat clients.
  • Assist account lead in managing internal process, meetings, timelines and approvals.
  • Process and mail all renewal packets for team per agency timeline.
  • Input various type of client data into management system.
  • Assist less experienced liaisons in their training and development.
  • Assist the account services team with evaluation of program performance measures and effectiveness.
  • Work effectively with cross functional team to execute against client campaigns.
  • Have a deep understanding of client's stories and provide proactive recommendations and updates to teams about industry news and client objectives.
  • Maintain cooperative working relationships and demonstrate sensitivity to, and respect for a diverse population.
  • Ensure compliance with all applicable regulations and legislation, and ensure that all risks within areas of responsibility are identified and managed effectively.
  • Ensure client retention goals are met by responding promptly to requests from clients, prospects and members of the production and account management staff.
What are the typical qualifications for Account Coordinator jobs?
  • Associate's Degree or Bachelor's Degree in business, business administration, marketing, exercise science or information technology, or equivalent experience.
  • Prior experience in a consulting position.
  • Demonstrated attention to detail and problem-solving skills alongside time management and critical thinking capabilities.
  • Work with a positive attitude and leadership when prioritizing tasks and practices.
  • Demonstrated confidence throughout the day and a collaborative attitude and spirit.
  • Comfortable with onboarding and renewal of clients.
  • Can assist with expense reporting and other accounting related needs such as invoicing.
EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience0-1 Year

Account Coordinator Salaries near India

Average Base Pay

₹5,80,000 /yr
Not including cash compensation
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Glassdoor Estimated Salary

Account Coordinator Career Path

Learn how to become an Account Coordinator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Account Coordinator I
Account Coordinator
Account Coordinator

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Account Coordinator Insights

Read what Account Coordinator professionals have to say about their job experiences and view top companies for this career.
Aston CarterAston Carter
Account Associate
9 Apr 2023

“Contract basis is for 1 year and I would that is lengthy period and other than that no cons actually.”

Lobeline CommunicationsLobeline Communications
Account Coordinator
22 Feb 2022

“Lobeline is a great place to start your career and learn what you don't know.”

Nolan Transportation GroupNolan Transportation Group
Account Coordinator
12 Oct 2022

“If you go above and beyond you get pretty good bonuses depending on your GM.”

VXI Global SolutionsVXI Global Solutions
Senior Account Associate
15 Apr 2023

“Good for newbies competitive salary for starters one of the best company to kickstart your career in the bpo industry”

Account Coordinator
21 Jan 2022

“was a great job that had a lot of potential to make a career out of”

New Blue InteractiveNew Blue Interactive
Account Coordinator
1 Sept 2022

“The junior level staffers are really great people who make an effort to support one another.”

C.H. RobinsonC.H. Robinson
Account Coordinator
26 Jul 2021

“This was a great place to work a few years ago but with the new CEO things became really ‘corporatized’.”

Sales Account Associate
9 Oct 2021

“There was definitely a great opportunity to go into media sales starting as a sales account associate at WBAL.”

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Account Coordinator Interviews

Frequently asked questions about the role and responsibilities of an Account Coordinator

When working as an Account Coordinator, the most common skills you will need to perform your job and for career success are Excellent Organizational, Written Communication, Writing, Microsoft Office Suite and Powerpoint.

The most similar professions to Account Coordinator are:
  • Sales Coordinator
  • Sales Representative
  • Account Manager
  • Account Executive

The most common qualifications to become an Account Coordinator is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Sales Coordinator
38% skills overlap
Sales Representative
13% skills overlap
Account Manager
13% skills overlap
Account Executive

Account Coordinator jobs