What does a Lead Clerk do?

Clerks offer administrative support in all kinds of different organizations. Generally they provide assistance with filing, answering phones, processing payments, and offer general support to the administrative staff as needed. They may work for large companies, small offices, as part of hospital administration teams, and more. Skilled clerks are needed across all industries.

Clerks don't require education beyond a high school diploma, though many organizations may prefer to hire someone with a bachelor's degree. The most talented clerks tend to possess superior communication skills, a strong work ethic and a service-based attitude. They are always looking for ways to support their team. Solid computer skills and a basic understanding of bookkeeping best practices are huge assets to clerks.

  • File documents in the appropriate place so they are easy to find
  • Accurately enter data from paper files into computer systems
  • Answer and direct incoming telephone calls
  • Process incoming mail and ensure it reaches the appropriate person, prepare outgoing mail for sending
  • Deliver documents, memos, and files to internal departments and employees
  • Prepare invoices and process bill payments
  • Take minutes and notes during departmental meetings
  • Perform light housekeeping duties such as watering office plants, preparing coffee each morning and ensuring all communal spaces remain tidy
  • 1+ years of prior experience working in a professional office environment is preferred
  • Basic knowledge of Microsoft Office suite
  • Polite phone presence and strong customer service skills
  • Positive attitude and the ability to work as part of a team
  • Excellent attention to detail and accuracy with data entry
  • Strong work ethic and a self-starter who anticipates and completes tasks without being asked
  • Must have solid organizational skills
  • An understanding of how to use common office equipment such as printers, copiers and scanners is a plus
  • Superior communication skills are essential for success
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience8+ years

Lead Clerk Salaries

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Glassdoor Estimated Salary

Lead Clerk Career Path

Learn how to become a Lead Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Lead Clerk
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Lead Clerk Insights

Read what Lead Clerk professionals have to say about their job experiences and view top companies for this career.
Ross StoresRoss Stores
Purchase Order Clerk
11 Jan 2021

“I was a temp and parking was expensive but a parking pass wasn't worth it”

Utility Clerk
20 Jan 2021

“Bad for good workers because bad workers won't be talked to about their work.I”

Eleventh Judicial Circuit of FloridaEleventh Judicial Circuit of Florida
19 Feb 2021

“Court Staff is amazing to work with and you get to have some amazing experience.”

Herjavec GroupHerjavec Group
Multi Title
11 Oct 2019

“Great career growth horizontally and vertically; if you're willing to do what it takes.”

Chinese University of Hong KongChinese University of Hong Kong
23 Aug 2020

“fair rate (Note I worked as student helper in 2013 but there is not such option on this system)”

Harbor Freight ToolsHarbor Freight Tools
17 May 2021

“Pay at the time was not great but was not horrible for my first job.”

Conflicts Clerk
25 Jan 2020

“The pay was great because "Equal pay for equal work" legislation in Ontario.”

Central Checkout Specialist
13 Mar 2020

“Low pay at all levels compared to what you could make in other career fields.”

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Lead Clerk Interviews

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