How to Become a Help Desk Technician?

Are you thinking of becoming a Help Desk Technician or already started your career and planning the next step? Learn how to become a Help Desk Technician, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Help Desk Technician job openings and options for career transitions into related roles.

Help Desk Technician Career Path

Helpdesk Technician

Alias: Associate Helpdesk Technician, Assistant Helpdesk Technician...(3)
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14% advanced to
2 - 4Years of Experience
₹3L - ₹5L /yrAvg. Annual Salary
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14% advanced to

Senior Helpdesk Technician

Alias: Helpdesk Technician III, Helpdesk Technician Supervisor
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2 - 4Years of Experience
₹2L - ₹4L /yrAvg. Annual Salary
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Lead Helpdesk Technician

Alias: Team Lead Helpdesk Technician
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5 - 7Years of Experience
Not Enough Salary Reports
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Salary Trajectory

Help Desk Technician Career Path

Helpdesk Technician I
Helpdesk Technician
Senior Helpdesk Technician
Lead Helpdesk Technician
₹0
₹1L
₹2L
₹3L
₹6L

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Important Skill Sets for the Help Desk Technician Career Path

Windows Operating Systems
Active Directory
Windows 10
Microsoft Office Suite

Related careers in the Information Technology Industry

Interested in other Information Technology careers? Below are occupations that have high affinity with Help Desk Technician skills. Discover some of the most common Help Desk Technician career transitions, along with skills overlap.

Desktop Engineer
50% skills overlap
8% transitioned to Desktop Engineer