What does a Front Desk Manager do?
Front desk managers act as the face of an establishment and ensure visitors feel welcomed. Front desk managers are primarily employed in the hospitality industry and should not be confused with front office managers who are employed in any number of industries. The position of front desk manager entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front desk managers also compile reports for management, including occupancy reports and financial information.
Though no specific degree is needed for the position of front desk manager, experience handling cash, accounting procedures, and general administrative tasks are always a plus. Hospitality experience is also required, as well as some familiarity with hotel booking software and adequate computer skills in common programs such as Microsoft Word and Excel. A front desk manager may be expected to work varying shifts throughout the week.
Front Desk Manager Salaries
Average Base Pay
Front Desk Manager Career Path
Learn how to become a Front Desk Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Front Desk Manager Insights
“It was the career path I wanted to be on and it was working out really well for me!”
“I have worn many hats within the company in sales and am loving where I live and what I do!”
“ive worked for 2 different owners and one of them was the best boss you could ask for.”
“Great development opportunities and continual learning”
“I left the hotel Industry after leaving that job to pursue a different career path.”
“Not the best pay but you could earn more”
“Training is top Notch with Forbes”
“It thus produces good work ethic”
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Frequently asked questions about the role and responsibilities of a front desk manager
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