Customer Service Technician Career

How to Become a Customer Service Technician?

Are you thinking of becoming a Customer Service Technician or already started your career and planning the next step? Learn how to become a Customer Service Technician, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Customer Service Technician job openings and options for career transitions into related roles.

Customer Service Technician Career Path

Helpdesk Technician

Alias: Associate Helpdesk Technician, Assistant Helpdesk Technician...(3)
Learn More
14% advanced to
2 - 4Years of Experience
₹3L - ₹7L /yrAvg. Annual Salary
Learn More
14% advanced to

Senior Helpdesk Technician

Alias: Helpdesk Technician III, Helpdesk Technician Supervisor
Learn More
2 - 4Years of Experience
₹2L - ₹4L /yrAvg. Annual Salary
Learn More

Lead Helpdesk Technician

Alias: Team Lead Helpdesk Technician
Learn More
5 - 7Years of Experience
Not Enough Salary Reports
Learn More

Salary Trajectory

Customer Service Technician Career Path

Helpdesk Technician I
Helpdesk Technician
Senior Helpdesk Technician
Lead Helpdesk Technician
₹0
₹2L
₹3L
₹5L
₹8L

Contribute to Glassdoor

Everything you add helps others find a job and company they'll love.
Add Your Salary

Important Skill Sets for the Customer Service Technician Career Path

Windows Operating Systems
Active Directory
Windows 10
Microsoft Office Suite

Related careers in the Information Technology Industry

Interested in other Information Technology careers? Below are occupations that have high affinity with Customer Service Technician skills. Discover some of the most common Customer Service Technician career transitions, along with skills overlap.

Desktop Engineer
50% skills overlap
8% transitioned to Desktop Engineer