What does a Service Engineer do?

Field service engineers design, install, or repair equipment related to different sectors of the technology world. They perform repair installation duties at a client's home or in a place of business. They can work in public and private sector settings and at electric manufacturing companies. Sometimes they are required to train customers on how to use certain types of hardware.

Field service engineers interact with clients to solve their issues. They install new hardware and software or systems and keep track of existing problems; they check on these existing problems and, at times, team up with other professionals. They are responsible for keeping track of newly- purchased equipment. Field service engineers work directly with people, have extensive knowledge of computer software and hardware, and possess excellent people and mechanical skills. Field service engineers need a minimum bachelor's degree in a scientific computer or engineering subject.

What responsibilities are common for Service Engineer jobs?
  • Provide intermediate level of engineer support and service work.
  • Troubleshoot or provide support to customers and onsite crews.
  • Install, modify, clean, and repair computer hardware and software.
  • Conduct site inspections to ensure construction compliance with plans and specifications.
  • Maintain accurate service logs and enter them in the database.
  • Perform on-site service, repair and/or installation of company product(s).
What are the typical qualifications for Service Engineer jobs?
  • Bachelor's Degree in computer science.
  • Hands-on experience with PLC systems.
  • Able to carry or pull up to 40 lbs. of test equipment.
  • Budget planning expertise.
  • Exhibit strong leadership, time management, and problem solving skills.
EducationBachelor's Degree
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Service Engineer Salaries

Average Base Pay

₹20,817 /month
Same as national average
Not including cash compensation
See More Insights
₹13T
Median: ₹21T
₹40T
See More Insights
Glassdoor Estimated Salary

Service Engineer Career Path

Learn how to become a Service Engineer, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Field Service Engineer
₹4,20,786/yr
Senior Field Service Engineer
₹7,04,964/yr
Service Engineer

Years of Experience Distribution

0 - 1
12%
2 - 4
68%
5 - 7
8%
8+
12%
Not including years spent in education and/or training

Service Engineer Insights

Read what Service Engineer professionals have to say about their job experiences and view top companies for this career.
DiakontDiakont
Field Service Engineer
3 Jul 2020

“This isn’t a good place to learn good design and development habits in manufacturing.”

Schneider ElectricSchneider Electric
Field Services Engineer
12 Jun 2022

“Good company to start your career and a company to come back to after several experiences outside.”

ExcisExcis
Field Engineer
5 Aug 2021

“I have been working here during 6 years and it has been such a great opportunity for my career.”

Transit WirelessTransit Wireless
Field Engineer
19 Jun 2022

“I had amazing co workers most of which quit or were let go but they were smart and made good friends to work with.”

Synergy IT SolutionsSynergy IT Solutions
Field Service Engineer
17 Sept 2021

“Holiday bonus is based on the company's profit and is out of your control.”

Building & EarthBuilding & Earth
Field Engineer
28 Nov 2020

“The job itself is interesting and the company is growing which opens new opportunities for career advancement.”

Dempsey Business SystemsDempsey Business Systems
Managed Services Engineer
4 Aug 2021

“The only way I even got a raise was someone had to leave and I got their job.”

Koninklijke PhilipsKoninklijke Philips
Field Service Engineer
6 Jan 2022

“Good peers and highly experienced colleagues who offer help when needed and can guide you at the start of your career.”

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Service Engineer Interviews

Frequently asked questions about the role and responsibilities of a Service Engineer

When working as a Service Engineer, the most common skills you will need to perform your job and for career success are Operating Systems, Written Communication, Microsoft Office Suite, Windows and PLC.

The most similar professions to Service Engineer are:
  • Field Services Specialist
  • Field Service Technician
  • Project Engineer
  • Program Manager

The most common qualifications to become a Service Engineer is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Field Services Specialist
₹9,33,502
50% skills overlap
Field Service Technician
₹3,92,430
13% skills overlap
Project Engineer
₹4,00,000
25% skills overlap
Program Manager
₹19,00,000
13% skills overlap

Service Engineer jobs