What does a Relationship Banker do?

A relationship banker, also known as a personal banker, is the liaison between the customer and the financial institution, building and maintaining that relationship and offering advice on everything from personal and business accounts to investments, loans and trust management services. As a relationship banker, you will have broad knowledge of the products and services offered by the bank as well as the needs and financial goals of your clients, helping them optimize and manage their accounts.

As the main point of contact for your clients at the branch location, you will need to bring your superior written and verbal communication skills to the table each and every day, along with a strong grasp of numbers and finance, a passion for customer service and a professional, friendly demeanor. A minimum of a high school diploma with prior banking experience, or an associate or bachelor's degree is required for all applicants.

What responsibilities are common for Relationship Banker jobs?
  • 1. Reach out to prospective retail banking customers and establish business relationships.
  • 2. Greet customers when they enter the branch and establish a professional, friendly rapport.
  • 3. Evaluate customers' financial needs, provide banking solutions and refer them to the appropriate branch officers as needed.
  • 4. Create new checking, savings and other deposit accounts for clients.
  • 5. Clearly explain product and service benefits, requirements and restrictions, changes and other related product information to clients and bank employees.
  • 6. Manage customer accounts, including opening and closing accounts and overseeing transactions.
  • 7. Provide ongoing banking relationship services with existing clients.
  • 8. Ensure customer satisfaction and resolve issues with banking products or services.
What are the typical qualifications for Relationship Banker jobs?
  • 2. Excellent written and verbal communication and interpersonal skills
  • 3. Personal computer and data entry experience
  • 4. The ability to maintain a professional, courteous demeanor even under high-pressure circumstances
  • 5. Knowledge of banking software and terminology
  • 6. Knowledge of banking rules and regulations
  • 7. Strong math and critical thinking skills
  • 8. Ability to process customer requests, identify problems and provide solutions
  • 9. Ability to work both independently and as part of a team
  • 10. Prior personal banking experience or experience in sales and customer service is a plus.
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience8+ years

Relationship Banker Salaries near India

Average Base Pay

₹1,01,007 /month
Not including cash compensation
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Glassdoor Estimated Salary

Relationship Banker Career Path

Learn how to become a Relationship Banker, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Relationship Banker

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Relationship Banker Insights

Read what Relationship Banker professionals have to say about their job experiences and view top companies for this career.
M&T BankM&T Bank
Relationship Banker
25 Jul 2023

“I worked at the bank for 16 years I met lots of great people along the way.”

First United Bank & TrustFirst United Bank & Trust
Relationship Banker II
17 Aug 2022

“Pushed me $3.00/HR under the starting pay for an RBI when I promoted and pretended like it was a good salary.”

Relationship Banker
7 Jun 2023

“I had a part time teller who would cover full time for other peoples vacations not receive a raise for 2 years straight.”

Cathay General BancorpCathay General Bancorp
Relationship Banker I
21 Aug 2023

“Coworkers are very nice and enjoyable to work with.”

Bank of AmericaBank of America
Relationship Banker
13 Sept 2022

“Great hours and holidays.”

BMO Financial GroupBMO Financial Group
Relationship Banker
8 Aug 2023

“The best manager I worked with is running the entire district to keep motivation and sales high.”

Regions FinancialRegions Financial
Financial Relationship Specialist
28 Jul 2022

“She did an amazing job at training me and really help me build my career from the ground up.”

JPMorgan Chase & CoJPMorgan Chase & Co
Relationship Banker
2 Jan 2022

“I thoroughly enjoyed the intentional progression model they adhere to for you and your career.”

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Relationship Banker Interviews

Frequently asked questions about the role and responsibilities of a Relationship Banker

The most similar professions to Relationship Banker are:
  • Personal Banker
  • Banker
  • Universal Banker
  • Licensed Personal Banker

Related Careers

Personal Banker
No skills overlap
Universal Banker
No skills overlap
Licensed Personal Banker

Relationship Banker jobs