What does an Engagement Manager do?
An engagement manager is responsible for building a positive relationship with a client after they have signed a contract. They are responsible for solving any issue that a client experiences. A few of the main duties of an engagement manager are assigning company resources to the client, billing and invoicing the client, managing the client expectations, and working with the sales team. They also have to prepare reports on the progress of the project. Some of the jobs titles that an engagement manager could grow into are head of sales and head of customer relations.
An engagement manager should have 4 years of experience working in customer service as well as a bachelor's degree in business or marketing. One of the most important skills that an engagement manager will have is their ability to problem solve issues for the client. Another skill is communication as the engagement manager will need to be able to communicate effectively with the client.
Engagement Manager Salaries
Average Base Pay
Engagement Manager Career Path
Learn how to become an Engagement Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Engagement Manager Insights
“The work is fun and challenging and my role allows me to interact with many people everyday.”
“Working with a great team sharing the same objectives and having a job with responsibilities from day 1 and that's impactiful”
“Excellent work life balance and One of the Top organisation in India to work with.”
“The people here are really top notch and everyone makes an effort to help you learn.”
“My salary was not competitive and I had to transfer departments to change my salary.”
“This will provide you with good opportunities in the future and shape your career in the right direction.”
“UUSA's mission really draws the best and brightest and my colleagues are such an amazing group to work with.”
“It was a great place to start my career and learn in development and event planning.”
Engagement Manager Interviews
Engagement Manager jobs
Frequently asked questions about the role and responsibilities of an engagement manager
When working as an engagement manager, the most common skills you will need to perform your job and for career success are Bridging, Interpersonal and Communication, Excellent Communication, Acceptance Testing and Compiling.
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The most common qualifications to become an engagement manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.