What does a Service Coordinator I do?

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

A high school diploma is required for this position, but a post-secondary degree is preferred. A service coordinator needs to have good communication and problem-solving skills. Building partnerships and good relationships with service providers and clients is a must to be successful in this role.

What responsibilities are common for Service Coordinator I jobs?
  • Assess the service needs of clients and connect them with the correct provider
  • Create and maintain a directory of service providers and resources
  • Create and maintain a database of clients and client needs
  • Assess client issues and provide recommendations to fix problems
  • Ensure each client is given the necessary services and follow up to fill ongoing service needs
  • Maintain good relationships with service providers and clients to keep customer base
  • Expand the list of resources and providers to assure there are no gaps in services
  • Answer telephones and respond to email inquiries in the office
What are the typical qualifications for Service Coordinator I jobs?
  • 1-3 years of industry experience or a related customer service experience required
  • Previous administrative experience preferred
  • Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
  • Excellent customer service and problem-solving skills
  • High quality organizational skills
  • The ability to work well under deadlines and to multitask
  • The ability to build relationships and coalitions within the community
  • Excellent verbal and written communication skills
  • Excellent critical thinking and problem-solving skills
EducationGED / High School Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience0-1 Year

Service Coordinator I Salaries

Average Base Pay

₹21,602 /month
Same as national average
Not including cash compensation
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₹14T
Median: ₹22T
₹45T
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Glassdoor Estimated Salary

Service Coordinator I Career Path

Learn how to become a Service Coordinator I, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L1
Service Coordinator I
₹4,26,371/yr
L2
Service Coordinator
₹4,26,371/yr
L3
L1

Average Years of Experience

0 - 1
48%
2 - 4
19%
5 - 7
0%
8+
33%
Not including years spent in education and/or training
See Career Path

Service Coordinator I Insights

Read what Service Coordinator I professionals have to say about their job experiences and view top companies for this career.
Center for Human ServicesCenter for Human Services
Service Coordinator
3 May 2021

“I loved working with the families and I had an amazing team and a great boss.”

Bright Horizons Family SolutionsBright Horizons Family Solutions
Employee Services Coordinator
15 Nov 2020

“You have multiple facets to this job but the compensation for what you do is low.”

Delta Dental Ins.Delta Dental Ins.
Claims Processing Coordinator
14 Apr 2021

“Amazing career opportunities (I have worked my way up from an entry level with a temp.”

NewmarkNewmark
Brokerage Services Coordinator
7 Jul 2021

“Friendly work environment voted one of the best places to work in Orange County 2021.”

Bardavon Health InnovationsBardavon Health Innovations
Referral Coordinator
16 Sept 2021

“The pay really is good but we've only gotten about a 50 cent raise in over two years.”

Anchorage Coalition to End HomelessnessAnchorage Coalition to End Homelessness
Transition Coordinator
19 Jun 2021

“The team is just the best group of people you could ever hope to work with.”

LifeStance HealthLifeStance Health
Patient Intake Coordinator
27 Jan 2022

“There is no HR you can go to because the boss and the head of HR are best buds and nothing ever changes.”

St John AmbulanceSt John Ambulance
Team Coordinator
1 Apr 2022

“Everyone is really nice and friendly to work with”

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Service Coordinator I Interviews

Frequently asked questions about the role and responsibilities of a Service Coordinator I

When working as a Service Coordinator I, the most common skills you will need to perform your job and for career success are Schedules, Effective Communication, Decision Making, Time Management and Word Processing.

The most similar professions to Service Coordinator I are:
  • Accountant
  • Executive Assistant
  • Administrative Assistant
  • Office Manager

The most common qualifications to become a Service Coordinator I is a minimum of a GED / High School Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Accountant
₹4,50,000
No skills overlap
Executive Assistant
₹5,00,000
Administrative Assistant
₹3,99,363
13% skills overlap
Office Manager
₹6,01,698

Service Coordinator I jobs