What does a Technical Specialist do?
Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations and work with software and hardware. They evaluate technical programs, develop application designs and web pages, provide customer service for programs and applications, and train customers and staff in best practices, applications, and programs.
Technical specialists troubleshoot technical problems, find ways to increase productivity while reducing expenses and learn about new products and technologies on the market to stay abreast of current offerings. They streamline and manage technical product programs and products through customer service, staff training, and web development and create application designs or develop web pages to simplify business processes and programs. Technical specialists need a bachelor's degree in information technology or related fields.
What responsibilities are common for Technical Specialist jobs?
- Contribute to the achievement of team goals and objectives.
- Coach for solution sales excellence by putting the customer first and leading with business value.
- Participate in special projects and perform other duties, as required.
- Conduct risk assessment and vendor management to ensure service level agreements are met.
- Coordinate repairs and activities with internal and external resources.
- Ensure compliance to company and customer guidelines, and to quality standards.
- Timely and accurately resolve credit balances, including escalated requests.
- Serve as project lead on development teams as needed.
- Perform quality review of all material against automated listing.
- May serve as a technical team or task lead.
- Analyze, reports and countermeasures daily OS&D scrap for machining.
- Work with business representatives, legal and other stakeholders, to develop requirements.
- Support complex projects and provide insight on interpretation of regulations.
- Collaborate with key stakeholders to develop and implement solutions to control issues.
- Analyze and present findings in a clear and cohesive manner.
- Provide second-level troubleshooting support and failure analysis when necessary.
- Act as first point of contact for resource management, escalations, internal questions, processes and procedures.
- Assist with the ongoing review of procurement practices and procedures.
- Identify external market trends to influence business strategy and marketing planning.
- Manage and monitor system security ensuring privacy and compliance is maintained.
- Work with tooling supplier to improve tooling and cycle times.
What are the typical qualifications for Technical Specialist jobs?
- Bachelor's or Graduate's Degree in electrical engineering, computer science, engineering or information technology, or equivalent experience.
- Experience with Microsoft Excel and Vista programming.
- Experience with Skype for business, Cisco WebEx, and Agile.
- Experience with cloud software and systems.
- Experience with APIs, NT, and SQL software and systems.
- Is an excellent communicator with demonstrated product knowledge and leadership skills.
- Can utilize critical thinking and negotiation skills with composure and decision making..
- Demonstrated time management and computing skills with an eye for problem-solving and closure.
- Prior experience as a consultant.
- Demonstrated experience with writing protocols, business process analysis, and business case development.
Education--
Work/Life Balance
3.8 ★
Salary Range--
Career Opportunity
3.7 ★
Avg. Experience5-7 years
Technical Specialist Salaries near India
Average Base Pay
₹16,32,500 /yr
Not including cash compensation
Not enough salaries reported to show distribution
Glassdoor Estimated Salary
Technical Specialist Career Path
Learn how to become a Technical Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Technical Specialist
Years of Experience Distribution
0 - 1
4%
2 - 4
44%
5 - 7
45%
8+
7%
Not including years spent in education and/or training
Technical Specialist Insights
Read what Technical Specialist professionals have to say about their job experiences and view top companies for this career.
Icreon CommunicationsSenior Technical Specialist16 Apr 2022
“People who have worked in this organisation from last 5 plus have great knowledge and have worked in multiple domains.”
Integral Consulting Servicesenvironmental technical specialist22 Mar 2023
“they lowballed me and I didn't get a raise for 18 months even though I was a high performer.”
AvataraTechnical Operations11 Apr 2022
“Some of the best things about working at Avatara are the opportunity to grown and learn in the IT field.”
HCLTechSenior Specialist18 Oct 2022
“Immediate Manager was good If you don't want to work or learn then this is best company to work”
Ross StoresSenior Specialist7 Feb 2022
“price industry is far more stable than other forms of retail so job security is pretty good.”
AppleTechnical Specialist5 Apr 2023
“Another highlight of working at Apple is the great team of individuals I work with.”
AppleTechnical Specialist14 Apr 2021
“Pay looks good on paper but not worth it when your mental health is constantly checked.”
AppleTechnical Specialist5 Apr 2023
“One of the main aspects that make it stand out is its excellent growth opportunities.”
Frequently asked questions about the role and responsibilities of a Technical Specialist
The most similar professions to Technical Specialist are:
- Technical Support Engineer
- Technical Support Specialist
- Helpdesk Technician
- Support Engineer