What does a Senior Manager do?
Managers oversee groups or segments on the job, including a team, a department store, or a district. Managers work to ensure that their assigned jurisdiction is a well-staffed and efficient one, and that it adheres to the organization's quality and service regulations as well as its standards. As problem solvers, they oversee the operation and function of their assigned department or jurisdiction and pitch in when needed.
Managers strive to increase the organization's market share and its revenue. They work to establish the organization's goals and ensure the business is running smoothly and thriving, and they help create, develop and deploy strategies for best practices and hire and train employees accordingly. They strive to motivate employees and teams to put their best foot forward and continue to set empowering tones and morale boosters when needed. Managers also conduct employee performance reviews and suggest any room for improvement as well as relevant training or workshops that address deficits or issues, and resolve disputes or conflicts between employees or clients. Depending upon the organization, a manager will need a bachelor’s degree, associate’s degree, or some post-secondary education. Some jobs require an MBA or a master’s degree in another field.
- Manage all personnel on each shift.
- Manage team members to achieve goals.
- Follow and enforce all policies, procedures, and work rules.
- Assist in completion of all required reports and paperwork.
- Assist in scheduling and coaching of all staff.
- Assess and utilize info to improve data quality or cycle time.
- Report all accidents and injuries in a timely manner.
- Put the customer first and participate as part of a team for service delivery and sales.
- Assist in the hiring and develop of team members.
- Provide leadership to staff to ensure compliance with standards.
- Bachelor's or Graduate's Degree in business, computer science or engineering or equivalent experience.
- A leader with negotiation and critical thinking skills.
- Sound attention to detail and time management.
- A problem solver with a positive attitude and a solid work ethic.
- Fluent in product knowledge and dedicated to continuous improvement.
- Prior experience as a consultant or in lead management.
- Use collaboration for decision making when necessary.
- Fluency in expense control and onboarding of new staff.
Senior Manager Salaries
Average Base Pay
Senior Manager Career Path
Learn how to become a Senior Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Senior Manager Insights
KnowBe4“The 1st week of training is amazing and really sets a great tone for starting your career at KB4”
Knipper Health“Don't know how this could be when we could not keep our most experienced and knowledgeable people”
Wirecutter“Really nice down to earth people who enjoy themselves at work and are sincerely interesting and interested in others.”
Sonic“i like the job everyone is nice and is good to work at for a first job.”
Enterprise“The people that Enterprise tends to hire are often really fun and great to work with.”
State Bank of India“Working in Corporate Credit or Treasury are rewarding and give a good boost to career.”
The Davey Tree Expert Company“The work itself was enjoyable and many of my coworkers were great to work with.”
Wireless Advocates“Pay was good and if you knew what you were doing you were basically left alone which was nice.”
Frequently asked questions about the role and responsibilities of a Senior Manager
When working as a Senior Manager, the most common skills you will need to perform your job and for career success are Exercises, Microsoft Office Suite, Collating, Themes and CNC.
- Regional Manager
- Area Manager
- General Manager
- District Manager
The most common qualifications to become a Senior Manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.