What does a Process Manager do?

Process managers evaluate and improve the business process. They perform their tasks in multiple departments and work across all industries, although they most often work in manufacturing or production. Process managers ensure the efficiency of business operations and create and implement changes or improvements when necessary. They generate documentation of existing processes and improvements and forecast expected results of process changes.

Process managers analyze implemented changes and make further adjustments to workflow, schedules, or other protocols and processes as required. Process managers break down various business processes using flowcharts, manuals, and other documentation, which outlines their practices. They arrive at a big picture by assembling data and studying ways to improve it using steps to increase productivity, reduce costs, or make necessary changes to other aspects of the process. Process managers need a bachelor's degree in business management or administration, finance, or accounting.

What responsibilities are common for Process Manager jobs?
  • Implement process to integrate new technology into operations processes.
  • Interact with cross-functional leaders to ensure optimal Service operation and performance occurs.
  • Provide guidance and products to process teams, field resources, and executive initiatives.
  • Manage the QC lab personnel and functions, including color matching.
  • Lead, manage, and ensure desired outcomes for assigned projects.
  • Assist with preparation of time schedules, make daily assignments.
  • Attend new product development meetings as a core team member.
  • Develop the operating teams' capability and technical understanding and mastery of process control through data collection and loss analysis.
  • Implement and maintain safety standards as required by law and company policy.
  • Identify and champion the selection of process improvement activities across the business line.
  • Initiate and maintain positive relationships with patients, customers and co-workers.
  • Oversee assembly, packaging, and sterilization of packs and supplies.
  • Escalate systemic / strategic issues and recommendations.
  • Work closely with operational staff to ensure timely delivery of exceptional customer service.
  • Train production personnel on new procedures and inform them of changes to current procedures.
What are the typical qualifications for Process Manager jobs?
  • Bachelor's or Graduate's Degree in business, business administration, computer science or engineering, or equivalent experience.
  • A natural leader and problem solver with a demonstrated sound work ethic.
  • Is confident and a professional at all times.
  • Experience with collaboration and critical thinking exercises.
  • Demonstrated time management and dexterity.
  • Sound decision making and project leadership skills.
  • Six Sigma training.
  • Will strive for continuous improvement.
  • Demonstrated sound attention to detail.
  • Experience with Agile, WMS, and enterprise resource planning.
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.7 ★
Avg. Experience5-7 years

Process Manager Salaries

Average Base Pay

₹10,79,040 /yr
Same as national average
Not including cash compensation
See More Insights
Median: ₹11L
See More Insights
Glassdoor Estimated Salary

Process Manager Career Path

Learn how to become a Process Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Process Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Process Manager Insights

Read what Process Manager professionals have to say about their job experiences and view top companies for this career.
Business Improvement Manager
6 Apr 2022

“5. My team have been so welcoming and regularly check in to see how I am”

Gulf Agency CompanyGulf Agency Company
Process Excellence Manager
10 Aug 2021

“Carrer Promotions and Salary increases are not common; however joining packages are satisfactory and as per market.”

Flexible Fulfillment Expert
25 Mar 2022

“The pay is good at 15 an hour and options for overpay on weekends during holidays.”

Purdue UniversityPurdue University
IT Process Manager
17 Jan 2022

“Compared to many places I've worked insurance and benefits are pretty good but could be better.”

Order Manager
7 May 2020

“No place to grow professionally and she get stuck in the same position they only change the title.”

Loan Processing Team Lead
17 Jul 2022

“Communication is not the best and they pilot new projects too soon which causes a lot of unnecessary disruption.”

Associate Process Manager
14 Mar 2021

“Eclerx is a good company for fresher they get to learn a lot of things at the starting of the career”

J.P. MorganJ.P. Morgan
Associate/Transaction Processing Manager
29 Mar 2022

“Not the best people to work with + Salary is really low when compared to other firms.”

See More

Process Manager Interviews

Frequently asked questions about the role and responsibilities of a Process Manager

The most similar professions to Process Manager are:
  • Technical Project Manager
  • Project Coordinator
  • Project Manager
  • Scrum Master

Related Careers

Technical Project Manager
No skills overlap
Project Coordinator
No skills overlap
Project Manager
No skills overlap
Scrum Master
No skills overlap

Process Manager jobs