What does a Secretary do?

Secretaries perform general clerical tasks, generally on behalf of a leader in the organization. If you are highly motivated and organized then this might just be the job for you. Day-to-day life as a secretary includes coordinating various calendars, taking phone calls and messages, sending emails, prepping for large meetings and presentations, capturing notes in meetings, and many other related tasks.

Secretaries are typically outgoing and friendly people who work well with many leadership personality types. Strong secretaries excel at organization, management of multiple peoples' time and expectations, and have a self-starter attitude, getting things done before others recognize the need. People that are successful in this role will usually progress into assisting higher level leaders (sometimes becoming an Executive Assistant), managing other secretaries, or working as an office manager.

What responsibilities are common for Secretary jobs?
  • Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
  • Organize and maintain files and databases in a confidential manner
  • Manage communication including emails and phone calls
  • Screen phone calls, redirect calls, and take messages
  • Schedule appointments, meetings, and reservations as needed
  • Receive deliveries; sort and distribute incoming mail
  • Maintain and order office supplies
  • Receive invoices and review for accuracy
  • Coordinate staff travel arrangements including transportation and accommodations
What are the typical qualifications for Secretary jobs?
  • High school diploma or general education degree (GED) required. associate's degree in Business Administration preferred.
  • 2-3 years of clerical, secretarial, or office experience
  • Proficient computer skills, including Microsoft Office
  • Strong verbal and written communication skills
  • Comfortable with routinely shifting demands
  • High degree of attention to detail
  • Data entry experience
  • Working knowledge of general office equipment
EducationAssociate's Degree
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience0-1 Year

Secretary Salaries

Average Base Pay

₹32,395 /month
Same as national average
Not including cash compensation
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₹15T
Median: ₹32T
₹72T
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Glassdoor Estimated Salary

Secretary Career Path

Learn how to become a Secretary, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Secretary
₹5,17,458/yr
L3
Senior Secretary
₹13,79,190/yr
L4
Secretary IV
No Salary Reports
L2

Average Years of Experience

0 - 1
36%
2 - 4
33%
5 - 7
4%
8+
27%
Not including years spent in education and/or training
See Career Path

Secretary Insights

Read what Secretary professionals have to say about their job experiences and view top companies for this career.
Family Development ServicesFamily Development Services
Center Secretary
30 Mar 2020

“I have enjoyed working with the families we serve and have had the benefit of working with some great teachers.”

Infinity SunInfinity Sun
Shipping Assistant
27 Apr 2022

“It was a great job and I am happy I had the opportunity to work there.”

ARcare (Arkansas)ARcare (Arkansas)
Secretary
2 Oct 2021

“There is not enough training in the beginning to prepare you for what you have to do.”

Fresenius Medical Care - North AmericaFresenius Medical Care - North America
Secretary
8 Jul 2021

“Clerical salary is within range for basic duties that other companies however you will go above and beyond in this position.”

Hilltop International Christian Centre
Administrative Secretary
20 Mar 2022

“One of the best highlights working here is the spiritual and physical growth opportunities”

VA HealthVA Health
Secretary
1 Jan 2022

“Stable and good work life balance”

United NationsUnited Nations
Team Assistant
9 Nov 2021

“Good work life balance and interesting”

Afriship Logistics and Trading
Secretary
8 Oct 2021

“Good salary rate and good”

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Secretary Interviews

Frequently asked questions about the role and responsibilities of secretaries

The typical day of a secretary involves performing administrative tasks, such as answering phone calls, handling email correspondence, maintaining files and documents, managing schedules, and assisting visitors in the office. Depending on the work environment, secretaries might also make appointments, prepare reports, or distribute information.

One advantage of the job is that it's relatively easy to become a secretary. It's an entry-level job that requires minimal education and many secretaries learn on the job. Employers are often willing to hire new secretaries with a minimum of a high school education. Some individuals may work virtually, which provides optimal work-life balance.

Working as a secretary involves handling many responsibilities at once, which requires a great deal of multitasking. This can create a potentially stressful environment. One difficult aspect of being a secretary is that you may be the first line of contact for disgruntled customers or clients.

Related Careers

Executive Assistant
₹5,00,000
Personal Assistant
₹3,76,550
No skills overlap
Executive Secretary
₹6,92,067
13% skills overlap
Accountant
₹4,50,000
13% skills overlap

Secretary jobs