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Customer Support

A bowl for all customer support professionals to connect, share, and vent!

34.6K members
  1. Customer Service Intern
    First time poster

    Hi everyone, I’m currently exploring new opportunities and would truly appreciate any referrals or connections for a **Customer Support Specialist / CRM Administrator** role. I have hands-on experie...

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    2
  2. avatar
    Burak Odabasi
    First time poster

    Even though my work life brings in money, it has really started to become extremely exhausting. I feel like I can no longer control my nerves. Because of wrong decisions, I find myself fighting with m...

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    1
  3. Customer Support Specialist
    First time poster

    Why do US and UK companies only want to hire people based within? I've been job hunting for about 2 months and the closest positive thing I've heard is we don't hire non-US based. It's tiring. I work...

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    2
  4. avatar
    Rizwan Abbas

    Hi everyone, is there someone who got any remote customer support job by any chance while residing in Pakistan? After rejection from 3-5 thousand jobs in past 3-4 years now i am feeling like applying ...

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    1
  5. avatar
    Rizwan Abbas
    First time poster

    While applying for job, Location is too tricky thing, in remote job there should be no location limitation - recruiter should see candidate experience, compatibility with job and willingness to do job...

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    5
  6. Senior Customer Support Executive
    First time poster

    If I could go back and tell my younger self one thing, it would be this: Customer support isn’t just about fixing bugs; it’s about cross-functional communication. To move up, you have to translate cus...

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    3
  7. Lv
    Lizelda von Francois

    Do all customer support roles require you to be bilingual? Also, where do you get chat support roles that do not require phone calls, is this kind of job possible to find?

    1
  8. works at Creditbpo
    First time poster

    I started at CreditBPO as my first full-time role and was surprised by how well-managed the support department is. Training is hands-on, and management truly listens

    2
  9. Manager, Customer Support Associate Team

    Hi all! I’m currently job searching and mostly using LinkedIn and Glassdoor, but wondering if there are other sites or communities I should check out. I'm looking for remote or hybrid roles in custome...

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    4
  10. Customer Support Specialist

    I will be having a interview with IONOS for a Technical Customer Service Role, any suggestions on how to prepare outside of the basics? (entry level) Recently transitioned out of education and into te...

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    4
  11. Head of Customer Support

    I'm the head of customer support for a small online retail company (They call me the head, but I'm literally the only one). I could really use some advice. I'm in charge of all of the company's emails...

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    3
  12. Customer Support Representative

    Hey I am raja adil from Karachi Pakistan. Now days I am jobless and seeking a reasonable and responsible job where I can grow my knowledge and work hard for the success of organization, I have applie...

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    1
  13. JD
    Joanne Davies

    I am looking for an Administration/Clerical job in Trelewis, Treharris, Pontypridd or Merthyr. I've gone through most of the job sites but I've had no luck so far, I am currently studying with Alison...

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    1
  14. Customer Support Manager

    I lead a customer service team for sports simulation hardware. Our 2-year warranty once met expectations, but customers now often demand coverage well beyond that. Many seem unwilling to accept respon...

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    1
  15. TO
    Tobi Okufuye

    I have been trying to get a remote job for 3 months now, even if itsa low paying remote job but i havent gotten an invite yet. What am i doing wrong?

    3
  16. Customer Support Representative

    AI technologies are not only simplifying customer support but also making it more strategic. Automated response systems, natural language processing (NLP), and predictive analytics are reducing repeti...

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    1
  17. Customer Support

    Working as a customer support representative has been both rewarding and enlightening. One memorable experience involved assisting a frustrated customer who was having recurring issues with their acco...

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    5
  18. Customer Support

    I’m Abiodun Idris Aderonmu, a dedicated Customer Support Representative known for turning every interaction into a positive customer experience. With a strong background in handling inquiries, resolvi...

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    2
  19. BN

    If you're nervous about public speaking, I strongly recommend a combo of Adderall and Xanax. Adderall helps dial in your focus, while Xanax takes the edge off the nerves. Together, they can make a hug...

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    1
  20. Customer Support Specialist

    Pros: Gained hands-on experience with Motorola Avigilon Control Center (ACC) software and CCTV systems. Worked in a fast-paced technical support environment, assisting clients with troubleshooting an...

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    1