What does a Process Analyst do?

Process analysts define, document, assess, and scrutinize the business processes of an organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. They also ensure processes are aligned with organization objectives and guidelines. They meet with stakeholders across the organization to gather research, and also interact with outside vendors. They prepare documentation and develop recommendations. They may also design and implement tech-based programs to automate routine processes.

Process analysts typically have at least a bachelor’s degree, and a background that involves analyzing and improving business processes. Good analytical skills and project management capabilities are required. Familiarity with the Six Sigma method and philosophy may be desired by some employers.

What responsibilities are common for Process Analyst jobs?
  • Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
  • Learn, use and support various financial products, software and systems with ease.
  • Ensure support documents are created and distributed/posted in timely manner.
  • Analyze, test, and evaluate raw materials, in-process products, and final products.
  • Perform data gather, root cause analysis and performance trending in order to develop appropriate process changes.
  • Develop gap analysis with leaders and identify improvement opportunities and initiatives.
  • Review solution designs with the IT project teams to ensure they meet requirements, are scalable and high quality.
  • Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
  • Create impact assessments and analyze the ROI for system enhancements.
  • Identify training gaps and create training opportunities when needed, including guidance on execution of SAP transactions.
  • Adhere to practices that improve operational efficiency via expanded communications with key process constituencies including IT, sales, and services.
What are the typical qualifications for Process Analyst jobs?
  • Bachelor's Degree in business, computer science or engineering.
  • Advanced business process analysis knowledge.
  • Familiar with Six Sigma practices.
  • Strong problem solving and leadership capabilities.
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience2-4 years

Process Analyst Salaries near India

Average Base Pay

₹3,44,628 /yr
Not including cash compensation
See More Insights
Not enough salaries reported to show distribution
See More Insights
Glassdoor Estimated Salary

Process Analyst Career Path

Learn how to become a Process Analyst, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Process Analyst

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Process Analyst Insights

Read what Process Analyst professionals have to say about their job experiences and view top companies for this career.
Senior Processing Specialist
30 Apr 2021

“Overall its a good company to work with either it is related to salary or leaves or nything else.”

Process Analyst
13 Jan 2022

“Free access to numerous training resources for any technical role including outside of job scope.”

Senior Process Consultant
7 Oct 2021

“I find great pride in doing the important work that Humana empowers me to do in this role.”

Business Process Analyst
24 Jun 2023

“Good organisation..i have learnt and achieved so much from this organisation..Providing excellent facility to their employees..Employees who is working here all motivated for doing work.”

Infosys BPMInfosys BPM
Process Specialist
25 May 2023

“Poor compensation and benefit.”

Transaction Processing Specialist
11 Jan 2023

“Under paid I was there for 12 years and received about $2 in pay increase.”

Senior Finance Process Analyst
14 May 2021

“I started to work at my current role and a year after I got the salary increase.”

BPK TechnologyBPK Technology
Senior Process Specialist
9 May 2022

“It is basically into IT Solutions and we have immense learning opportunities to learn exponentially and grow.”

See More

Process Analyst Interviews

Frequently asked questions about the role and responsibilities of a Process Analyst

The most similar professions to Process Analyst are:
  • Product Analyst
  • Operations Analyst
  • Business Systems Analyst
  • Business Analyst

Related Careers

Product Analyst
No skills overlap
Operations Analyst
No skills overlap
Business Systems Analyst
No skills overlap
Business Analyst
No skills overlap

Process Analyst jobs