Managers oversee groups or segments on the job, including a team, a department store, or a district. Managers work to ensure that their assigned jurisdiction is a well-staffed and efficient one, and that it adheres to the organization's quality and service regulations as well as its standards. As problem solvers, they oversee the operation and function of their assigned department or jurisdiction and pitch in when needed.<br><br>Managers strive to increase the organization's market share and its revenue. They work to establish the organization's goals and ensure the business is running smoothly and thriving, and they help create, develop and deploy strategies for best practices and hire and train employees accordingly. They strive to motivate employees and teams to put their best foot forward and continue to set empowering tones and morale boosters when needed. Managers also conduct employee performance reviews and suggest any room for improvement as well as relevant training or workshops that address deficits or issues, and resolve disputes or conflicts between employees or clients. Depending upon the organization, a manager will need a bachelor’s degree, associate’s degree, or some post-secondary education. Some jobs require an MBA or a master’s degree in another field.

Pharmacists are responsible for the preparation and administration of valid and correct pharmaceutical drugs or therapies to customers and patients and other forms of assistance for patients and customers.<br><br>Their work is often done at the request of a physician, but customers may also call upon pharmacists to provide their expertise and knowledge to address specific issues, problems, or needs. They are expected to interpret afflictions and symptoms and determine if an immediate over-the-counter treatment can be used or if a referral to a doctor or physician is necessary. They advise patients on the proper use or application of medication and properly communicate the potential dangers or side effects of medicines. They provide services including the administration of vaccines, measuring blood pressure, and providing temperature checks. Pharmacists also track the store’s inventory and ensure labels on the medication are correct. They check medication for flaws, expiration dates, or deterioration and properly dispose of older or defective items. Pharmacists need a doctoral or professional degree and certification or licensing.

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or integration issues. In such cases, a rep will work closely with an account manager or sales representative.<br><br>The skills needed to be a successful customer service representative include: strong communication skills, customer service system experience, and time management and interpersonal skills.

Attorneys advise and represent clients during civil or criminal cases. They provide professional advice, prepare documents, and appear in court to plead on behalf of their clients. They explain legal issues, advise clients on litigation involving them, and research all case elements, including official documentation including a police report. They pay close attention to the legal system elements that pertain to the client's case and search for relevant, previously filed pleadings.<br><br>Attorneys formulate a strategy on behalf of clients, intending to find timely and cost-effective ways to manage legal issues. Rather than take a case to trial, attorneys attempt to resolve it promptly. Attorneys familiarize themselves with a client’s case and directly defend their best interest, and help clients discuss plea bargains or other agreements with a district attorney's office. They also advise clients on their public behavior while charges are pending. Attorneys need a Juris Doctor from a school of law and to pass the state Bar exam.

Delivery drivers collect items from one location to transport them to a different destination. They transport items ranging from food to furnishings and may deliver to businesses or the public. Working with a route and a time schedule, delivery drivers pick up and drop off items while being mindful of timeliness. They load, transport, and deliver items to a client or a business. They review orders before and after delivery to ensure an order is complete and that charges are correct.<br><br>Delivery drivers assist with loading and unloading items from the vehicles and sometimes accepting payment for delivered items. They operate equipment and machines including cars, trucks, or a forklift and prepare reports and other documents relating to their deliveries. They abide by all transportation laws and maintain a clean and safe driving record while adhering to assigned routes and following time schedules. Delivery drivers provide excellent customer service by answering any questions and handling any clients’ complaints. Delivery drivers need a high school diploma or equivalency, including a GED and a valid driver's license issued by the state where they work alongside a clean driving record.