What does a Field Technician do?
A field service technician is responsible for helping clients install, repair, and maintain equipment. They are responsible for showing customers how to use their equipment. A few of the main duties of a field service technician are troubleshooting the equipment, advising the customer on how to use the equipment, building relationships with customers, and following company procedures. They also have to create reports of the customer service calls. Some of the jobs titles that a field service technician could grow into are office manager and head field service technician.
A field service technician should have two years of experience in a similar role as well as a High School diploma or GED equivalent. One of the most important skills that a field service technician will have is great attention to detail. Another skill is self motivated as the field service technician will have to work independently at the customer's establishment or house.
Field Technician Salaries
Average Base Pay
Field Technician Career Path
Learn how to become a Field Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Field Technician Insights
“I make pretty good money and have good hours so there's nothing to complain about”
“Some of the machinery is really robust and you meet allot of really good people and customers.”
“Immediate supervisor is one of the best I've worked under as a civilian and Soldier.”
“Haven't got a raise was promised 90 day review and then annual ones after.”
“No pay raise!!!!!!!!!!!! Years none”
“starting salary for field rep is roughly 38K but I made 76K in my first year.”
“When you have a great boss like Robert you won't want to work anywhere else.”
“Opportunity to learn an in demand trade from some of the best in the industry.”
Field Technician Interviews
Field Technician jobs
Frequently asked questions about the role and responsibilities of a field technician
When working as a field technician, the most common skills you will need to perform your job and for career success are Windows Operating Systems, T1, DSL, TCP/IP and Excellent Customer Service.
- Field Service Engineer
- Project Engineer
- Program Manager
- Project Manager
The most common qualifications to become a field technician is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.