Business Relationship Manager Overview

What does a Business Relationship Manager do?

Business relationship managers establish and maintain connections to and between internal units or external clients with the goal of encouraging an efficient, positive workflow. They often serve as a liaison who synchronizes the work of multiple teams, staff members, or external contacts. They identify potential areas of conflict and create proactive solutions, while also resolving existing challenges. Their role also includes evaluating current processes to pinpoint opportunities for improved revenue or increased productivity.

Business relationship managers typically have at least a bachelor’s degree, often in a business or technology field. These roles require strong project management skills and the ability to understand the comprehensive business operation and its critical processes. These managers must be adept at problem solving and conflict resolution and must be comfortable working with internal and external stakeholders.

What responsibilities are common for Business Relationship Manager jobs?
  • Conduct discovery meetings, prepare presentations, follow up on client contacts and implement solutions.
  • Optimize strategic partner and affiliate conversion funnels, collaborate experiments and tests.
  • Lead activities and facilitates relationships with business leaders and teams independently.
  • Effectively assemble and lead advisory team of partners in addressing client needs.
  • Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects.
  • Manage client communications calendar, including newsletters, customer satisfaction surveys, client engagement webinars and plan updates.
  • Provide routine rounding with business, ensuring ongoing communication with business partners, understands business functions and assists with business priority definition.
  • Demonstrate knowledge of how the core business areas' applications and support systems are structured, how various components and parts interact, as well as what protocols and interfaces are used for communications and cooperation between components.
  • Implement defined sales processes with prospective and existing clients.
What are the typical qualifications for Business Relationship Manager jobs?
  • Bachelor's Degree in business or computer science.
  • Strong command of English language and good communication skills.
  • Superior problem solving and critical thinking abilities.
  • Business process analysis and business continuity management expertise.
  • Demonstrated careful attention to detail and leadership skills.
  • Comfortable onboarding and interfacing with clients.
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.8 ★
Avg. Experience5-7 years

Business Relationship Manager Salaries near India

Average Base Pay

₹7,98,983 /yr
Not including cash compensation
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Glassdoor Estimated Salary

Business Relationship Manager Career Path

Learn how to become a Business Relationship Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Business Relationship Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Business Relationship Manager Insights

Read what Business Relationship Manager professionals have to say about their job experiences and view top companies for this career.
Team HiredTeam Hired
Business Relationship Manager
28 Apr 2023

“This team was probably one of the most unprofessional teams I have ever been on in my career.”

AVP- Business Relationship Manager
24 Jan 2022

“Good Career Growth and Development”

marcus evansmarcus evans
Head of Delegate Relationships Management
13 Apr 2023

“You get to work with great thought leaders and learn from the best in the events industry.”

S&T BancorpS&T Bancorp
Business Relationship Manager
2 Aug 2022

“Zero and I mean zero loyalty almost a what have you done for me lately mentality.”

Business Relationship Manager
5 Jul 2023

“Not good training classes everything is rushed and overworked”

Protein WorksProtein Works
Influencer Manager
17 Sept 2022

“Its great to be working with such an exciting brand with such amazing products.”

AVP- Business Relationship Manager
18 Apr 2022

“Uncapped bonus potential is phenomenal.”

Wells FargoWells Fargo
Business Relationship Manager
17 Sept 2023

“You can go on cruise control but it won't save you from unexpected layoffs.”

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Business Relationship Manager Interviews

Frequently asked questions about the role and responsibilities of a Business Relationship Manager

The most similar professions to Business Relationship Manager are:
  • Customer Relationship Manager
  • Client Relationship Manager
  • Sales Manager
  • Sales Representative

Related Careers

Customer Relationship Manager
No skills overlap
Client Relationship Manager
No skills overlap
Sales Manager
Sales Representative
No skills overlap

Business Relationship Manager jobs