Technical staff professionals provide a range of support and assistance services as part of an organization’s technology team. They configure, install, and maintain technical equipment and systems. They assist with managing company technical needs. They provide internal tech support and also offer technical expertise to various departments across the organization. Depending on the role, their duties may include customer relations or tech support and they may have direct interaction with users or customers.
Technical staff professionals typically have a bachelor’s degree in a computer science field and a background in tech support, programming, or other IT roles. They should have hands-on experience installing and maintaining technical equipment and systems. These professionals must be highly organized and detail oriented. Good customer relations skills are also required.
Average Years of Experience