Compare American Express vs EXL Service BETA

See how working at American Express vs. EXL Service compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at American Express vs. EXL Service. Learn more about each company and apply to jobs near you.
American Express company icon

American Express

EXL Service company icon

EXL Service

Employee Ratings

  • American Express scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.2
(based on 9620 reviews)
American Express employees rated their Overall Rating 0.6 higher than EXL Service employees rated theirs.
Overall Rating
(full-time and part-time employees only)
3.6
(based on 2937 reviews)
Career Opportunities
Career Opportunities
3.8
American Express employees rated their Career Opportunities 0.4 higher than EXL Service employees rated theirs.
Career Opportunities
3.4
Compensation & Benefits
Compensation & Benefits
3.9
American Express employees rated their Compensation & Benefits 0.9 higher than EXL Service employees rated theirs.
Compensation & Benefits
3.0
Work-life balance
Work-life balance
4.2
American Express employees rated their Work-life balance 0.6 higher than EXL Service employees rated theirs.
Work-life balance
3.6
Senior Management
Senior Management
3.8
American Express employees rated their Senior Management 0.7 higher than EXL Service employees rated theirs.
Senior Management
3.1
Culture & Values
Culture & Values
4.3
American Express employees rated their Culture & Values 0.9 higher than EXL Service employees rated theirs.
Culture & Values
3.4
CEO Approval
CEO Approval
American Express Ceo Stephen J Squeri
95%
95%Stephen J Squeri
American Express employees rated their CEO Approval 12% higher than EXL Service employees rated theirs.
CEO Approval
EXL Service Ceo Rohit Kapoor
83%
83%Rohit Kapoor
% Recommend to a friend
% Recommend to a friend
86%
American Express employees rated their % Recommend to a friend 17% higher than EXL Service employees rated theirs.
% Recommend to a friend
69%
Positive Business Outlook
Positive Business Outlook
75%
American Express employees rated their Positive Business Outlook 13% higher than EXL Service employees rated theirs.
Positive Business Outlook
62%

Salaries

EXL Service has 211 more total submitted salaries than American Express.
Salaries for similar jobs
Salaries for similar jobs
Business Analyst190 Salaries
₹ 13,91,857/yr
Customer Service Representative91 Salaries
₹ 42,109/mo
Analyst68 Salaries
₹ 9,42,935/yr
Salaries for similar jobs
Business Analyst330 Salaries
₹ 6,00,000/yr
Customer Service Associate33 Salaries
₹ 21,488/mo
Analyst54 Salaries
₹ 4,41,614/yr

What Employees Say

  • "Work environment" was the most mentioned Pro at American Express.
  • "Work life balance" was the most mentioned Pro at EXL Service.
  • American Express had 202 more reviews than EXL Service that mentioned "Work life balance" as a Con.
Pros
Pros
"Work environment"(in 433 reviews)
"Great benefits"(in 383 reviews)
Pros
"Work life balance"(in 344 reviews)
Cons
Cons
"Work life balance"(in 302 reviews)
"Decision making"(in 172 reviews)
Cons
"Work life balance"(in 100 reviews)
"Low salary"(in 76 reviews)
Featured Review

Former Employee - Anonymous Employee

I worked at American Express full-time

Pros

Work life balance and amazing team management

Cons

Slow growth compared to competitor firms

Current Employee - Assistant Manager

I have been working at EXL Service full-time for more than 8 years

Pros

Exl has lot of learning opportunities. Working proactively in AI and digitization area. Exl always care their employees and their families. During the tough time EXL is still standing with their... people. Few employees lost their life due to covid. Sincerely condolences for them. Exl leadership is paying 10 Lac to their families and also initiated the voluntary fund to support affected families.

Cons

Exl needs to support work from home more also should provide some support to employees for work place.

Advice to Management

Offer a job to a family member of deceased employee. It will help a lot.

Job Postings

American Express has 431 more recently posted open jobs than EXL Service.