What does a Technical Account Manager do?

Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction. They report to a director or supervisor and work with clients in the hopes of building strong relationships and to ensure customer satisfaction.

Technical account managers visit customers within an assigned area to ensure that their services are functioning well and advise customers of opportunities for additional services, products, or solutions. Sometimes, they coordinate installation or integration of services for a customer. They are tasked with identifying potential areas of concern for a customer before they arrive and deliver recommendations from current and potential internet technology needs during the business relationship. They train customers in the proper use of their products and answer product related queries in a timely and efficient manner. They provide reports to product developers and stakeholders product performance and track account metrics. Technical account managers need a bachelor’s degree in advertising, public relations, or related fields.

EducationBachelor's Degree
Work/Life Balance
3.9 ★
Salary Range--
Career Opportunity
3.9 ★
Avg. Experience2-4 years

Technical Account Manager Salaries

Average Base Pay

₹11,38,065 /yr
Same as national average
Not including cash compensation
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₹4L
Median: ₹11L
₹26L
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Glassdoor Estimated Salary

Technical Account Manager Career Path

Learn how to become a Technical Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L3
Technical Account Manager
₹11,38,065/yr
L4
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Technical Account Manager Insights

Read what Technical Account Manager professionals have to say about their job experiences and view top companies for this career.
SynologySynology
Technical Account Manager
19 Jun 2020

“I wish we had time to revamp our training program so it was more robust.”

Mitel NetworksMitel Networks
Technical Account Manager
17 Sep 2021

“Not to many but pay could have been better for the skill set needed for the position.”

AmazonAmazon
Technical Account Manager
17 Aug 2020

“But at the same time I enjoy the compensation and working with really smart people that gives me a great work satisfaction.”

NICE CXoneNICE CXone
Technical Account Manager (TAM)
20 Apr 2021

“I heard several great reviews before coming to NICE inContact and I can say now based on my own experience they were right.”

AmazonAmazon
Senior Technical Account Manager
5 Mar 2021

“Good compensation and stable”

SafeBreachSafeBreach
Technical Account Manager
10 Nov 2021

“In this case the product/platform is good and established customers like it.”

SolutionreachSolutionreach
Technical Account Manager
26 Oct 2021

“workers and I have continually pressed on this issue and received excuses while others receive promotions.”

AmazonAmazon
Senior Technical Account Manager
21 Jan 2020

“Some of the best reasons for working at Amazon would have to be the opportunities it allows for your career development.”

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Technical Account Manager Interviews

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Technical Account Manager jobs

Frequently asked questions about the role and responsibilities of a technical account manager

The most similar professions to technical account manager are:
  • Materials Manager
  • Account Manager
  • Customer Success Manager
  • Account Executive

The most common qualifications to become a technical account manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.