What does a QC Manager do?
QC managers have senior level responsibility for directing the quality control department, usually of a manufacturing or production operation. They perform or oversee testing and inspection processes and quality verification procedures. They recruit, hire, train, and supervise a team of QC specialists, analysts, and support staff. They develop, implement, and enforce department policies and protocol, and verify that staff are upholding mandatory quality standards. They may plan and produce training manuals, programs, or presentations. They also handle administrative duties such as budgeting and scheduling.
QC managers typically have a bachelor’s degree in a scientific or technical field. They should have a background in roles that involve maintaining quality control standards, ideally in positions that involve supervisory responsibilities. These roles require leadership capabilities, highly developed analytical skills, and meticulous attention to detail.
- Maintain QC objectives complementary to company policies and goals.
- Report out on product quality metrics no less than quarterly.
- Lead all regulatory, internal management, and board QC reporting.
- Indoctrination, recurrent and any necessary update training of assigned inspectors.
- Review of design test plans, test cases and scripts.
- Coordinate daily work assignments and overall coverage to ensure adherence with service levels.
- Collect and analyze metrics related to QC deviations NOE, GLIFs, EOEs.
- Represent QC on project teams and in meetings as required.
- Recommend and take corrective action in compliance with quality audits, issues, etc.
- Maintain inspector schedules to ensure adequate coverage is provided.
- Act as advisor and mentor for junior members of the team.
- Monitor quality key measures and trends for adherence to targets.
- Collaborate on the preparation of technical proposals, amendments, reports and memoranda.
- Serve as a QC trainer and team coach.
- Frequent product testing for quality and adherence to protocols and regulations.
- Provide effective leadership and management.
- Generate certificates of analysis to support internal manufacturing products.
- Identify, recommend and implement process improvements to enhance testing strategies.
- Maintain all laboratory certifications and monitor technicians for accuracy and precision.
- Oversee and participate in the internal audit program of quality systems.
- Bachelor's or Graduate's Degree in electrical engineering, civil engineering or computer science, or equivalent experience.
- Experience with JAVA, C, R Language, and APIs software and systems.
- Experience with Cloud, automation framework, calibration, and test automation.
- Attention to detail and an eye for continuous improvement.
- Demonstrated leadership and problem solving skills.
- A collaborator and critical thinker.
QC Manager Career Path
Learn how to become a QC Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
QC Manager Insights
Cognizant Technology Solutions“It used to be 9ne of the best pay master among service based companies and great bonuses and perks.”
Synechron“1. Talent gets recognized as you work and you get very good work opportunities irrespective of your Work Experience”
Molly Maid“They have a high turnover rate not “ALWAYS”because of the “employees “ but because the way they treat them.”
“You learn to work with the minimum resources which is good I guess cause you don't make up excuses to get the job done.”
Global App Testing“People are really nice and professional.”
TCS“Career growth and incentives.”
Vodafone“salaries not that good but not bad”
Cognizant“There benefit wasn’t great but not bad either”
Frequently asked questions about the role and responsibilities of a QC Manager
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