What does a Parts Specialist do?

Parts specialists oversee parts departments at automotive dealerships, warehouses, and smaller businesses. They ensure employers have an adequate supply of equipment and parts. They monitor inventory, work with vendors to get correct parts, and help customers find necessary materials. They maintain records of all customer transactions to ensure they comply with company guidelines and that stock records remain updated current. They work with internal and external customers and suppliers to ensure all parts reach the correct team promptly and comply with local and federal regulations.

Parts specialists maintain a working knowledge of parts by staying up-to-date with the latest trends and market information using current knowledge of products, parts, and designs required or available for purchase. They maintain records of parts returned under warranty and ensure that computer systems are kept up-to-date, and track any special orders. Parts specialists need a high-school diploma or an associate's degree in a relevant subject including mechanics and fluency in the specific parts and equipment they oversee.

What responsibilities are common for Parts Specialist jobs?
  • Report overages, shortages, or damaged items to parts manager.
  • Record and post parts issued to proper repair orders.
  • Notify lead if the customer removed accessories for the parts area.
  • Perform custodial duties such as: sweeping, mopping, and dusting as required.
  • Setup orders for daily shipment, delivery, or pick-up.
  • Occasionally assist management in replenishment of sold inventory.
  • Work with supervisor to ensure that parts and equipment that are requisitioned by maintenance.
  • Ensure work area is kept in a clean and in an orderly fashion.
  • Responsible for receiving parts, labeling parts, and placing them in inventory.
  • Review tasks performed by clerks throughout the shift and identify opportunities for improvements to training methods and communicate to supervisors.
  • Answer phone calls, providing price quotes and other information.
  • Work with others to compile records concerned with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment.
  • Ensure that all incomplete tasks are documented and conveyed via accepted method of handoff between shift changes.
  • Serve as a reference point and mentor to the team in all aspects of stockroom operations that are applicable to their respective job classifications.
  • Log processed work into computer program or tracking system as required.
  • Responsible for order entry and order management for domestic and international customers.
What are the typical qualifications for Parts Specialist jobs?
  • Bachelor's Degree in business.
  • Experience with automotive mechanics, including exhaust systems.
  • Demonstrated time management and problem solving skills.
  • A multitasker and leader with a positive attitude.
  • Is comfortable running expense control and working with balance sheets.
  • Is composed and a professional at all times.
  • Will prioritize tasks and multitask.
  • Fluency in products and services.
  • A natural leader with sound attention to details.
  • Experience with POS systems, R Language, and Computing.
Education--
Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Parts Specialist Salaries

Glassdoor Estimated Salary

Parts Specialist Career Path

Learn how to become a Parts Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
39%
2 - 4
42%
5 - 7
3%
8+
16%
Not including years spent in education and/or training
See Career Path

Parts Specialist Insights

Read what Parts Specialist professionals have to say about their job experiences and view top companies for this career.
Universal Motors AgenciesUniversal Motors Agencies
Parts Consultant
10 Dec 2021

“People's are really good life balance Easy to learn everything when your working with workshop counter its all most better life on those year's”

Pauline’s Automotive
Automotive Manager
6 May 2022

“It was my first week training and any questions I asked the owner would scream at me!”

Nelson MotorsNelson Motors
Parts Specialist
6 Feb 2022

“Sometimes i look at my career choice as a parts technician and wish i made more money.”

HailCoHailCo
Automotive
4 Nov 2020

“Good to work for and good pay”

Sewell Automotive CompaniesSewell Automotive Companies
Parts Specialist
12 Mar 2021

“Work/Life balance can be difficult.”

O'Reilly Auto PartsO'Reilly Auto Parts
Parts Delivery Specialist
12 Oct 2020

“Manager worked with me around my school schedule so I would not miss any classes.”

Wall Automotive Group
Parts Specialist and Paint Mixer
14 Sept 2020

“workers and customers are nice.”

O'Reilly Auto PartsO'Reilly Auto Parts
Parts Specialist
8 Feb 2021

“minimal training and never close no matter what.”

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Parts Specialist Interviews

Frequently asked questions about the role and responsibilities of a Parts Specialist

The most similar professions to Parts Specialist are:
  • Team Member
  • Cashier
  • Parts Sales Manager
  • Operations Manager

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Team Member
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Parts Sales Manager
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Operations Manager
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Parts Specialist jobs