What does a Technical Manager do?
Technical managers provide companies a competitive edge by aligning computer information systems with their business operations. They oversee all computer technical matters and manage information technology support teams; they may also be called upon to implement computer network security protocols. Technical managers collaborate with a technology development team and users to enhance the system’s performance and complete jobs on time. They perform analyses on CIS efficiency and integration and report to management on CIS development, implementation, and its progress
Technical managers collaborate with development teams and departments and incorporate user feedback into the systems and ensure CIS innovation and implementation occur at a timely and efficient speed. They manage support teams, evaluate performance metrics, and oversee CIS user testing and adjustments. They hire and train new IT department staff and maintain computer network infrastructure while ensuring networks remain secure. Technical managers need a minimum bachelor's degree in computer information systems, management information systems, or related fields.
- Resolve customer complaints to the full satisfaction of the customer.
- Work with sales team to contribute to business growth.
- Monitor events and check in on customers throughout the day.
- Assist in the generation of technical proposals and cost estimates.
- Lead the evaluation of design IPs, and work with external and internal IP partners.
- Work cash register as needed to ensure prompt service.
- Provide thought leadership and technical guidance to engineering staff.
- Communicate plans, status, and issues to higher management levels.
- Provide general peer to peer training support to those new to department.
- Maintain and review QC data for laboratory testing.
- Make recommendations for hiring, firing and promoting of employees.
- Develop and lead product and process improvement trials and studies.
- Lead the team to begin to leverage process automation and robotics.
- Available to provide the inputs to any action items, deliverables, etc.
- Set and maintain product(s) technical vision and technical roadmap.
- Efficiently use industry specific software to resolve customer inquiries, price checks, inventory queries and price.
- Define, manage and evaluate team members on goals and performance metrics.
- Ensure compliance with established sales and security policies and procedures.
- Participate in teams working on opportunities to promote manufacturing excellence.
- Collaborate with product stakeholders to translate business problem statements into technical solutions.
- Bachelor's or Graduate's Degree in business, engineering, computer science or mathematics, or equivalent experience.
- Experience with Oracle Analytics, R Language, Big Data, C, C#, SQL, JAVA, and ReACT software and systems.
- Experience working with cloud software and systems, statistics, and big data.
- Can participate in Agile ceremonies including daily scrums.
- Prior experience in team management and a natural leader. Six Sigma Training encouraged.
- Strive for continuous improvement and collaborate with all team members to problem solve.
- Can utilize humor when necessary.
- Is a critical thinker and problem solver.
- Demonstrated experience with computing, writing protocols, and business process analysis.
Technical Manager Salaries near India
Average Base Pay
Technical Manager Career Path
Learn how to become a Technical Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Technical Manager Insights
Cognizant“Good company.. hikes are good and it is giving opportunities to grow in technical way.”
HCLTech“You can find many projects which has good learning curve and growth but not a well known brand name”
TSMC“Good team members; resource is full; promotion depends on yoe and love from your boss; stable job”
Embitel Technologies“Here each and every resources are treated equally and I love the way of approaching higher managements whenever required.”
Digital Boundary Group“I love working with my team because everyone is passionate and eager to learn and contribute.”
Thoughtworks“I've learnt a lot about myself and from others and continue to learn which is great.”
Fiserv“You will get poor quality work and poor appraisal and no new work in this account.”
WayToWeb (India)“Good payment for your work and recognises you if you and your work is worth of.”
Frequently asked questions about the role and responsibilities of a Technical Manager
- Production Manager
- Technology Manager
- Technical Project Manager
- Program Manager