What does a Staff Server do?

Servers work in restaurants as the point person between their customers and the establishment. They take orders and answer questions about menu items or food and prices. They also describe any specials and prepare non-kitchen food items including drinks, desserts, and salads.

Servers greet customers and seat them. When taking orders, they help customers with any dietary concerns or issues, including food allergies. They also ensure they have noted the customer’s preferred method of cooking some items like steak or eggs. Servers work alongside kitchen staff to execute customer orders, and they handle any customer issues that may arise, including incorrectly prepared food or dissatisfaction with a meal. Servers ensure customers have a satisfying dining experience, and they follow-up by removing any dirty or used items from their tables while the customers are still there. Servers also verify a bill or check has the correct items and amount due at the end of the transaction, and collect payments from the customers. They clean the tables once the customers have departed, and refill condiments and stock service stations. While there is no formal education requirement for a server, some states require a food handler card.

Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience8+ years

Staff Server Salaries

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Glassdoor Estimated Salary

Staff Server Career Path

Learn how to become a Staff Server, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Staff Server
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Senior Lead Server
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Director of Food Service
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Staff Server Insights

Read what Staff Server professionals have to say about their job experiences and view top companies for this career.
Cinepolis Luxury Cinemas
10 Aug 2021

“Money can be really good and consistent (if you know what you're doing).”

Aruba Beach CafeAruba Beach Cafe
9 Sep 2021

“I really enjoyed working here because everyone was so friendly and I was able to make great money.”

Olive Garden Italian RestaurantsOlive Garden Italian Restaurants
15 Mar 2021

“It was my first serving job and everyone was so kind and helpful to me from the start.”

6 Sep 2021

“Loved being a server the tips where great and I love the customers I have great customer service.”

The Glass KnifeThe Glass Knife
8 Jan 2021

“Great team to work with and salary is not bad for how simple the job is.”

True Food KitchenTrue Food Kitchen
12 Jan 2022

“It was nice to work with professional and responsible people that cared for each and every guest.”

Thumbs UP Diner
19 Jun 2021

“everyone is nice and the French toast is the best to get and my favorite.”

The Lemon Tree Hotel CompanyThe Lemon Tree Hotel Company
19 Jan 2022

“Lemon tree hotel one of the best hotel in India my life because of his management are realy very good”

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Staff Server Interviews

Related Careers

Food Service Manager
25% skills overlap
Food And Beverage Manager
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Catering Coordinator
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Staff Server jobs

Frequently asked questions about the role and responsibilities of a staff server

When working as a staff server, the most common skills you will need to perform your job and for career success are Excellent Communication, Motivated, Excellent Customer Service, VERBAL Communication and Dexterity.

The most similar professions to staff server are:
  • Food Service Manager
  • Food And Beverage Manager
  • Bartender
  • Catering Coordinator